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Charles Clinkard Reviews

4.8 Rating 52,403 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
48,911
 Metrics Info
4.8
Based on 52,403 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

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A
Verified Buyer
“The best footwear ever wear them all the time”
Helpful Report
Posted 8 months ago
V
Verified Buyer
“Good service. Item despatched promptly.”
Helpful Report
Posted 8 months ago
S
Verified Buyer
“This is the first time I have been disappointed with the company. I ordered a size 8, they arrived but they are actually 41 not a 42! Very frustrating & disappointing.”
Helpful Report
Posted 8 months ago
Thank you for your feedback, We sell many brands and they can sometimes vary with regard to the EU sizing. I’m truly sorry to hear about the size not being right for you from your order. We understand how frustrating it can be when products don’t meet expectations. If you need any assistance moving forward so that you get the size that you need, please don’t hesitate to reach out. Kind regards, Janice - customer services
Posted 8 months ago
P
Verified Buyer
“It was a very easy process to order my shoes on line. They arrived as predicted and were extremely comfortable to wear. I would highly recommend Charles Clinkard to all my friends.”
Helpful Report
Posted 8 months ago
S
Verified Buyer
“Very good service”
Helpful Report
Posted 8 months ago
A
Verified Buyer
“Very good service. A pleasant and easy buying experience in store.”
Helpful Report
Posted 8 months ago
S
Verified Buyer
“I had seen the shoes in the Leeds store but they had sold out of the size I wanted. I ordered online which was very simple and the shoes arrived. well packed, and ahead of schedule. This was even better, because the ones in the store might have been tried on, but these were brand new. The staff in the shop were very helpful and had done their best to find me an alternative.”
Helpful Report
Posted 8 months ago
L
Verified Buyer
“I love this retailer. Extremely good products, great value for money and very stylish.”
Helpful Report
Posted 8 months ago
C
Verified Buyer
“Clinkards a is excellent but description of colour of bag so poor I took it back , off white was medium beige , not white at all .”
Helpful Report
Posted 8 months ago
Thank you for your feedback, Catherine. I’m sorry to hear that the colour description of the bag did not meet your expectations. We understand how important it is to receive accurate product information, and I appreciate your comments regarding this issue. Your insights will help us improve our descriptions moving forward. Should you have any further concerns or require assistance, please don’t hesitate to reach out. Kind regards, Janice - customer services
Posted 8 months ago
A
Verified Buyer
“Very pleased with my purchase.”
Helpful Report
Posted 8 months ago
D
Verified Buyer
“A reliable company to use for a great range of footwear.”
Helpful Report
Posted 8 months ago
T
Verified Buyer
“Easy ordering. Fast delivery by Royal Mail. Packaging excellent. Very pleased with my order.”
Helpful Report
Posted 8 months ago
K
Verified Buyer
“the only place on lone i could find the correct size. Arrived quickly .”
Helpful Report
Posted 8 months ago
J
Verified Buyer
“Excellent helpful service”
Helpful Report
Posted 8 months ago
P
Verified Buyer
“Arrived on time Very comfortable”
Helpful Report
Posted 8 months ago
L
Verified Reviewer
“Bought Bioeco sandals in gold for a wedding I recently attended - the sandals were comfortable all day (approx 8-10hours wear) and required no ‘wearing in’. However on putting them away I discovered they were badly marked and the colour had somehow rubbed off on one of the shoes. The polish I was sold didn’t help in restoring the leather. Hence I don’t recommend these shoes as they are not fit for purpose. Clinkards offered a 20% discount on purchasing another pair of shoes-highly unlikely will be purchasing there again!!!! Couldn’t upload photos to review unfortunately :-((”
Helpful Report
Posted 8 months ago
Thank you for taking the time to contact us. I'm sorry to hear that you're unhappy with your recent experience. Following a thorough assessment, as discussed, the damage to your purchase was the result of abrasion and not a manufacturing defect. Regrettably, for this reason, we were unable to offer a refund on this occasion. I appreciate how disappointing it can be when this happens with newly purchased footwear, and I completely understand your frustration. Whilst we are unable to accept responsibility in this instance, please accept our genuine apologies for the inconvenience and upset caused. Kind regards, Rosie | Customer Services
Posted 8 months ago
Mrs
Verified Buyer
“Very good quality slippers which arrived quickly. I have bought several pairs of these slippers over the years and, although they are expensive, they last a long time”
Helpful Report
Posted 8 months ago
G
Verified Buyer
“Excellent product and service although delivery could have been quicker.”
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Posted 8 months ago
S
Verified Buyer
“Parcel came on time and the sandals were lovely and as described”
Helpful Report
Posted 8 months ago
C
Verified Buyer
“I have shopped at Clinkard shop before in another city. having re-located I chose the York branch of Clinkard specifically becuase I needed some advice prior to making a purchase. I found the staff to be very helpful and I do intend to shop there again.”
Helpful Report
Posted 8 months ago
Charles Clinkard is rated 4.8 based on 52,403 reviews
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