CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,244 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,244 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 7th May 2025

292

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service and delivery excellent”

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Posted 3 years ago

Thank you Eileen. I hope that you like your new Waldlaufer Walking Shoes. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Lovely shoes an excellent price. Superfast delivery for free!”

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Posted 3 years ago

Thank you Erika. I'm pleased to see that you managed to get your Joya Shoes in the sale. Kind Regards and thanks for shopping with us. Jo - Cheerful Soles

Posted 3 years ago

“Speedy and easy to follow instructions for placing my first order. Thank you”

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Posted 3 years ago

Thank you Rebecca. I hope that you like your new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“So, so comfortable. Joya shoes have stopped my leg veins from hurting at the end of the day. Thank you.”

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Posted 3 years ago

Thank you for the review. That's fantastic news! Great to hear that your new Joya Shoes have stopped your legs hurting. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Order arrived promptly, good selection of shoes and delighted with my choice.”

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Posted 3 years ago

Thank you for your review, It's good to hear that you like your new Waldlaufer Shoes. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“2nd time I have purchased from here - fab service - easy to order via their website, smooth transaction and prompt delivery - will be tempted back”

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Posted 3 years ago

Thank you, Lucy. We have just placed our Spring order from Alegria, we are waiting on the delivery date and will hopefully have lots more Alegria Paloma styles in stock soon. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Very comfortable and durable shoes with a bit of style. Wear nothing else these days.”

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Posted 3 years ago

Thank you, William, lots of people say that once they have worn Joya Shoes. They're so comfortable. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Excellent service, great communication and prompt delivery.”

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Posted 3 years ago

Thank you for taking the time to leave a review. Sorry to see that the size wasn't quite right for you.Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Great shoes, nice service”

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Posted 3 years ago

Thank you for taking the time to leave a review for us. I'm pleased to hear that you like your new Joya Shoes

Posted 3 years ago

“Shoes arrived within stated time and no hassle. They were very expensive!”

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Posted 3 years ago

Thank you for taking the time to leave a review Brian. I am sure that you will find your new Joya Shoes very comfortable, though I do appreciate that they are not cheap. Kind Regards - Jo, Cheerful Soles

Posted 3 years ago

“Great service and comfortable sandals”

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Posted 3 years ago

Thank you Pamela. I hope that you are going somewhere warm to wear them! Kind Regards - Jo, Cheerful Soles

Posted 3 years ago

“Disappointed that returns were not free this year. Bought shoes last year and returns were free. There was nothing to inform this had changed. Had I been aware I would not have ordered shoes.”

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Posted 3 years ago

Thank you for completing a review for us. We have never offered free returns for items being returned for a refund (except where an item is faulty). We do offer free delivery for all UK orders. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“There was a problem with the time the delivery took but the person I dealt with was very helpful and went the extra mile to reassure me!”

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Posted 3 years ago

Thanks Susan and thank you for your patience with the delay to your delivery. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“I can walk comfortably straight away in the design I chose. It is a walking type shoe (not a dress shoe) and is ideal for my purposes.”

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Posted 3 years ago

Thank you Gillian, that's great to hear! Lots of our customers find the Joya Shoes so comfortable as soon as they put them on. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Thank you again gorgeous shoes well packed and delivered quickly, excellent service 😀”

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Posted 3 years ago

Thanks Julie, I hope you are enjoying wearing your new Alegria Paloma Shoes

Posted 3 years ago

“Promises, efficient service. Great boots from allegria”

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Posted 3 years ago

Thank you Wendy - I'm pleased you like your new Alegria Boots. Jo - Cheerful Soles

Posted 3 years ago

“Always top rate service. Have been a customer for a few years and have no complaints at all. Good quality goods all the time.”

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Posted 3 years ago

Thanks for taking the time to leave a review and for your continued custom. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Excellent products, excellent service, my wife is overwhelmed with the purchase of joya sandals. Could not be more thankful.”

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Posted 3 years ago

Ah thanks Robert. I'm pleased your wife likes her new Joya Rocker Sole Sandals. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“I ordered some Alegria Clogs for my mum as a gift, but sadly got the wrong size so had to return them. Delivery and returns are very easy with cheerful soles. Thank you so much for an excellent service! Will be letting mum choose her own Alegria's next time ;)”

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Posted 3 years ago

Ha Ha, thanks for the review Amir. That's probably for the best. We are always here to help your Mum order online if needed. Thanks for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles.

Posted 3 years ago

“Great boots, ordering is easy and delivery very fast, very happy!”

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Posted 3 years ago

Thanks for the review Helen. I'm pleased to hear that you are happy with your new Panama Jack Boots. Kind Regards, Jo

Posted 3 years ago

CheerfulSoles is rated 4.9 based on 1,244 reviews