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Charles Clinkard Reviews

4.8 Rating 52,968 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
49,662
 Metrics Info
4.8
Based on 52,968 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough,
Eveline House, Cannon Park Way, Middlesbrough
North Yorkshire
TS1 5JU

Write Your review

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P
Verified Buyer
“The lady in your Darlington store Steph was very helpful . Unfortunately there was a problem with the shoes when first delivered they were different sizes . I notified you on the date they were delivered 16 September and didn’t get a response. So took the shoes back and the shop assistant sorted it out for me. Shop good head office not up to scratch. I love the shoes but they took a lot of getting .Thank you”
Helpful Report
Posted 8 months ago
Thank you for your review. I’m glad to hear that our Darlington team provided you with helpful service instore. It's nice to know they could assist you effectively. I sincerely apologise for the issue you encountered with your order and the delayed response from our head office. I am unable to find any correspondence on our system but please be assured, when contacted we aim to respond within 24 hours and are happy to help. Thank you for your patience throughout this process, and I'm delighted that you love the shoes. Kind regards, Hannah, Customer Services
Posted 8 months ago
A
Verified Buyer
“Excellent boots! I always struggle to find boots that fit my small feet, at last I found a pair. Heel height is perfect for every day use.”
Helpful Report
Posted 8 months ago
D
Verified Buyer
“Excellent service. Boots Lovely and as comfortable as described. They arrived punctually.”
Helpful Report
Posted 8 months ago
Mrs
Verified Buyer
“Spoke to a young lady on the phone re sizes. The boots arrived quicker than I thought, very happy with the whole process.”
Helpful Report
Posted 8 months ago
J
Verified Buyer
“I ordered a pair of Gabor black ankle boots online which were beautiful but too narrow. The ordering process was easy and I was kept well informed of delivery. I returned the boots to my local store who were extremely helpful in trying to find me an alternative pair. No luck this time but I’ll keep looking, Clinkards will always be my first choice.”
Helpful Report
Posted 8 months ago
R
Verified Buyer
“Prompt delivery shoes exactly as they appear on the website”
Helpful Report
Posted 8 months ago
J
Verified Buyer
“Easy to order and return if necessary.Always prompt delivery. Good customer service.”
Helpful Report
Posted 8 months ago
D
Verified Buyer
“Replied promptly to a question, and a very fast delivery. Will use this shop again, thank you.”
Helpful Report
Posted 8 months ago
S
Verified Buyer
“Excellent service!”
Helpful Report
Posted 8 months ago
S
Verified Buyer
“Excellent service”
Helpful Report
Posted 8 months ago
A
Verified Buyer
“Efficient delivery service. I tried on a shoe in your Northallerton store which they did not have in the colour I needed. The very helpful assistant ordered it to be delivered to my home. Unfortunately when the shoes arrived the wrong shoes were in the box. Therefore I will be returning them.”
Helpful Report
Posted 8 months ago
B
Verified Buyer
“The ordering process was easy. Delivery was within the time frame quoted”
Helpful Report
Posted 8 months ago
C
Verified Buyer
“Great customer service and very quick delivery. The product was exctly as described. I wouldn't hesitate to recommend Charles Clinkard.”
Helpful Report
Posted 8 months ago
S
Verified Buyer
“Lovely boots! - true to size and comfortable”
Helpful Report
Posted 8 months ago
B
Verified Buyer
“Ordering, delivery and returns procedure were all excellent but sadly I had to return my Fly boots, which I am sure would have been lovely if only I had been able to get my foot past the low instep.”
Helpful Report
Posted 8 months ago
P
Verified Buyer
“Boots wonderful made delivered on time prices excellent”
Helpful Report
Posted 8 months ago
M
Verified Buyer
“These boots are wonderfully comfortable and look great”
Helpful Report
Posted 8 months ago
S Cury
Unverified Reviewer
“OMG amazing Serivce first time here with an autistic child they went above and beyond for his needs and support to get his feet mesured cant thank you guys enough my sons got a smile on his face loves his new light up shoes and school shoes recommed highly this is our new go to FOR ANYONE WITH A SEND CHILD PLEASE GO HERE there amazing i promise you that you will not be dissapointed quality 10/10 prices 10/10 service 1000000/10 thankyou again guys all the best shane see you in six months time again”
Helpful Report
Posted 8 months ago
S
Verified Buyer
“Great service and quick delivery”
Helpful Report
Posted 8 months ago
J
Verified Buyer
“Lovely comfortable shoes and l would certainty order again from you.”
Helpful Report
Posted 8 months ago
Charles Clinkard is rated 4.8 based on 52,968 reviews
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