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Charles Clinkard Reviews

4.8 Rating 49,054 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
44,836
 Metrics Info
4.8
Based on 49,054 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
D
Verified Buyer
“Bought a pair of ankle boots and they're stunning, t am really pleased with them and they arrived fairly quickly too.”
Helpful Report
Posted 11 hours ago
A
Verified Buyer
“Very happy with the online service from Charles Clinkard parcel arrived quickly. Also spoke to one of the customer service team who was very helpful.”
Helpful Report
Posted 12 hours ago
D
Verified Buyer
“Shoes are a perfect fit size as there are not many half sizes, very comfortable to wear and look good.”
Charles Clinkard 5 star review on 14th May 2025
Helpful Report
Posted 13 hours ago
P
Verified Buyer
“Easy to order off of the website. Shoes arrived quickly and were packaged securely.”
Helpful Report
Posted 13 hours ago
T
Verified Buyer
“Excellent service and wonderful shoes - so wonderful that my friends will be ordering them too!”
Helpful Report
Posted 14 hours ago
Anonymous
Verified Buyer
“I ordered a pair of mules which were delivered to store very quickly.”
Helpful Report
Posted 15 hours ago
K
Verified Buyer
“Firstly, a minor websire issue...you need to take out the fact that your shop is located in the Victoria centre...although your address is correcr, that bit caught me out. However, when i called and got a prompt answer, the staff your top cless Friendly and welcoming and helpful. I cant remember names but maybe illana and yvette??...were both a pleasure to deal with. Thank-you.”
Helpful Report
Posted 18 hours ago
F
Verified Buyer
“Have used a few times and always had excellent service.”
Helpful Report
Posted 18 hours ago
A
Verified Buyer
“The most wonderful service I have ever experienced 100%”
Helpful Report
Posted 20 hours ago
A
Verified Buyer
“I have been delighted with the service I have received from Charles Clinkard, both online and in shops. For 2 years running now, I have been able to find sandals/shoes to fit a very awkward foot (narrow and long) - and because of your excellent online service & easy return policy to local shops, I have been able to try on a range of shoes/sandals and try them at home with very little hassle. Shop staff are also always delightful and extremely helpful.”
Helpful Report
Posted 21 hours ago
B
Verified Buyer
“Always good service and good products”
Helpful Report
Posted 1 day ago
Anonymous
Verified Buyer
“Good telephone service and delivery”
Helpful Report
Posted 1 day ago
B
Verified Buyer
“Loved the item. Great that you do comfortable but pretty shoes in large sizes. Thank you. Sent promptly too. 😁”
Helpful Report
Posted 1 day ago
C
Verified Buyer
“I ordered a pair of Bugatti smart boots, the order arrived quickly but the boots were in a Clinkard box. I don’t have a problem with that as a leaflet in the box explained why this was the case. The problem was how the boots had been packed. Firstly the box was a shoe box not a boot box so the boots were crammed in the box. Secondly absolutely no packaging was in the box and the boots were left to rub together. The boots themselves were comfortable but very poorly finished so they were exchanged for another pair. I also find it more than a little bit annoying that Clinkards expect you to pay for returns u less you take them back to store. In my case, the boots were actually faulty so why should I have to pay to return the boots.”
Helpful Report
Posted 1 day ago
E
Verified Buyer
“I was delighted with the sandals I ordered. Unfortunately I required a half size smaller. Disappointed you don't make them any smaller.”
Helpful Report
Posted 1 day ago
J
Verified Buyer
“Item came earlier on day/time that was stated. Well packed snd intsct. Thank you.”
Helpful Report
Posted 1 day ago
J
Verified Buyer
“Easy to order and delivery was very quick. Kept informed of order progress status.”
Helpful Report
Posted 1 day ago
L
Verified Buyer
“Communication and despatch a little slower than some places, but reliable and great range.”
Helpful Report
Posted 1 day ago
L
Verified Buyer
“Lovely shoes and they arrived really quickly.”
Helpful Report
Posted 1 day ago
Anonymous
Verified Buyer
“Love my new sandals”
Helpful Report
Posted 1 day ago
Charles Clinkard is rated 4.8 based on 49,054 reviews
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