CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,296 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,296 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 24th June 2025

293

Anonymous

Anonymous // 01/01/2019

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“Helpful service and speedy delivery.”

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Posted 6 months ago

Thanks for taking the time to leave a review Ian. I hope you like you new Joya trainers. Kind Regards, Jo - Cheerful Soles

Posted 6 months ago

“I bought a pair of Joya shoes for my husband who had been struggling for a while with painful feet. They have literally transformed his life. The shoes arrived two days after ordering them. We will be returning to Cheerful Soles in the near future.”

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Posted 6 months ago

Thanks Ruth! It's great to hear that your husband is benefiting from wearing his Joya shoes. Thank you for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles

Posted 6 months ago

“Shoes were great, new style for me so I'm still getting used to them. For me they are a little tight around the ball of the foot, but thats probably because I have arthritis. The shoes were chosen with that in mind, and it does relieve the pain. Great customer service”

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Posted 6 months ago

Thanks for taking the time to leave a review Ann. It's great to hear that the ID Zoom rocker sole trainers are helping with your foot pain. Kind Regards, Jo - Cheerful Soles.

Posted 6 months ago

“Wonderfully light yet sturdy shoes. I ended up going on a longer than expected walk the first time I wore them, and they were brilliant. Really speedy delivery too. These are my third pair of shoes/sandals from Cheerful Soles and I will be back for more in future!”

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Posted 7 months ago

That's great to hear Helen. The Joya shoes have such a soft cushioned midsole - great for supporting your feet in all the right places. Thanks for the review, Kind Regards Jo - Cheerful Soles

Posted 6 months ago

“AMAZING---ALWAYS TRYING TO HELP!! VERY HAPPY TO PURCHASE FROM YOU!!”

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Posted 7 months ago

Thank you! We are always happy to talk with and advise our customers. Kind Regards, Jo - Cheerful Soles

Posted 6 months ago

“I love these They are so comfortable and fashionable too. Arrived next day. Great service”

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Posted 7 months ago

Ah, thanks for taking the time to leave a review Gwen. It's great to hear that you are happy with your new Waldlaufer Shoes. Kind Regards, Jo - Cheerful Soles

Posted 6 months ago

“Excellent delivery. Sandals really comfortable.”

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Posted 7 months ago

Thanks for taking the time to leave a review for us, it's great to hear that you are happy with your new Sandals. Kind Regards, Jo - Cheerful Soles

Posted 7 months ago

“Good service”

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Posted 7 months ago

Thanks for taking the time to leave a review for us. I hope that you like your new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 7 months ago

“Really helpful and responsive. I ordered on line but there was a stock issue with my first choice. Kate got in touch and refunded me really quickly despite it being a weekend. I then ordered another size and they were dispatched the next working day. Highly recommend this company.”

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Posted 7 months ago

Thanks Sonia. I'm glad that we were able to get you sorted in the end. I hope that you are happy with your new shoes. Kind Regards, Jo - Cheerful Soles

Posted 7 months ago

“Spoke on the phone and they were very helpful”

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Posted 7 months ago

Thanks for the review Sara. We're always on hand to help customers choose a style that suits their needs. Kind Regards, Jo - Cheerful Soles

Posted 7 months ago

“Super customer care and brilliant sandals Thank you”

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Posted 7 months ago

Thanks for taking the time to leave a review for us Kim. It's great to hear that you are happy with your new Sandals. Kind Regards, Jo - Cheerful Soles

Posted 7 months ago

“Very prompt delivery, had to return due to unsuitable but returns and refund very easy. Excellent communication from Cheerful Soles throughout.”

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Posted 7 months ago

Thanks Marina. Sorry they weren't quite right for you. We always process our returns as soon as they come in. Kind Regards, Jo - Cheerful Soles

Posted 7 months ago

“Very good shoes efficiently delivered”

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Posted 7 months ago

Thanks for taking the time to leave a review Ewan. I'm pleased to hear that you like you new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 7 months ago

“Ordered some Jota trainer shoes. Very good price. They look good. Am walking them in at the moment inside house. Delivery was a little slower than expected but overall very satisfied.”

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Posted 7 months ago

Thanks for the review Ian and the photo! It's great to hear that you like your new Joya Sven shoes. Although you got your shoes in the stated free delivery timescale, I can see that there was a slight delay due to the May Day bank holiday weekend. Kind Regards, Jo - Cheerful Soles

Posted 7 months ago

“Thank you for the quick service, which was only two days. I will keep your business in mind and thank you once again.”

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Posted 7 months ago

Thanks for the review Sandra. I hope that you like your new Waldlaufer Holly walking shoes. Kind Regards, Jo - Cheerful Soles

Posted 7 months ago

“Good products good price and fast shiping. thanks !”

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Posted 7 months ago

Thanks for the review Rami. I hope that you like your new Joya Cancun Shoes. Kind Regards, Jo - Cheerful Soles

Posted 7 months ago

“I was disappointed with the shoes which I returned which were a wide fitting when I particularly said I did not want that. Regards Ann”

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Posted 7 months ago

I'm sorry to hear that you were not happy with the shoes Ann. The Veloce trainer you ordered is classified as 'standard' width by Joya Shoes and not wide fitting. That being said, everyone's feet are different and they were clearly too wide for you. We process all returns as soon as we receive them and i can see that we completed your refund straight away. Kind Regards, Jo - Cheerful Soles

Posted 7 months ago

“I received my shoes from CheerfulSoles in record time. They are perfect. I hope you keep carrying this brand in my size. I am not able to get them in the states and you are a source I am very thankful for.”

CheerfulSoles 5 star review on 2nd May 2025

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Posted 7 months ago

Thanks for taking the time to leave a review. It's great to hear that you are happy with your Waldlaufer Helgo shoes. Kind Regards, Jo - Cheerful Soles

Posted 7 months ago

“Great pair of very comfortable rocker sole shoes, which fit my wide feet perfectly. Arrived promptly and will be my favourite shoes all summer!”

CheerfulSoles 5 star review on 28th April 2025

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Posted 8 months ago

Thanks for taking the time to leave review for our small business. It's great to hear that you are happy the Alegria front rocker sole Paloma Shoes. Kind Regards, Jo - Cheerful Soles

Posted 8 months ago

“Helpful with delivery on time”

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Posted 8 months ago

CheerfulSoles is rated 4.9 based on 1,296 reviews