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Charles Clinkard Reviews

4.8 Rating 50,025 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
46,019
 Metrics Info
4.8
Based on 50,025 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
P
Verified Buyer
“Quick efficient delivery to shop.”
Helpful Report
Posted 12 hours ago
C
Verified Buyer
“Very pleased with the Charles Clinkard delivery . Lovely shoes, nicely packaged. My only point is that they do not do paid returns but they do offer free delivery and as it happened , my shoes were lovely anyway so no return needed”
Helpful Report
Posted 13 hours ago
L
Verified Buyer
“On line order arrived within a few days”
Helpful Report
Posted 14 hours ago
C
Verified Buyer
“Received parcel in the time slot it was scheduled . Sadley had to return trainers as the soles on both were dirty and left trainer had dirt on the toe .Did speak to a very helpful lady on the phone who apologised and has sent me a prepaid label for my return I am now awaiting a new pair .”
Helpful Report
Posted 14 hours ago
F
Verified Buyer
“The sales assistant (Meadowhall Shopping Centre) was really helpful, and found me online the sandals I'd been looking for! They came on time and fit beautifully. On a less positive note, I'm really sorry the shop is closing. I understand all the reasons, but the loss of yet another 'go-to' shop is very saddening.”
Helpful Report
Posted 14 hours ago
J
Verified Buyer
“Bought the sand and tobacco desert boots size 9. Lovely fit and nice design touches friends have asked where I got them from. Be back soon to buy more colours”
Helpful Report
Posted 16 hours ago
T
Verified Buyer
“Top quality shoes delivered quickly.”
Helpful Report
Posted 16 hours ago
Anonymous
Verified Buyer
“Well priced shoes. Communication was quick. Poor advertisement regarding shipping. I spent £40 and website says free shipping over £40 yet I was charged for shipping which they refused to refund. One set of shoes I ordered had clearly been worn, scuffs on the front and the soles were covered in black marks. I wouldn’t use this company again.”
Helpful Report
Posted 18 hours ago
G
Verified Buyer
“Very helpful adviser on phone call. Patient and polite.”
Helpful Report
Posted 18 hours ago
R
Verified Buyer
“Great customer service, pleasant shop environment.”
Helpful Report
Posted 19 hours ago
J
Verified Buyer
“Tracy at Cribbs Causeway was brilliant at finding the right shoes for my dress.They were ordered for me and sent to my home address within a few days.”
Charles Clinkard 5 star review on 7th August 2025
Helpful Report
Posted 20 hours ago
J
Verified Buyer
“Pleased l went in store in Newcastle to browse, bought a handbag the assistant asked me regarding bonus points, told never here anything, apparently I had 3 accounts they are now all together as one. So waiting until September for my points to arrive 😊”
Helpful Report
Posted 21 hours ago
J
Verified Buyer
“Website ok to use, but didn't give specific options when ordering, hence wrong products received.”
Helpful Report
Posted 22 hours ago
Anonymous
Verified Buyer
“Very pleased with my Rieker trainers and Charles Clinkard. Received as promised, in good time. Great shoes and great service.”
Helpful Report
Posted 1 day ago
B
Verified Buyer
“Lovely shop, so well laid out. Staff very helpful. Lots of choice , whatever you are looking for.”
Helpful Report
Posted 1 day ago
Anonymous
Verified Reviewer
“Excellent service, ordered Sunday arrived Tuesday. Josef Siebel boots, have had them for 10yrs + Good product”
Helpful Report
Posted 1 day ago
Anonymous
Verified Reviewer
“Just purchased these online. At £25 I wasn't expecting leather however, both the product information and description on this site state they are. When they arrived, surprise, surprise SYNTHETIC!!! Same shoes on Next and Clarks website DO NOT say leather. Very misleading from Charles Clinkard.”
Helpful Report
Posted 1 day ago
M
Verified Buyer
“Was really pleased to find the Josef Siebel Clare trainers online in the size and colour I wanted. Slightly disappointed to find that one shoe had clearly been tried on - possibly several times as there were creases in the front of the shoe. The heel of the shoe also appeared slightly creased and bent - as if someone had forced their foot into it bending the back/ heel part down. I had to weigh up wanting the shoes with sending them back and decided on balance to keep them as was unsure if I could get another pair as they were reduced in the sale.”
Helpful Report
Posted 1 day ago
A
Verified Buyer
“Great quick service, but sadly the sandals were too big.....easy to return and prompt refund. Thank you for this”
Helpful Report
Posted 1 day ago
A
Verified Buyer
“I’ve ordered a few times over recent years from Charles Clinkard. Always a positive experience. Delivery time is good. Prices are excellent compared to some retailers. Always check out their website for deals if looking for something specific.”
Helpful Report
Posted 1 day ago
Charles Clinkard is rated 4.8 based on 50,025 reviews
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