CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,242 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,242 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 7th May 2025

292

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A brilliant company with extremely friendly and helpful customer support. I am waiting for an ankle operation, so after a few questions, purchased my first ever rocker soled shoes. What a difference they have made to my ability to walk more comfortably and with far less pain.”

CheerfulSoles 5 star review on 21st February 2022

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Posted 3 years ago

Ah thanks for taking the time to leave a review David. I'm pleased to hear that the Waldlaufer Helgo shoes worked for you in the end. I hope that the ankle operation goes well. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Always happy with my purchases”

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Posted 3 years ago

Thank you! Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Excellent service and lovely comfortable shoes. Very happy with everything.”

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Posted 3 years ago

Thanks for the review Jane, I'm pleased that you like your new Alegria Paloma Shoes. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Love my Alegria shoes and delighted with next day delivery. Thank you.”

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Posted 3 years ago

Thanks Margaret. We expecting another delivery of Alegria any day now. Great to hear that you are happy with your New Alegria Clogs. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Now that deliveries to Northern Ireland UK have resumed. I can say that everything is A1 again. Speedy and exact.”

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Posted 3 years ago

Ha ha David. It took a bit of time for the postal services to work in harmony. Glad to confirm that all is now working well with our deliveries to Northern Irealand, Ireland and the rest of the EU. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“I have shopped for.many years with this amazing company and NEVER been disappointed”

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Posted 3 years ago

Ah thank you Susan, your custom is very much appreciated as are your kind words. I Hope that you like your new Waldlaufer Sandals. I hope that you are going somewhere nice and sunny to wear them. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Very happy with my recent order very prompt delivery.”

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Posted 3 years ago

Thank you Joan, I'm pleased you're happy with your new Waldlaufer Holly Shoes. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Delivered swiftly Great shoes. Worn them everyday to work since received Really comfy and they look smart too”

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Posted 3 years ago

Thanks Jenny, the Patent leather on the Waldaufer loafers you bought does look smart and perfect for this time of year. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“The boots arrived much sooner than the time given and, true to the Alegria brand, were instantly wearable. No breaking in required and extremely comfortable. Delighted with them, thanks.”

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Posted 3 years ago

Thanks Alison, that's great to hear. We love the Alegria Caiti boots. We just wish they did other boots on the mild front rocker sole as our customers love them. Kind Regard, Jo - Cheerful Soles

Posted 3 years ago

“Prompt delivery of my Joya shoes which are really comfortable! Thanks so much!”

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Posted 3 years ago

Thanks Gillian, it's great to hear that you are happy with your new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Shoes arrived in perfect condition and are very comfortable and supportive which is just what I wanted. Will be ordering again It’s special coming from Grassington!”

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Posted 3 years ago

Thanks for the review John and your lovely comment on coming from Grassington. It's good to know that you were happy with our service and of course with your new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Easy to operate website and shoes are delivered without damage”

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Posted 3 years ago

Thank you for taking the time to leave a review. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Great boots and lovely and warm. My only concern is the Velcro closing can't get it tight enough and I just wonder how long the Velcro will last.”

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Posted 3 years ago

Thanks for the review Glynis. We haven't had any issues with the velcro on the Panama Jack boots which you bought. If you feel that you would like to be able to make them tighter, any good shoe repairer should be able to add more velcro for you. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Quick Delivery”

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Posted 3 years ago

Thank you Joel. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Lovely shoes delivered on time and well packaged.”

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Posted 3 years ago

Thank you for taking the time to leave a review. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Fast dispatch and wuick refund when I needed to retirn the item.”

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Posted 3 years ago

Hello Susan. Thanks for taking the time to leave a review for us, such a shame that the Waldlaufer Shoes weren't quite right for you. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“I have purchased Joya shoes for both myself and my husband several times. I have always found the young ladies who answer the phone very friendly and helpful. I would definitely recommend Cheerful Soles.”

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Posted 3 years ago

Thank you Beryl, especially for referring to us as young ladies! Always happy to help and it's good to know that you are happy with the service you receive. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Item as shown. Delivered on time. Would use this site again.”

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Posted 3 years ago

Thank you for taking the time to leave a review, William. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Service and delivery excellent”

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Posted 3 years ago

Thank you Eileen. I hope that you like your new Waldlaufer Walking Shoes. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Lovely shoes an excellent price. Superfast delivery for free!”

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Posted 3 years ago

Thank you Erika. I'm pleased to see that you managed to get your Joya Shoes in the sale. Kind Regards and thanks for shopping with us. Jo - Cheerful Soles

Posted 3 years ago

CheerfulSoles is rated 4.9 based on 1,242 reviews