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Charles Clinkard Reviews

4.8 Rating 51,715 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
47,985
 Metrics Info
4.8
Based on 51,715 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

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Mrs
Verified Buyer
“Very good experience arrived quickly with no hassles encountered.”
Helpful Report
Posted 6 months ago
S
Verified Buyer
“Buying was ok - the product looked right and I bought online. However returns process unclear and unwieldy - this would stop me buying again. There was no return instruction in the package and when looking online the instructions are badly worded and it’s not easy for the customer. The emails from you are in tiny font too.”
Helpful Report
Posted 6 months ago
Thank you for your review, I am sorry to hear that the returns process was unclear and frustrating for you. We appreciate your feedback regarding the lack of return instructions in the package and the wording of our online guidance. We're continually working to improve our customer experience and will take your comments into account. If you have any further concerns or need assistance, please don’t hesitate to reach out to our customer service team. Kind regards Janice - customer services
Posted 6 months ago
M
Verified Buyer
“Stratford upon Avon store Fantastic friendly CUSTOMER service Tried on some Reiner sandles on sale in store and thought they were too small so had next size up sent direct only to find they were too large!! Returned and retried originals and decided they were in fact OK so the staff swapped them back with a smile and no objections I know where I will buy my next pair of shoes”
Helpful Report
Posted 6 months ago
H
Verified Buyer
“Very pleased with Charles Clinkard. They hold a lot of stock and ordering is easy and fast.”
Helpful Report
Posted 6 months ago
J
Verified Buyer
“I visited Stratford upon Avon shop last week, and was impressed by the range of men's footwear on offer. Although they didn't have my size in stock, the helpful member of staff checked stock availability and ordered me a pair with FOC delivery. They arrived within 4 working days and fitted perfectly. All in all a very happy customer!”
Helpful Report
Posted 6 months ago
L
Verified Buyer
“I received the most gorgeous pair of Ecobio shoes for my daughter's wedding. They have soft insoles and fit perfectly. I would have preferred a slightly lower heel so let's hope I can make it through the day. The shoes that had a lower heel were out of stock.”
Helpful Report
Posted 6 months ago
A
Verified Buyer
“Lovely selection of shoes at reasonable prices, one of the better shoe shops, polite, friendly and helpful staff, recommended”
Helpful Report
Posted 6 months ago
Y
Verified Buyer
“Very pleased with my shoes, the description was perfect as was the fit, colour and quality along with the delivery. All in all a very satisfied customer as always.”
Helpful Report
Posted 6 months ago
S
Verified Buyer
“Excellent service and lovely quality, do not shop anywhere else other than Charles Clinkard”
Helpful Report
Posted 6 months ago
L
Verified Buyer
“Easy to order and I was kept informed about the delivery. It was delivered on time as per my instructions. Thank you. P”
Helpful Report
Posted 6 months ago
C
Verified Buyer
“Great service from the ladies in the shop, very helpful as always. Plenty of bargains in the sale.”
Helpful Report
Posted 6 months ago
P
Verified Buyer
“Great service. Shoes packed beautifully and delivered promptly.”
Helpful Report
Posted 6 months ago
S
Verified Buyer
“Easy to order. Quick delivery. Good service.”
Helpful Report
Posted 6 months ago
B
Verified Buyer
“Excellent range of Skecher products and good prices - delivery a bit longer than expected primarily due to Royal Mail. Very happy with sneakers when they arrived”
Helpful Report
Posted 6 months ago
P
Verified Buyer
“I bought a pair of Ravel sandals online at Charles Clinkard - they were £37 compared to a large well-known retailer who were selling them for £75. Plus there was no delivery charge as I collected them from a local branch. They were in within two days - an added advantage re collecting them is that I could try them and if they were not suitable I could have returned them then with an instant refund. Cannot fault them at all.”
Helpful Report
Posted 6 months ago
G
Verified Buyer
“We were very pleased with the young lady that provided a fantastic service. This was the first pair of shoes for our grandchild, and your staff member took the time to measure, ensure mobility and comfort. Her politeness encouraged us to purchase a second pair on the same day. Please congratulate this member of staff Many thanks Mr and Mrs Jowers”
Helpful Report
Posted 6 months ago
A
Verified Buyer
“Brilliant shopping experience”
Helpful Report
Posted 6 months ago
G
Verified Buyer
“The lady who served me was very helpful and courteous”
Helpful Report
Posted 6 months ago
Y
Verified Buyer
“Very comfortable shoes”
Helpful Report
Posted 6 months ago
A
Verified Buyer
“Service was excellent !! Staff superb!! will b going back again soon !!”
Helpful Report
Posted 6 months ago
Charles Clinkard is rated 4.8 based on 51,715 reviews
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