Chesterfields Direct Reviews

Name: Chesterfields Direct
Address: Unit 1 Brookside Mill, North Street, Rochdale, Whitworth
Rating: 4.88

4.9 Rating 387 Reviews

97 %

of reviewers recommend Chesterfields Direct

Company Reviews

Metrics

Info

4.9

Based on 387 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Chesterfields Direct:

Here at Chesterfields Direct we supply the finest top quality traditional leather Chesterfield sofas and suites, beautiful reproduction traditional office chairs and occasional accent chairs and reproduction office furniture direct to the public at trade prices. We have many years experience of manufacturing and supplying traditional furniture.

All our furniture is handmade here in Lancashire, England, in the traditional way by time served craftsmen, using only the finest materials and is backed up with a full guarantee against manufacturing defects.

Visit Website

Phone:

01706853636

Email:

sales@chesterfieldsdirect.co.uk

Location:

Unit 1 Brookside Mill,
North Street,
Rochdale
Whitworth
OL12 8RE

Chesterfields Direct 5 star review on 29th November 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent set of armchairs quickly and promptly delivered without any fuss. Well done”

Helpful Report

Posted 10 months ago

Hi Mr. McGovern Thanks for your positive feedback. We are glad you are happy with our furniture and customer service. Kind regards Sharon

Posted 10 months ago

“Excellent quality. Very comfortable. Fast delivery.”

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Posted 1 year ago

Hi Mr. Howe Thanks for your positive feedback. We are glad you are happy with your furniture. Kind regards Sharon

Posted 1 year ago

“The product is excellent and I like that is manufactured here in the UK. I think the only issue I would have is that the manufactire and delivery updates were proactive rather than reactive”

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Posted 1 year ago

Hi Thanks for your positive review. We will certainly act upon on your comments regarding the delivery updates in the future. Kind regards Sharon

Posted 1 year ago

“Good product, Swift turnaround. Accommodating delivery team.”

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Posted 2 years ago

Hi Thanks for your positive feedback. Kind regards Sharon

Posted 2 years ago

“The service was spot on. Suite beautiful and price very good.”

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Posted 2 years ago

Hi Mr. Young Thanks for your review. We appreciate your positive feedback and glad you are happy with our products and service. Kind regards Sharon

Posted 2 years ago

“Rocking chair doesn't rock as much as I'd expected. Sometimes wonder if I should have stuck to standing one. Chair well made and service and delivery excellent.”

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Posted 3 years ago

Hi Thanks for your feedback. Kind regards Sharon

Posted 3 years ago

“(Already submitted a review to your Facebook page.)”

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Posted 3 years ago

“Pleased with the item - had a few niggles but the customer service was excellent.”

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Posted 3 years ago

Hi Thanks for your feedback. Glad we managed to iron out any niggles that you had and that you are happy with our customer service. Kind regards Sharon

Posted 3 years ago

“Found ordering using on line excellent from chesterfield. However the courier used to deliver was poor driver rude and unhelpful”

Helpful Report

Posted 3 years ago

Hi Mr. Giles Thanks for your positive feedback regarding Chesterfields Direct. I must apologise for the issue with our courier, we are not in the habit of having unhappy customers as you can see from our other positive reviews. I will look be looking further into this matter. Kind regards Sharon

Posted 3 years ago

“On website and sample our chair had a worn/faded effect on the highlights. In reality though they were hardly noticeable. After rubbing them with cellulose thinners however they were much more acceptable.”

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Posted 3 years ago

“Great value. Awesome service.”

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Posted 5 years ago

“Prompt and courteous service. Chesterfield arrived, it seems to be have made by a third party as it had a different label on it "Artsome of coach house collection".”

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Posted 6 years ago

“No problems”

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Posted 7 years ago

“Staff helpful for ordering and delivery date and time.”

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Posted 7 years ago

“Good quality product”

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Posted 7 years ago

“Customer service keeping informed of the order status has been very good but I am yet to receive the item ordered.”

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Posted 7 years ago

Chesterfields Direct is rated 4.9 based on 387 reviews