CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,298 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,298 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 24th June 2025

293

Anonymous

Anonymous // 01/01/2019

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“Super speedy service and gorgeous boots.”

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Posted 3 years ago

Thanks Suzanne, great choice - we love Panama Jack boots, especially the Felina you ordered. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Excellent shoe quality although I found the pair I ordered a tiny bit too narrow. Excellent return, easy to do and my refund was given within 48 hours of returning. Thank you”

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Posted 3 years ago

Thanks for the review Charlotte. Sorry the fit wasn't quite right. We always process our returns and refunds as soon as we receive them. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“The service is very efficient and always a pleasure to deal with the saleslady! Thank you!!”

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Posted 3 years ago

Ah, thank you for taking the time to leave a review. I hope that you like your new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Excellent helpful service! Very efficient. So great to be able to speak to someone in person and someone who is so knowledgeable about their products!”

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Posted 3 years ago

Thanks for taking the time to leave a review for us. I'm pleased that we managed to find your correct Alegria size in the end. I hope that you like your new Alegria Paloma Shoes. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Very comfortable with fabulous support.”

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Posted 3 years ago

Thanks for taking the time to leave a review. I'm pleased to hear that you like your new Waldlaufer H Sonja rocker sole shoes. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Speedy service and great price.”

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Posted 3 years ago

Thank you for the review Joanne, I hope that you like your new Waldlaufer Shoes. Kind Regards, Jo

Posted 3 years ago

“Lovely and comfortable, perfect for on your feet all day”

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Posted 3 years ago

Thank you Susan - a lovely choice you made for the Alegria Seville clogs. I hope that you like them. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Good website easy process to purchase and exceptionally fast delivery 5 star”

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Posted 3 years ago

Thank you Keith. I hope that you are pleased with your Mens Waldlaufer Helgo rocker shoes. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Bought a pair of Joya shoes through CheerfulSoles: Perfect shoes; perfect service; perfect delivery; what more can you ask for?”

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Posted 3 years ago

Ah, thank you John. We always try to be friendly and helpful (hence the name):-) Great to hear you like your new Mens Joya Mustango Shoes. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Fourth pair of joys shoes. Service in all cases perfect.”

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Posted 3 years ago

Thank you, that's really nice to hear. I'm pleased to hear that you like your new Joya London Boots. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“I love the shoes. I’ve bought several pair. The company is great and very helpful, too.”

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Posted 3 years ago

Thanks Leigh Ann. I'm pleased to hear that you like your new Alegria Sandals. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Received my Cheerfulsoles this morning hand delivered by my very cheerful postman Duncan. Put them straight into my boots and went for a walk, perfect 😊”

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Posted 3 years ago

Thanks for the review Martin. Glad to hear that your new Joya Insoles have added a new lease of life to your Joya Boots. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Item as described on website and reflected the photo provided. Well packaged and despatched in a timely fashion.”

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Posted 3 years ago

Thanks for the review Diane. It's good to hear that you are happy with your new Waldlaufer rocker sole shoes. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Beautiful shoes. Quite generous size.”

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Posted 3 years ago

Thanks for the review Julia. The sizing comment isn't something we usually hear about Joya Shoes, so I hope that they are ok for you. Kind Regards, Jo - Cheerful Soles.

Posted 3 years ago

“Easy site to navigate.Prompt delivery”

CheerfulSoles 5 star review on 29th August 2022

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Posted 3 years ago

Hello Lesley. Thanks for the review. Great to hear that you were happy with the service you received and the Waldlaufer Mens Hayo Shoes. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Very prompt delivery and helpful.”

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Posted 3 years ago

Thanks Barbara, sorry the Sandals didn't work for you in this instance. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Hip problem for over a year (aged 55) - finally sorted with Joya shoes! #gamechanger shoes can only recommend you check them out!”

CheerfulSoles 5 star review on 27th August 2022

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Posted 3 years ago

Many thanks for the review Alexander. It's great to hear that you have found footwear that helps to alleviate the pain from your hip. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Very stylish and comfortable sandals. Great fit too. Recommendation about sizing very helpful.”

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Posted 3 years ago

Thank you for taking the time to complete a review for us Sandra. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Great place to get my Joya shoes. The staff are very helpful and delivery delivery times are excellent”

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Posted 3 years ago

Thank you Beryl. I hope that you like your new Joya Athena shoes. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Good serice. Choice of shoes arrived quickly”

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Posted 3 years ago

Thanks for taking the time to leave a review. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

CheerfulSoles is rated 4.9 based on 1,298 reviews