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Charles Clinkard Reviews

4.8 Rating 52,433 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
48,949
 Metrics Info
4.8
Based on 52,433 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

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S
Verified Buyer
“Good product and the size I wanted. Disappointed the box was heavily damaged and the shoes were not protected in a “shoe box”.”
Helpful Report
Posted 10 months ago
Thank you for your review. I am sorry to hear of your disappointment. The box is there to protect the shoes in transit and on occasion they can be damaged. We do hope that the shoes were undamaged and hope that you will contact us so that we can help if they were. You can call us on 0345 241 7742 or email sales@clinkard.co.uk. Kind regards, Janice - customer service
Posted 10 months ago
J
Verified Buyer
“Great website, with a lovely selection of shoes. Unfortunately, they need a bigger selection of wide fit shoes, but in particular with a wide toe box, as too many are too snug in the toe area.”
Helpful Report
Posted 10 months ago
C
Verified Buyer
“Ordered fine , delivered to the wrong address. I had to run round like a mad woman trying to to find where the were. It was discovered by a postman the number 14 instead of 40 I was furious and the running about I had to do.”
Helpful Report
Posted 10 months ago
Thank you for leaving your review. I am sorry to hear that you have had trouble with the delivery of this order. Understandably, it is frustrating when your order is not delivered smoothly to your door as expected. I am glad to hear that you received the parcel in the end and hopefully you are happy with your purchase. However, if you do experience similar issues with delivery on any future orders you may place, our Customer Service team will be happy to assist. Kind Regards, Sophie - Customer Services
Posted 9 months ago
M
Verified Buyer
“I wear a size 3.5 and always have problems finding shoes to fit. My sandles fit perfectly and looks pretty good as well. Very Happy 👍”
Helpful Report
Posted 10 months ago
M
Verified Buyer
“I have been aware of the brand but this is my first online purchase.”
Helpful Report
Posted 10 months ago
L
Verified Buyer
“Very pleased with my order, quick delivery”
Helpful Report
Posted 10 months ago
C
Verified Buyer
“My shoes were delivered the day before the due date. The deliverer obviously let me know when they were being delivered so I was able to be in to receive them.”
Helpful Report
Posted 10 months ago
J
Verified Buyer
“Excellent Prompt service throughout. Even a refund after a mistake was dealt with Immediately”
Helpful Report
Posted 10 months ago
A
Verified Buyer
“Good quality sandals. Excellent service from the staff in the store at meadowhall.”
Helpful Report
Posted 10 months ago
N
Verified Buyer
“Item was delivered quickly. However, considering the price of the item I was surpised it has no labels and was just put into the dust bag that came with the bag and put into a plastic postage bag. No protection or proper packaging, I have never had a bag delivered where the shop has used the dust bag for delivery.”
Helpful Report
Posted 10 months ago
Thank you for your review. I am sorry to hear that you received your bag without it being put into a box for protection during delivery. This has been an oversight in our dispatch area and I will let them know of your disappointment. We do hope that it does not spoil your enjoyment of the bag. Kind regards, Janice - customer services
Posted 10 months ago
J
Verified Buyer
“The ordering and delivery of the shoes was most efficient. Sadly I had to return them as I need a wider style.”
Helpful Report
Posted 10 months ago
I
Verified Buyer
“Beautiful little bag. I was looking for something small but still able to fit my phone, money and lipstick. This was perfect although I’m now tempted to buy the larger size also.”
Helpful Report
Posted 10 months ago
A
Verified Buyer
“Great service as always”
Helpful Report
Posted 10 months ago
A
Verified Buyer
“Purchased smashing pair of sandals from Charles Clinkard.”
Helpful Report
Posted 10 months ago
A
Verified Buyer
“Shopping for shoes online is always so straightforward as the website is easy to navigate. Is almost as easy as going into my local store!”
Helpful Report
Posted 10 months ago
A
Verified Buyer
“A very good service, arrived promptly no issues.”
Helpful Report
Posted 10 months ago
S
Verified Buyer
“Excellent fast service and left shoes in my safe place”
Helpful Report
Posted 10 months ago
J
Verified Buyer
“Lovely shoes, well packaged and not damaged in post. Delivered quickly. Would purchase through the shop again.”
Helpful Report
Posted 10 months ago
T
Verified Buyer
“The shoes were beautiful just not wide enough for me gutted”
Helpful Report
Posted 10 months ago
C
Verified Buyer
“Lanzarote sandals have been a favourite for many years.”
Helpful Report
Posted 10 months ago
Charles Clinkard is rated 4.8 based on 52,433 reviews
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