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Chesterfields Direct Reviews

4.9 Rating 378 Reviews
98 %
of reviewers recommend Chesterfields Direct
4.9
Based on 378 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Over A Month
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Chesterfields Direct Reviews

About Chesterfields Direct:

Here at Chesterfields Direct we supply the finest top quality traditional leather Chesterfield sofas and suites, beautiful reproduction traditional office chairs and occasional accent chairs and reproduction office furniture direct to the public at trade prices. We have many years experience of manufacturing and supplying traditional furniture.

All our furniture is handmade here in Lancashire, England, in the traditional way by time served craftsmen, using only the finest materials and is backed up with a full guarantee against manufacturing defects.

Visit Website

Phone:

01706853636

Email:

sales@chesterfieldsdirect.co.uk

Location:

Unit 1 Brookside Mill,
North Street,
Rochdale
Whitworth
OL12 8RE

Anonymous
Anonymous  // 01/01/2019
Simple online ordering, suite delivered in 4 weeks & we are absolutely delighted with the quality workmanship, always a bit of a gamble when you don’t see or sit on a suite but we couldn’t be happier. Thank you. Also whilst I wasn’t at home I was told the delivery men were excellent.
Helpful Report
Posted 1 week ago
Hi Mr. Taylor Thank you very much for your lovely feedback. It is really is appreciated and I will pass this onto our team. We are a family run business and try our best to give the best customer service from start to finish so are delighted that you are happy with the customer service and furniture manufactured for you. Kind regards Sharon
Posted 1 week ago
Good service re order and delivery times expectations. Good workmanship. Thank you.
Helpful Report
Posted 1 week ago
Hi Mrs. Arden Thanks for your positive feedback. We are glad you are happy with our furniture. Kind regards Sharon
Posted 1 week ago
Great delivery and service, the quality and appearance of my chairs are excellent. Perfect for my study on this occasion. Would definitely recommend.
Chesterfields Direct 5 star review on 29th November 2024
Helpful Report
Posted 1 week ago
Hi Thanks for your review. We are glad you are happy with our furniture and customer service. Kind regards Sharon
Posted 1 week ago
Excellent service and products.
Helpful Report
Posted 3 weeks ago
Hi Mr. Seal Thanks for your positive feedback it is very much appreciated. Kind regards Sharon
Posted 1 week ago
Excellent set of armchairs quickly and promptly delivered without any fuss. Well done
Helpful Report
Posted 1 month ago
Hi Mr. McGovern Thanks for your positive feedback. We are glad you are happy with our furniture and customer service. Kind regards Sharon
Posted 1 month ago
Great product exactly what we wanted. Easy to order online. Delivery was on time by very efficient staff. Would recommend to anyone.
Helpful Report
Posted 1 month ago
Hi Mr. Bannister Thanks for your positive feedback glad you are happy with your furniture and our delivery team. Kind regards Sharon
Posted 1 month ago
Superb service and a good product. Helpful advice given over the phone (even correcting the fact that I'd failed to claim a discount on my order), very quick delivery and extremely helpful and cheerful divers who arrived with us in Oxfordshire at the end of what must have been a long day. Oh, most important of all, lovely comfy chairs.
Helpful Report
Posted 1 month ago
Hi Mr. Fenton Thanks for your lovely feedback. We are a family run business and try our best to give the best possible customer service from start to finish including good quality furniture. Our delivery team are great and a credit to our company. Kind regards Sharon
Posted 1 month ago
Great quality chair, looks great and is very comfortable for all-day use in my home office. Also delivered ahead of schedule!
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Posted 1 month ago
Hi Mr. Hickman Thanks for your 5 star review. We are pleased that you are happy with our furniture and customer service. Kind regards Sharon
Posted 1 month ago
Excellent Furniture delivery and customer service
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Posted 1 month ago
Hi Mr. Dawson Thanks for your 5 star review. We are glad you are happy with your furniture and our customer service. Kind regards Sharon
Posted 1 month ago
Very efficient service. Straightforward ordering process & reasonable wait for delivery.
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Posted 2 months ago
Hi Mr. Davies Thanks for your positive feedback. Glad you are happy with our customer service and products. Kind regards Sharon
Posted 1 month ago
Very pleased with the purchase of a leather three seater settee plus two wing chairs (including a free footstool). Beautifully made and very comfortable to sit on. Good delivery, with the furniture being carefully unwrapped by the delivery men and all wrapping taken with them. Would recommend.
Helpful Report
Posted 2 months ago
Hi Mrs. Wilson Thanks for your kind comments. We are glad you are happy with our furniture and customer service. Kind regards Sharon
Posted 1 month ago
Great quality
Helpful Report
Posted 3 months ago
Hi Mr. Russell Thanks for your review. We are glad you are happy with the quality of your furniture. Kind regard Sharon
Posted 3 months ago
Chesterfields Direct were a pleasure to deal with at every stage, promptly delivered samples, pain free ordering, production to schedule, organisation of special delivery to Scottish Highlands, and great Comms throughout. I'm super happy with the product too (a sofa, two chairs and stool), exactly what I ordered and hoped for.
Helpful Report
Posted 3 months ago
Hi Mr. Collier Thank you very much for your lovely feedback. It is really is appreciated and I will pass this onto our team. We are a family run business and try our best to give the best customer service from start to finish so are delighted that you are happy with the customer service and furniture manufactured for you. Kind regards Sharon
Posted 3 months ago
Excellent quality thoroughly recommend. Efficient delivery service and we were kept updated from order to delivery - thank you
Helpful Report
Posted 4 months ago
Hi Mrs. Hullah Thanks for your kind comments. We are glad you are happy with your furniture and customer service. Kind regards Sharon
Posted 4 months ago
Excellent quality. Very comfortable. Fast delivery.
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Posted 4 months ago
Hi Mr. Howe Thanks for your positive feedback. We are glad you are happy with your furniture. Kind regards Sharon
Posted 4 months ago
We didn’t want to scrap our old 2 seater, we bought it 20 years ago second hand. We were lucky enough to find Chesterfields Direct online,they made it so easy to order 2 new seat cushions,the size and colour is perfect aswell as the service,delivered 2 weeks ahead of schedule,excellent 👍
Helpful Report
Posted 5 months ago
Hi Mr. Miller Thanks for your review. We are glad you are happy with your replacement cushions and our service. Kind regards Sharon
Posted 4 months ago
We are delighted with our furniture. Absolutely beautiful. Great service and ready before due date. Delivery men were excellent. Thank you 😊
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Posted 6 months ago
Hi Mrs. Aleali Thanks for your positive review. We are glad you are happy with our furniture and customer service. Kind regards Sharon
Posted 5 months ago
Excellent service from start to finish, fabulous quality furniture and great delivery team.
Helpful Report
Posted 6 months ago
Hi Thanks for your positive review. We are glad you are happy with our furniture and customer service. Kind regards Sharon
Posted 5 months ago
Ecellent and very cftable
Helpful Report
Posted 7 months ago
Hi Thanks for your positive feedback. We are glad you are happy with your furniture. Kind regards Sharon
Posted 5 months ago
The product is excellent and I like that is manufactured here in the UK. I think the only issue I would have is that the manufactire and delivery updates were proactive rather than reactive
Helpful Report
Posted 7 months ago
Hi Thanks for your positive review. We will certainly act upon on your comments regarding the delivery updates in the future. Kind regards Sharon
Posted 5 months ago
Chesterfields Direct is rated 4.9 based on 378 reviews