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Charles Clinkard Reviews

4.8 Rating 52,743 Reviews
96 %
of reviewers recommend Charles Clinkard
4.8
Based on 52,743 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough,
Eveline House, Cannon Park Way, Middlesbrough
North Yorkshire
TS1 5JU

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Easy to order and very swift delivery. Thank you.
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Posted 1 year ago
I have shopped with Charles Clinkard before. The delivery is prompt what mor can I say? Very satisfied
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Posted 1 year ago
Great choice, helpful information, quick delivery.
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Posted 1 year ago
They are fast and efficient and you are kept updated all the way. Excellent service.
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Posted 1 year ago
Excellent all round.
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Posted 1 year ago
The choice of good quality shoes is excellent. Service also excellent.
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Posted 1 year ago
Such a good retailer, goods well packed arrive promptly . Shoes beautiful so soft leather. Very sorry for return as too small.
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Posted 1 year ago
My fiancée bought me a real leather boots for Christmas, I literally wore them 3 times and the sole ripped right off for a £80 pound pair of boots you would not expect that to happen
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Posted 1 year ago
Thank you for taking the time to leave a review. I’m truly sorry to hear this has happened after such limited wear. We understand how disappointing this can be, especially as this was a gift. We are happy to look into this further but require more details. If you can contact our Customer Service Team and provide your proof of purchase we can advise the next steps. Our Customer Service Team is available 7 days a week and can be contacted by phone, email and live chat service on our website. Kind regards, Hannah, Customer Services
Posted 1 year ago
it is very easy to buy from Charles Clinkard. If you need phone help too that is easy.
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Posted 1 year ago
Order arrived very quickly. Both pairs of trainers were so nice.
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Posted 1 year ago
Fabulous shoes, super-quick delivery. Overall excellent.
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Posted 1 year ago
Excellent customer service returned sandals that I got last summer never worn but just wasn’t sure about the size so got in contact and sent them back for a bigger size as they are now back in stock after the summer , arrived this morning all I can say thank you so much your 365 day returns really does work very happy customer don’t know any other retailer who does this one very happy customer definitely recommend buying your shoes here just so easy 😊😊😊
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Posted 1 year ago
The Velcro had unfortunately started to wear on a pair of kids school shoes I bought in August 24 from the Newcastle store. I decided to take my son back to the same shop to get a new pair of school shoes. I took the old ones with me and showed Bethany the shop assistant in the children’s section. She went to have a check with her manager and looked on their system for our receipt, then kindly told us that we could exchange them free of charge as the Velcro shouldn’t have done that. She was so helpful as we were not expecting to be able to do this. We managed to get the same pair again. The process was hassle free and the service was amazing. This is why we always choose to get our sons shoe schools from here. I would definitely recommend this shop.
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Posted 1 year ago
Excellent service in quick time.
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Posted 1 year ago
I found my perfect shoes in the Chichester shop but not in my size. I was immediately offered for the shoes in the correct size to be ordered and delivered to my home. Lo and behold they arrived within a few days and were are delightful as I'd hoped. Thank you for great shoes and great service
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Posted 1 year ago
I love Reiker shoes and have several pairs which fit, unfortunately the trainers were too narrow so they had to be returned.
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Posted 1 year ago
So easy to order and delivery is very fast. Such a nice shopping experience.
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Posted 1 year ago
Good quality product, well packaged and delivered on time.
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Posted 1 year ago
I ordered a pair of Ecco shoes from Charles Clinkard. Found their website easy to navigate. The shoes were delivered earlier than expected!
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Posted 1 year ago
I bought some shoes on-line but unfortunately I needed to return them. I did this in the shop. The staff were lovely and sorted my return without any fuss. Coincidentally, I bought a replacement pair of shoes. It was a lovely shopping experience.
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Posted 1 year ago
Charles Clinkard is rated 4.8 based on 52,743 reviews