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Charles Clinkard Reviews

4.8 Rating 51,770 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
48,041
 Metrics Info
4.8
Based on 51,770 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

Write Your review

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A
Verified Buyer
“Prompt and efficient online ordering and delivery of shoes. Just a bit annoyed that price on the box and label in shoes said £57 when I paid £59.99 online. Quickly recompensed by your Customer Service but not great for customer confidence.”
Helpful Report
Posted 8 months ago
C
Verified Buyer
“The staff are always so pleasant and helpful and go out of their way to make sure you leave the shop satisfied”
Helpful Report
Posted 8 months ago
M
Verified Buyer
“Great shoes. Arrived quickly and I’m very happy!”
Helpful Report
Posted 8 months ago
H
Verified Buyer
“Easy to negotiate website. Great selection of shoes.”
Helpful Report
Posted 8 months ago
A
Verified Buyer
“An excellent store with a wide range of high quality brands. No problems with order or delivery.”
Helpful Report
Posted 8 months ago
T
Verified Buyer
“Satisfactory”
Helpful Report
Posted 8 months ago
E
Verified Buyer
“Had my lovely shoes delivered to Wilmslow store. Staff were so very helfull. I would definitely go again they had a wide selection of shoes.”
Helpful Report
Posted 8 months ago
S
Verified Buyer
“User friendly ordering, quick reliable delivery. Great selection of quality footwear.”
Helpful Report
Posted 8 months ago
L
Unverified Reviewer
“Yesterday I bought a pair of sandals from this shop ,the sandals are lovely comfy ,the staff are great in the shop even the managers have time ,for a chat with you , what is so nice ,great service”
Helpful Report
Posted 8 months ago
D
Verified Buyer
“Everything worked out perfectly, efficiently, and amazingly quickly. People on the phone were extremely helpful and friendly.”
Helpful Report
Posted 8 months ago
F
Verified Buyer
“These sandals are a gift for my daughter, so not given them as yet, but they look super and feel soft!”
Helpful Report
Posted 8 months ago
L
Verified Buyer
“Love my sandals and came quick nice and comfortable”
Helpful Report
Posted 8 months ago
A
Verified Buyer
“Excellent service and fast delivery. Wonderful boots too.”
Helpful Report
Posted 8 months ago
J
Verified Buyer
“I have ordered shoes before and have always had a very good experience Easy to order and quick delivery”
Helpful Report
Posted 8 months ago
D
Verified Buyer
“Excellent gor value and delivery was fantastic”
Helpful Report
Posted 8 months ago
P
Verified Buyer
“Charles Clinkard are a very nice, helpful and efficient company to deal with. Ordering from them is easy and delivery is super fast. I like Gabor shoes and they usually do a very good selection.”
Helpful Report
Posted 8 months ago
S
Verified Buyer
“Deeply disappointing. I purchased a pair of Bugatti Drake shoes in cognac and love them. However I have no idea how to clean the man made uppers. I contacted Charles Clinkard customer services and was told ‘we don’t know’ because the material of the upper is unknown. I was then fobbed off to Bugatti Fashion who despite two emails to customer service refuse to respond. So I have a pair of shoes that clearly need protecting so cannot wear them without the fear of marking them. I’ll certainly avoid Charles Clinkard in future.”
Helpful Report
Posted 8 months ago
Thank you for taking the time to leave a review on your recent experience. Please accept my apologies your query was not answered when contacting us. As this shoe is a manmade material, dry cleaning would be the recommended method. Using a multi fabric cleaner such as the Dasco Multi-Cleaner spray is gentle but can be used on leather, nubuck and textiles so wont affect the colour or texture of the shoe. Along with a microfiber polishing cloth, this should keep your shoes clean whilst also improving the appearance. With all shoes, I would recommend a clear protector spray such as the Dasco Natural protectant as this can shield against weather staining and create a layer so if the shoes are marked, it is easier to remove. Most footwear retailers stock cleaning items so should be easy to find but if you need any assistance, please do not hesitate to contact us. Kind regards, Hannah, Customer Services
Posted 8 months ago
E
Verified Buyer
“First class service to ordering till receiving my beautiful slippers”
Helpful Report
Posted 8 months ago
J
Verified Buyer
“Excellent service and product.”
Helpful Report
Posted 8 months ago
A
Verified Buyer
“Good website; easy to search and filter which saved a lot of scrolling! Ordered for pick up in store and the order came on the day that was stated. Easy pick up in store.”
Helpful Report
Posted 8 months ago
Charles Clinkard is rated 4.8 based on 51,770 reviews
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