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Charles Clinkard Reviews

4.8 Rating 52,434 Reviews
96 %
of reviewers recommend Charles Clinkard
4.8
Based on 52,434 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

Write Your review

Very good service
Helpful Report
Posted 8 months ago
Excellent service and arrived the next day
Helpful Report
Posted 8 months ago
When I visited your one of your shops the item was out of stock, everywhere! I requested to be contacted when back in stock and was subsequently informed. The delivery date offered did not suit me so I changed this VERY EASILY and my item was duly delivered. I am delighted by the efficient service I received and thank you for it.
Helpful Report
Posted 8 months ago
Purchased Bioeco Navy Penelope Wedge heel shoes online. Delivered by Royal Mail in 2 to 3 days and I was updated at each stage. Very pleased with them, good quality soft leather, perfect fit, true to size and very comfortable. Navy wedge heel shoes are hard to find and these were an excellent buy in Clinkard sale.
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Posted 8 months ago
Took a visit to Cribbs Causway for shoes to go with a dress.Tracy was absolutely brilliant finding shoes in the appropriate colour and making sure I had the right size and fit.What a lovely lady ,I am now the owner of beautiful shoes. Thank you Tracy and all the great team .
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Posted 8 months ago
Joseph Seibel Betsy leather mules. Very comfortable, a good fit and a competitive price. Arrived quickly and were well packaged. Good communication.
Helpful Report
Posted 8 months ago
I went into the Keswick shop. I was after a pair of shoes I seen on the website for my holidays. Unfortunately the shoes had been sold and no other in my size were in stock but the two ladies that worked there were so helpful they ordered me a pair from the warehouse and had them delivered to my home address. Fantastic service and I’m really pleased with my shoes. Thank you
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Posted 8 months ago
Great customer service and super quick delivery!
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Posted 8 months ago
Superb service from staff & attention to detail. Quality products.
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Posted 8 months ago
Good value Skechers shoes, good service and free delivery.
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Posted 8 months ago
Excellent service in the Clinkard shop at Cribbs Causeway
Helpful Report
Posted 8 months ago
My son asked me to find him a pair of light blue trainers preferably Sketchers, size 11. Soured the internet, and the only light blue trainers I could find were for wee boys. Then, the Charles Clinkard website showed a pair of teal coloured Sketchers with light blue trim. Fantastic. Bought these hoping my son would like them, and he did. Perfect fit too! Very easy purchase and super fast delivery so I am most grateful. My 35 year old son has schizophrenia and Aspergers and as such, unable to use the internet. Thank you Charles Clinkard for a pleasant and speedy shopping experience.
Helpful Report
Posted 8 months ago
excellent service, although the brand i chose, in my size, appears larger than my ususal brand, ecco, for the same size
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Posted 8 months ago
So happy with these shoes we bought for our nephew lovely leather
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Posted 8 months ago
Lovely bag from a great company.
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Posted 8 months ago
The sandles i bought are great quality and I really like the design. Overall I am delighted with this purchase they are very stylish and comfortable. The soles on the sandles look to be hard wearing so they will last well. I am delighted with this company, would definitely use again and recommend and the customer service is excellent.
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Posted 8 months ago
Excellent seamless service from placing the order to delivery. Product as described.
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Posted 8 months ago
Easy to order my new shoes & delivered promptly to my door again . I was kept informed at all times regarding the delivery
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Posted 8 months ago
No email to say shoes had arrived in store for collection, I had to phone store who said they had been there for 2 days !
Helpful Report
Posted 8 months ago
Thank you for your feedback, I’m sorry to hear about the lack of communication regarding your shoe collection. We strive to keep our customers informed, and it’s disappointing that we fell short this time. Unfortunately there was no telephone on your order to leave a message for you, but they should have emailed you. Your comments will be addressed with our team to help improve our service in the future. Kind regards, Janice - customer services
Posted 8 months ago
Shoe retailer of my first choice. Great range of shoes for all tastes and budgets. First class on line website and service and so quick from order to delivery.
Helpful Report
Posted 8 months ago
Charles Clinkard is rated 4.8 based on 52,434 reviews