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Charles Clinkard Reviews

4.8 Rating 53,812 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
50,751
 Metrics Info
4.8
Based on 53,812 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough,
Eveline House, Cannon Park Way, Middlesbrough
North Yorkshire
TS1 5JU

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S
Verified Buyer
“Bought reiker shoes from Charles Clinkard. Excellent quality fast delivery and lovely value for money. Would recommend. Definitely”
Helpful Report
Posted 1 year ago
D
Verified Buyer
“Our second Reiker purchase from this company, very happy with the service and products.”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“I know the size so I can always order my Reiker sandals on the web.”
Helpful Report
Posted 1 year ago
S
Verified Buyer
“Excellent company - delightfully helpful staff.”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“Easy to order, fast delivery. As always.”
Helpful Report
Posted 1 year ago
M
Verified Buyer
“Website: 1) slow. 2) Please display the soles to see if traction is suitable. 3) Please provide heel height in product details to help easy selection. Positive: 1) Delivery - efficient. 2) Packaging inside shoe boxes - clean & tidy, plenty of clean tissue papers to protect the shoes, no longer feel like receivng a pair of shoes which have been tried and returned. Negative: Postal packaging - 2 recent parcels arrived torn and shoe boxes (mostly the lids) were damaged - as if receiving items fell off from the back of a truck! Upmarket merchandise, but down market packaging?! Negative impact on consumer psychology: I don't feel special when receiving the order. Suggestion: 1) Perhaps, the warehouse staff ought to be trained to close the parcel bag tightly wrapped round the boxes to minmise the possibility of bashing each other in a roomy bag, and could reduce the bag got caught and scratched with other parcels in transit. Do leave a handle though for easy handling for the delivey men. That's how I return your products. 2) If budget allows, packaged like John Lewis - boxes of shoes were packed in a box, with paper stuffing for protection. Subsequently, I feel valued and respected as their customer, and happy to shop with them again. Thank you for listening and keep improving your service. Excellent customer service otherwise!”
Helpful Report
Posted 1 year ago
Thank you for taking the time to leave us a review. I am sorry to hear about the challenges you faced with our website's speed and your postal packaging. However, it is good to know you were pleased with our efficient delivery and the care taken in packaging the shoes themselves. We appreciate your comments and please be assured, they have been passed on to the relevant departments. Kind regards, Hannah, Customer Services
Posted 1 year ago
R
Verified Buyer
“Bought in black as they cream had sold out in my size. Flexible fit for narrow fit ankles but wide -across -the -bridge -of the toes feet ( thanks arthritis ) but note that the footbed comes up small. I'm normally 37.5 but the 37 fitted perfectly. Very good - quality leather and comfy for bare feet, which not all cork - effect sandals are. The gold tone buckles are attractive and i hope will keep their colour. On one wearing socially , several people asked where they are from. Note that the buckles are for effect as these adjustable - width sandals are fastened with Velcro. A happy Gabor customer of 23+years+”
Helpful Report
Posted 1 year ago
T
Verified Buyer
“Beautiful shoes. Quality guaranteed. But the cut of thr shoe size is small. I bought the shoes for my wife but ended up giving them to my daughter because the shoe couldn't fit”
Helpful Report
Posted 1 year ago
J
Verified Buyer
“Good service, good price, excellent product.”
Helpful Report
Posted 1 year ago
K
Verified Buyer
“Easy to order arrived when stated Sandals comfortable worth the price”
Helpful Report
Posted 1 year ago
Miss
Verified Buyer
“Shoes arrived without damage, were just as described and quicker than I had anticipated.”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“Very efficient customers service. The shoes I have ordered - women's leather moccasins - are very comfortable, excellent style and quality of the leather. I will recommend.”
Helpful Report
Posted 1 year ago
S
Verified Buyer
“Very swift delivery.”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“Great company with super products The trainers are superb”
Helpful Report
Posted 1 year ago
J
Verified Buyer
“My shoes arrived on the correct day.wellpacked ,and just as ordered.Iwish that you still had a shop in Cambridge! J.B.”
Helpful Report
Posted 1 year ago
Mrs
Verified Buyer
“Fantastic quick efficient service received! Absolutely delighted with my sandals. Thank you”
Helpful Report
Posted 1 year ago
M
Verified Buyer
“Very comfortable wedge shoes. Super fast delivery too. I would recommend!”
Helpful Report
Posted 1 year ago
J
Verified Buyer
“Love the style and delivery was excellent”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“Fast delivery”
Helpful Report
Posted 1 year ago
R
Verified Buyer
“Ordering and receiving shoes from Charles Clinkard was very straightforward and delivery was good.”
Helpful Report
Posted 1 year ago
Charles Clinkard is rated 4.8 based on 53,812 reviews
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