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Charles Clinkard Reviews

4.8 Rating 53,641 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
50,521
 Metrics Info
4.8
Based on 53,641 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough,
Eveline House, Cannon Park Way, Middlesbrough
North Yorkshire
TS1 5JU

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C
Verified Reviewer
“Recently we bought some zip-up boots in the Summertown shop and they are truly excellent. The young lady who served us was called Lauren. She was a fantastic help, very patient and attentive which made a big difference as my wife is disabled. Well done Clinkard - and special thanks to Lauren!”
Helpful Report
Posted 9 months ago
M
Verified Buyer
“I found these boots in the Northallerton store, unfortunately my size was not in stock. As I was travelling back down south the shop assitant gave me all the details I needed to order online quickly and easily. The boots are lovely, perfect fit, and very good quality.”
Helpful Report
Posted 9 months ago
J
Verified Buyer
“Lovely sandals very smart and comfortable. Good service from Charles clinkard very pleased”
Helpful Report
Posted 9 months ago
K
Verified Buyer
“fantastic servise”
Helpful Report
Posted 9 months ago
Y
Verified Buyer
“No one else had the product I wanted Delivered in just 3 days, excellent service. Will use this company again definitely.”
Helpful Report
Posted 9 months ago
A
Verified Buyer
“Expensive returns, cost £14.95 as value of shoes £200. I ordered because I know I could return to the Sheffield Meadowhall store, however I arrived to find it has closed down. Will never buy again on line. Nearest store Leeds, not an option. You’ve lost a good customer.”
Helpful Report
Posted 9 months ago
Thank you for taking the time to leave your review. I'm sorry to hear that you would choose not to shop with us again. For future reference, we offer a Royal Mail tracked returns label for £3.20, this can be purchased via the refunds/exchanges section of our website. We would be disappointed to lose you as a customer, and I hope this information may encourage you to reconsider. Best wishes Rosie | Customer Services
Posted 9 months ago
N
Verified Reviewer
“We originally ordered on line but the courier failed to deliver on time . We contacted Charles Clinkard customer services who took charge and arranged for us to collect our order from the York branch as we were visiting for the weekend . We were looked after by two amazing members of staff Serena and Sue . They were helpful and so lovely to deal with and so much so we bought an extra pair of Boots . We Would 100% recommend this company and branch and the staff who looked after us and would not hesitate to use them again. Thank you so much . Amazing customer service and satisfaction”
Helpful Report
Posted 9 months ago
M
Verified Buyer
“Visited the Shrewsbury shop saw the Bugatti shoes I wanted at a really good price, however not in my size. “No problem”, said the very helpful lady. She checked online, verified that the shoe was available told me that it could be delivered to shop or my home at no additional cost. Shoes arrived within the timescale promised- perfect fit.”
Helpful Report
Posted 9 months ago
C
Verified Buyer
“Great boots, so comfortable”
Helpful Report
Posted 9 months ago
A
Verified Buyer
“I'm very pleased with my choice of shoes. I always enjoy shopping with this company”
Helpful Report
Posted 9 months ago
A
Verified Buyer
“Shoes arrived and very pleased with them.”
Helpful Report
Posted 9 months ago
A
Verified Buyer
“Excellent service in the shop from a very knowledgeable assistant. I also ordered a pair of boots which arrived promptly and I was kept well informed while waiting for their arrival.”
Helpful Report
Posted 9 months ago
A
Verified Buyer
“Excellent customer service, very helpful and efficient with processing my order. I received it within 3 days. Will definitely be ordering from you again.”
Helpful Report
Posted 9 months ago
A
Verified Buyer
“Excellent service. I ordered a pair of boots. The process was straight forward and the boots arrived withion a couple of days.”
Helpful Report
Posted 9 months ago
J
Verified Buyer
“Ordered Rieker boots, great product, delivered fuss free, good price, communication and updates on order. Thank you 🙏”
Helpful Report
Posted 9 months ago
D
Verified Buyer
“Very helpful staff. Item I liked not in shop in my size. Ordered while there and delivery was within 3 days. Most impressive service.”
Helpful Report
Posted 9 months ago
E
Verified Buyer
“An excellent choice for me! These trainers are extremely comfortable, of very good quality leather and elegant despite to be sport shoes. The delivery was quick. I have bought a few times from this company and I never been disappointed. Highly recommended!”
Helpful Report
Posted 9 months ago
M
Verified Buyer
“Good quality, very comfy!”
Helpful Report
Posted 9 months ago
A
Verified Buyer
“My favourite summer slippers - love the pompom!”
Helpful Report
Posted 9 months ago
J
Verified Buyer
“Recently purchased my Regarde le ciel ankle boots good quality very soft leather and comfortable.”
Helpful Report
Posted 9 months ago
Charles Clinkard is rated 4.8 based on 53,641 reviews
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