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Charles Clinkard Reviews

4.8 Rating 51,712 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
47,983
 Metrics Info
4.8
Based on 51,712 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

Write Your review

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S
Verified Buyer
“Excellent service đź‘Ź”
Helpful Report
Posted 6 months ago
A
Verified Buyer
“Sandals are so nice, true to size. They were delivered next day.”
Helpful Report
Posted 6 months ago
A
Verified Buyer
“not cheap but they are worth it to me”
Helpful Report
Posted 6 months ago
P
Verified Buyer
“Advertised as wide fit on website , standard fit sent , box arrived like a car crash ! Called to say wrong size sent and was dismissed by we don’t stock them in wide event though website said they were , said would send returns label out , nothing sent , called again two days later to be told no notes on my order at all , very poor service !”
Helpful Report
Posted 6 months ago
Thank you for taking the time to leave a review. It's disappointing to learn about your recent experience, and I appreciate how frustrating it must have been to receive an item that did not match the description on our website, particularly in terms of the fit. It is equally as disheartening to hear that the condition in which your parcel arrived, and the lack of clarity and follow-up during your previous calls — this is far from the level of service we aim to provide. Please be assured that the listing has since been amended on our website, and I will pass along your comments to management for review. I'm certain you won't have this experience in future, and I hope we have the opportunity to regain your confidence in us. Kind regards, Rosie | Customer Services
Posted 6 months ago
A
Verified Buyer
“Professional and reliable service with no fuss”
Helpful Report
Posted 6 months ago
N
Verified Buyer
“Staff were extremely helpful and the shoes were just what I wantex”
Helpful Report
Posted 6 months ago
R
Verified Buyer
“Speedy service. Advised of progress throughout. Cannot fault.”
Helpful Report
Posted 6 months ago
P
Verified Buyer
“Prompt and efficient”
Helpful Report
Posted 6 months ago
D
Verified Buyer
“Absolutely lovely pair of sandals, very comfortable and a lovely colour”
Helpful Report
Posted 6 months ago
C
Verified Buyer
“Vert good product et delivery system”
Helpful Report
Posted 6 months ago
J
Verified Buyer
“Bought partner a lovely pair if Bugatti shoes. They look smart and are very comfortable on, he's only worn them twice and stitching has come away on both shoes. I was asked to give a review but I sent an email explaining the stitching had come away and I have had no response. The price of the shoes I wouldn't expect both shoes to have issues.”
Helpful Report
Posted 6 months ago
A
Verified Buyer
“I ordered size 3 espedrill shoe online and collect them from a store in Chichester.The stuff are very helpful and asked me to try if they are suitable. Finally they provided me with some solutions for helping me to wear them comfortablly. Quality shoes and quality service.”
Charles Clinkard 5 star review on 11th July 2025
Helpful Report
Posted 6 months ago
J
Verified Buyer
“Great service, we returned the crocs as they were a bit large and were sent the next size very promptly. Thank you very much.”
Helpful Report
Posted 6 months ago
L
Verified Buyer
“Very happy with shopping experience”
Helpful Report
Posted 6 months ago
A
Verified Buyer
“Love these shoes so comfy”
Helpful Report
Posted 6 months ago
A
Verified Buyer
“Birkenstocks.. Very nice lady in customer service sorted out my order Sad the Meadowhall branch is closing down. Best place to get properly fitted children’s shoes”
Helpful Report
Posted 6 months ago
C
Verified Buyer
“The assistant that served me was a credit to the shop. The sandals I wanted had to be ordered and came to the house very quickly. Always get good quality footwear from you”
Helpful Report
Posted 6 months ago
P
Verified Buyer
“Easy process to navigate site. Good quality goods.”
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Posted 6 months ago
S
Verified Buyer
“Great product - great service”
Helpful Report
Posted 6 months ago
L
Verified Buyer
“Great choice of quality footwear. Hassle free ordering and purchase delivered in very quick time.”
Helpful Report
Posted 6 months ago
Charles Clinkard is rated 4.8 based on 51,712 reviews
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