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Charles Clinkard Reviews

4.8 Rating 52,273 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
48,766
 Metrics Info
4.8
Based on 52,273 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

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Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
J
Verified Buyer
“Fab shoes perfect fit very comfortable”
Helpful Report
Posted 6 months ago
Mr
Verified Buyer
“I always buy from Charles Clinkard and find they have an excellent stock of shoes and dispatched and delivered quickly”
Helpful Report
Posted 6 months ago
A
Verified Buyer
“Excellent service in the Cheltenham store. Love the Gabor flat shoes in lovely colours.”
Helpful Report
Posted 6 months ago
A
Verified Buyer
“Excellent customer service from Cribbs Causeway store where they assisted with an online order”
Helpful Report
Posted 6 months ago
L
Verified Buyer
“Excellent service. Fast delivery.”
Helpful Report
Posted 6 months ago
M
Verified Buyer
“Ordered size 5 first a bit tight spoke to lovely lady on phone and sent back with exchange for size 5 1/2 arrived promptly fits perfectly”
Helpful Report
Posted 6 months ago
L
Verified Buyer
“I ordered two pairs of shoes good service prompt delivery unfortunately one pair was too small and it was a seamless transaction and the other pair comfortable and I’m a very happy customer thank you for good customer service”
Helpful Report
Posted 6 months ago
J
Verified Buyer
“delivered exactly as promised”
Helpful Report
Posted 6 months ago
P
Verified Buyer
“Easy to order, quick delivery. It would be good if you had a lot more choice in sizes 2. It's so very difficult to find ladies shoes and boots in size 2, so pleased you provide these but would love more. Thank you very much. More please.”
Helpful Report
Posted 6 months ago
S
Verified Buyer
“Excellent service good communication!”
Helpful Report
Posted 6 months ago
M
Verified Buyer
“Brilliant fast service”
Helpful Report
Posted 6 months ago
T
Verified Buyer
“Lovely foot shape however there’s a real problem with the leg shape as you get a really bag huge sagging on the inside of the leg calf roughly way up creating an unattractive shape.”
Helpful Report
Posted 6 months ago
Thank you for sharing your thoughts with us, I’m sorry to hear that the leg shape of the footwear didn't meet your expectations. We appreciate your feedback on the design, as it helps others to make an informed choice when browsing. We hope that you find a design that you like more ready for the winter season. Kind regards, Janice - customer services
Posted 6 months ago
V
Verified Reviewer
“Excellent customer service from Sophie at your Keswick shop. Helped me with some difficult foot issues to find the perfect winter boots. So helpful and knowledgeable about best brands for me.”
Helpful Report
Posted 6 months ago
A
Verified Buyer
“Prompt service, great product, thank you.”
Helpful Report
Posted 6 months ago
L
Verified Buyer
“"Shoes" fine, pity about the stick on label in the sole”
Helpful Report
Posted 6 months ago
D
Verified Buyer
“A recent online purchase took longer than expected to arrive as was informed lost in transit and to expect order to be cancelled! However 2days later another email arrived advising delivery would imminent. Imagine my dismay on opening my parcel the sole of the sandals were dirty and had clearly been worn! Rang customer services who were very apologetic and sent a return label! Today 1 week later my refund as been issued. Minus the £2.99 postage! As the return was due to the fact sandals were unfit for sale I don’t see why I should be out of pocket! Very poor! I will never order from Charles Clinkard or recommend you! Order number 93527957”
Helpful Report
Posted 6 months ago
Thank you for leaving a review on your recent purchase. I’m truly sorry to hear about the issues you encountered with your order, from the delivery delays to receiving the sandals in unsatisfactory condition. We strive to provide our customers with quality products, and it's disappointing to learn that we fell short in this instance. I am glad our Customer Service Team were able to assist with your return and kept you informed of the delay. But the lack of quality checking let us down. Your postage is not automatically refunded, but I have pushed this through for you today. Please be assured, your feedback has been passed on to the Warehouse Manager so we can aim to provide the high standards our customers have come to expect. Kind regards, Hannah, Customer Service
Posted 6 months ago
S
Verified Buyer
“Easy web site, prompt service”
Helpful Report
Posted 6 months ago
A
Verified Reviewer
“Maddie in the Milton Keynes store was brilliant! She was very helpful, diligent and professional in helping our 2 girls pick their school shoes.”
Helpful Report
Posted 6 months ago
Mrs
Verified Buyer
“Very easy to place the order. Good description of product. Efficient delivery. No problems.”
Helpful Report
Posted 6 months ago
K
Verified Buyer
“Just what I wanted, lovely!”
Helpful Report
Posted 6 months ago
Charles Clinkard is rated 4.8 based on 52,273 reviews
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