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Charles Clinkard Reviews

4.8 Rating 51,755 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
48,029
 Metrics Info
4.8
Based on 51,755 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

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A
Verified Buyer
“Pleased with my Sandals, delivery was good.”
Helpful Report
Posted 7 months ago
L
Verified Buyer
“Great service, shoes arrived in good time. Very happy with purchase, shoes so comfortable !”
Helpful Report
Posted 7 months ago
V
Verified Buyer
“Just "found" the shop in Stratford upon Avon. Went in for sandals for my difficult feet. Assistant very friendly and very helpful. Ordered some Skechers archfit and they arrived at my home within 3 days, fit perfectly and very confortable. Bravo Clinkards, I will come again.”
Helpful Report
Posted 7 months ago
B
Verified Buyer
“Good experience.”
Helpful Report
Posted 7 months ago
P
Verified Buyer
“Excellent service”
Helpful Report
Posted 7 months ago
R
Verified Buyer
“Arrived very quickly. Delighted with my purchase of comfortable shoes”
Helpful Report
Posted 7 months ago
S
Verified Buyer
“Excellent service in the shop. When the shoes I wanted were not available in my size, the assistant brought them in a different colour and ordered the ones I wanted for delivery at home. She also found a small bag to match- again not available in the shop. Both were delivered promptly and I am delighted with them.”
Helpful Report
Posted 7 months ago
B
Verified Buyer
“Easy to follow and order items. Very efficient update on delivery. I am extremely pleased with the footwear I bought, exactly as described on the website. Thank you”
Helpful Report
Posted 7 months ago
A
Verified Buyer
“Excellent company to buy from, great range of footwear and competitively priced. Customer services are really helpful too.”
Helpful Report
Posted 7 months ago
S
Verified Buyer
“Very pleased wth these slippers. Excellent fit, comfortable, very good quality & fluffy pom poms. What more could a girl need?”
Helpful Report
Posted 7 months ago
T
Verified Buyer
“Ordered online and was able to return to a store. The assistant dealt with my return and reorder. Friendly, professional. Great experience”
Helpful Report
Posted 7 months ago
A
Verified Buyer
“great service but disappointed in the quality of the shoe for the money i paid. Scuffed leather and leather missing,”
Helpful Report
Posted 7 months ago
Thank you for taking the time to leave us a review. I sincerely apologise for the condition of your order. I can't see that we have been contacted regarding this but of course would be happy to help. A member of our Customer Service Team will be in touch to advise the next steps and hope we can rectify this swiftly. Kind regards, Hannah, Customer Services
Posted 7 months ago
A
Verified Buyer
“Excellent service. Prompt dispatch and delivery.”
Helpful Report
Posted 7 months ago
M
Verified Buyer
“Very reliable service . Prompt delivery and easy returns . Good selection of footwear.”
Helpful Report
Posted 7 months ago
R
Verified Buyer
“Item was exactly as described and delivery was very quick”
Helpful Report
Posted 7 months ago
J
Verified Buyer
“During a visit to the Keswick branch I bought a pair of shoes but because they didn’t have my size they ordered them from their warehouse and had them sent to my home free of charge . Great service and the staff were lovely .”
Helpful Report
Posted 7 months ago
J
Verified Buyer
“The bag and pumps were exactly what I’d hoped and they arrived quickly. Very happy.”
Helpful Report
Posted 7 months ago
A
Verified Buyer
“Although I found your shoes to be of high quality, I will not shop online again. After foot surgery I am not an easy fit so often need to reorder. But as you do not do free returns, I cannot afford to continue with your company.”
Helpful Report
Posted 7 months ago
Thank you for taking the time to write a review. Whilst at this time we are unable to offer free returns, we do provide a free delivery option and I am glad you were happy with the quality of our shoes. If you use the returns portal on our website, we have a Royal Mail label for £3.20 to give our customers a reasonable price. We also have shops across the country where online orders can be taken to for exchanges and refunds. Kind regards, Hannah, Customer Services
Posted 7 months ago
G
Verified Buyer
“Sandal look beautiful very comfortable and the service was great . Item received within the stated time and packed well. Thank you I'm very happy”
Helpful Report
Posted 7 months ago
P
Verified Buyer
“Warm welcome in store, with the ability to try on. When chosen colour not available in my size I opted for home delivery. Everything was very good.”
Helpful Report
Posted 7 months ago
Charles Clinkard is rated 4.8 based on 51,755 reviews
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