Chesterfields Direct Reviews

Name: Chesterfields Direct
Address: Unit 1 Brookside Mill, North Street, Rochdale, Whitworth
Rating: 4.88

4.9 Rating 378 Reviews

98 %

of reviewers recommend Chesterfields Direct

Company Reviews

Metrics

Info

4.9

Based on 378 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Chesterfields Direct:

Here at Chesterfields Direct we supply the finest top quality traditional leather Chesterfield sofas and suites, beautiful reproduction traditional office chairs and occasional accent chairs and reproduction office furniture direct to the public at trade prices. We have many years experience of manufacturing and supplying traditional furniture.

All our furniture is handmade here in Lancashire, England, in the traditional way by time served craftsmen, using only the finest materials and is backed up with a full guarantee against manufacturing defects.

Visit Website

Phone:

01706853636

Email:

sales@chesterfieldsdirect.co.uk

Location:

Unit 1 Brookside Mill,
North Street,
Rochdale
Whitworth
OL12 8RE

Chesterfields Direct 5 star review on 29th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simple online ordering, suite delivered in 4 weeks & we are absolutely delighted with the quality workmanship, always a bit of a gamble when you don’t see or sit on a suite but we couldn’t be happier. Thank you. Also whilst I wasn’t at home I was told the delivery men were excellent.”

Helpful Report

Posted 1 week ago

Hi Mr. Taylor Thank you very much for your lovely feedback. It is really is appreciated and I will pass this onto our team. We are a family run business and try our best to give the best customer service from start to finish so are delighted that you are happy with the customer service and furniture manufactured for you. Kind regards Sharon

Posted 1 week ago

“Good service re order and delivery times expectations. Good workmanship. Thank you.”

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Posted 1 week ago

Hi Mrs. Arden Thanks for your positive feedback. We are glad you are happy with our furniture. Kind regards Sharon

Posted 1 week ago

“Great delivery and service, the quality and appearance of my chairs are excellent. Perfect for my study on this occasion. Would definitely recommend.”

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Posted 1 week ago

Hi Thanks for your review. We are glad you are happy with our furniture and customer service. Kind regards Sharon

Posted 1 week ago

“Excellent service and products.”

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Posted 3 weeks ago

Hi Mr. Seal Thanks for your positive feedback it is very much appreciated. Kind regards Sharon

Posted 1 week ago

“Excellent set of armchairs quickly and promptly delivered without any fuss. Well done”

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Posted 1 month ago

Hi Mr. McGovern Thanks for your positive feedback. We are glad you are happy with our furniture and customer service. Kind regards Sharon

Posted 1 month ago

“Great product exactly what we wanted. Easy to order online. Delivery was on time by very efficient staff. Would recommend to anyone.”

Helpful Report

Posted 1 month ago

Hi Mr. Bannister Thanks for your positive feedback glad you are happy with your furniture and our delivery team. Kind regards Sharon

Posted 1 month ago

“Superb service and a good product. Helpful advice given over the phone (even correcting the fact that I'd failed to claim a discount on my order), very quick delivery and extremely helpful and cheerful divers who arrived with us in Oxfordshire at the end of what must have been a long day. Oh, most important of all, lovely comfy chairs.”

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Posted 1 month ago

Hi Mr. Fenton Thanks for your lovely feedback. We are a family run business and try our best to give the best possible customer service from start to finish including good quality furniture. Our delivery team are great and a credit to our company. Kind regards Sharon

Posted 1 month ago

“Great quality chair, looks great and is very comfortable for all-day use in my home office. Also delivered ahead of schedule!”

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Posted 1 month ago

Hi Mr. Hickman Thanks for your 5 star review. We are pleased that you are happy with our furniture and customer service. Kind regards Sharon

Posted 1 month ago

“Excellent Furniture delivery and customer service”

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Posted 1 month ago

Hi Mr. Dawson Thanks for your 5 star review. We are glad you are happy with your furniture and our customer service. Kind regards Sharon

Posted 1 month ago

“Very efficient service. Straightforward ordering process & reasonable wait for delivery.”

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Posted 2 months ago

Hi Mr. Davies Thanks for your positive feedback. Glad you are happy with our customer service and products. Kind regards Sharon

Posted 1 month ago

“Very pleased with the purchase of a leather three seater settee plus two wing chairs (including a free footstool). Beautifully made and very comfortable to sit on. Good delivery, with the furniture being carefully unwrapped by the delivery men and all wrapping taken with them. Would recommend.”

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Posted 2 months ago

Hi Mrs. Wilson Thanks for your kind comments. We are glad you are happy with our furniture and customer service. Kind regards Sharon

Posted 1 month ago

“Great quality”

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Posted 3 months ago

Hi Mr. Russell Thanks for your review. We are glad you are happy with the quality of your furniture. Kind regard Sharon

Posted 3 months ago

“Chesterfields Direct were a pleasure to deal with at every stage, promptly delivered samples, pain free ordering, production to schedule, organisation of special delivery to Scottish Highlands, and great Comms throughout. I'm super happy with the product too (a sofa, two chairs and stool), exactly what I ordered and hoped for.”

Helpful Report

Posted 3 months ago

Hi Mr. Collier Thank you very much for your lovely feedback. It is really is appreciated and I will pass this onto our team. We are a family run business and try our best to give the best customer service from start to finish so are delighted that you are happy with the customer service and furniture manufactured for you. Kind regards Sharon

Posted 3 months ago

“Excellent quality thoroughly recommend. Efficient delivery service and we were kept updated from order to delivery - thank you”

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Posted 4 months ago

Hi Mrs. Hullah Thanks for your kind comments. We are glad you are happy with your furniture and customer service. Kind regards Sharon

Posted 4 months ago

“Excellent quality. Very comfortable. Fast delivery.”

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Posted 4 months ago

Hi Mr. Howe Thanks for your positive feedback. We are glad you are happy with your furniture. Kind regards Sharon

Posted 4 months ago

“We didn’t want to scrap our old 2 seater, we bought it 20 years ago second hand. We were lucky enough to find Chesterfields Direct online,they made it so easy to order 2 new seat cushions,the size and colour is perfect aswell as the service,delivered 2 weeks ahead of schedule,excellent 👍”

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Posted 5 months ago

Hi Mr. Miller Thanks for your review. We are glad you are happy with your replacement cushions and our service. Kind regards Sharon

Posted 4 months ago

“We are delighted with our furniture. Absolutely beautiful. Great service and ready before due date. Delivery men were excellent. Thank you 😊”

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Posted 6 months ago

Hi Mrs. Aleali Thanks for your positive review. We are glad you are happy with our furniture and customer service. Kind regards Sharon

Posted 5 months ago

“Excellent service from start to finish, fabulous quality furniture and great delivery team.”

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Posted 6 months ago

Hi Thanks for your positive review. We are glad you are happy with our furniture and customer service. Kind regards Sharon

Posted 5 months ago

“Ecellent and very cftable”

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Posted 7 months ago

Hi Thanks for your positive feedback. We are glad you are happy with your furniture. Kind regards Sharon

Posted 5 months ago

“The product is excellent and I like that is manufactured here in the UK. I think the only issue I would have is that the manufactire and delivery updates were proactive rather than reactive”

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Posted 7 months ago

Hi Thanks for your positive review. We will certainly act upon on your comments regarding the delivery updates in the future. Kind regards Sharon

Posted 5 months ago

Chesterfields Direct is rated 4.9 based on 378 reviews