Login
Start Free Trial Are you a business? Click Here

Charles Clinkard Reviews

4.8 Rating 53,318 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
50,086
 Metrics Info
4.8
Based on 53,318 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough,
Eveline House, Cannon Park Way, Middlesbrough
North Yorkshire
TS1 5JU

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
A
Verified Buyer
“Lovely Lotus ankle Boots made of faux suede which I have been hunting for for ages and they were in a colour I did not particularly want but could have managed with. I have an exact pair in navy bought year ago which are a perfect fit now probably from years of use. It is a shame these did not fit on top - but so easy and speedy to return via Post Office as I had a pre arranged label to use. I would have liked the Royal Mail return from home option but not sure if they do it. But always happy with Charles Clinkard. I just wish shoemakers and ankle boot makers in this case, would do more larger sizes for women. I am a size 8 and as I get older my shoes need more room at the top of the foot. If I had kept these they would have caused pain. A no no.”
Helpful Report
Posted 3 months ago
C
Verified Buyer
“Lovely trainers , didn't have my size in store , so assistant ordered them on line for home delivery. They came a few days later .”
Helpful Report
Posted 3 months ago
A
Verified Buyer
“Quick delivery but unfortunately the shoes were not right for me, so an easy return at one of your shops.”
Helpful Report
Posted 3 months ago
A
Verified Buyer
“shoes are greaat - delivery was fast”
Helpful Report
Posted 3 months ago
V
Verified Buyer
“Great service both online and in the shop , always shop at Charles Clinkard”
Helpful Report
Posted 3 months ago
L
Verified Buyer
“Have been a customer of yours for many years and always buy my shoes from you mostly in the wetherby store. All the staff are really friendly and helpful. And your exchange policy is brilliant! You have a good selection of styles and makes.”
Helpful Report
Posted 3 months ago
D
Verified Buyer
“Excellent online service. Shoes despatched. Quickly. Packaging very good indeed. I had a query regarding the trainers I wished to purchase and Customer Service were excellent. So helpful with the information I requested.”
Helpful Report
Posted 3 months ago
L
Verified Buyer
“Excellent service in the shop in Newcastle. Unfortunately the shop did not have the correct size but it was posted at no extra charge and arrived 2 days later. Thank you”
Helpful Report
Posted 3 months ago
C
Verified Buyer
“Lovely trainers. Emailed to let me know when dispatched and arrival date”
Helpful Report
Posted 3 months ago
A
Verified Buyer
“Always the first port of call when buying new footwear. Great range to choose from. Vary as to whether I buy in store or online. Comfortable with either. Staff in store are helpful and treat customers well, in my experience. Delighted with my latest purchase of moccasins in a lovely soft material and a delightful emerald green.”
Charles Clinkard 5 star review on 6th April 2026
Helpful Report
Posted 3 months ago
O
Verified Buyer
“Always Excellent!”
Helpful Report
Posted 3 months ago
T
Verified Buyer
“Very glad Charles Clinkard sell a wide selection of footwear that is good quality and suitable for a wide foot. I recently ordered online and the shoes are very comfortable and good value. The only negative I have is that Royal Mail was used as a carrier and they did not deliver on the day that was indicated.”
Helpful Report
Posted 3 months ago
K
Verified Buyer
“Ordered online with next day delivery. Very easy and pleased with the shoes.”
Helpful Report
Posted 3 months ago
J
Verified Buyer
“I went into the Buckingham shop. I ordered two pairs of shoes and they arrived in a couple of days. I was kept up to date by the store and then they were very helpful when I went into to pick them up. Great and friendly service. Much better than shopping on line.”
Helpful Report
Posted 3 months ago
A
Verified Buyer
“Very pleased with my purchase”
Helpful Report
Posted 3 months ago
G
Verified Buyer
“Excellent prompt service”
Helpful Report
Posted 3 months ago
A
Verified Buyer
“Great ankle boots and efficient service and delivery.”
Helpful Report
Posted 3 months ago
A
Verified Buyer
“Prompt delivery, delighted with the bag.”
Helpful Report
Posted 3 months ago
E Mobil
Unverified Reviewer
“I needed some comfy trainers for a weekend of walking in Rome as I suffered with Achilles Tendinitis. I called in to my local store in Ilkley and the manager was fantastic, she recommended a few to try and I settled on Fitflop RTG. They are so comfy and I walked 60k steps in them. I’m a new fan of Fitflop.”
Helpful Report
Posted 3 months ago
H
Verified Buyer
“This is my second one as I have already the brown colour. For some reason leather is so firm, very different from the brown one I had despite both same material”
Helpful Report
Posted 3 months ago
Thank you for your review. There may sometimes be discrepancies in fitting between colours, even if they are made using similar materials. This is often due to slight differences in the manufacturing process. However, I appreciate that this is frustrating when the difference is noticeable and causing discomfort, so I apologise for any confusion caused by this. Kind Regards, Sophie - Customer Services
Posted 3 months ago
Charles Clinkard is rated 4.8 based on 53,318 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request