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Charles Clinkard Reviews

4.8 Rating 53,840 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
50,780
 Metrics Info
4.8
Based on 53,840 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough,
Eveline House, Cannon Park Way, Middlesbrough
North Yorkshire
TS1 5JU

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D & Laura
Verified Reviewer
“Charles Clinkard is our go to shop when looking for footwear. Always have a wide choice of the brands we like but the definitely factor for us is the service provided. Our local shop is Milton Keynes and would like to strongly recommend Carolyn for the best service we receive anywhere. Always friendly and helpful, she has a good knowledge and is never pushy but we often end up buying something. A pleasure to deal with and always glad to see her on our visits.”
Helpful Report
Posted 1 year ago
S
Verified Buyer
“Excellent friendly & helpful service from the Central MK team”
Helpful Report
Posted 1 year ago
M
Verified Buyer
“The shoes arrived promptly and well packaged. The shoes were as described and very comfortable.”
Helpful Report
Posted 1 year ago
J
Verified Buyer
“excellent”
Helpful Report
Posted 1 year ago
L
Verified Buyer
“When purchasing footwear I always prefer a shop visit for browsing the extensive range, trying on and friendly customer service. However on this occasion the sandals I liked were not available so I ordered them online. It was easy to order online using the website. The Gabor sandals arrived quickly, are good quality and fit perfectly.”
Helpful Report
Posted 1 year ago
K
Verified Buyer
“Excellent service and staff are lovely and helpful.”
Helpful Report
Posted 1 year ago
C
Verified Buyer
“Excellent service by staff at the Meadowhall shop, such a shame the shop is closing down.”
Helpful Report
Posted 1 year ago
S
Verified Buyer
“Good product and the size I wanted. Disappointed the box was heavily damaged and the shoes were not protected in a “shoe box”.”
Helpful Report
Posted 1 year ago
Thank you for your review. I am sorry to hear of your disappointment. The box is there to protect the shoes in transit and on occasion they can be damaged. We do hope that the shoes were undamaged and hope that you will contact us so that we can help if they were. You can call us on 0345 241 7742 or email sales@clinkard.co.uk. Kind regards, Janice - customer service
Posted 1 year ago
J
Verified Buyer
“Great website, with a lovely selection of shoes. Unfortunately, they need a bigger selection of wide fit shoes, but in particular with a wide toe box, as too many are too snug in the toe area.”
Helpful Report
Posted 1 year ago
C
Verified Buyer
“Ordered fine , delivered to the wrong address. I had to run round like a mad woman trying to to find where the were. It was discovered by a postman the number 14 instead of 40 I was furious and the running about I had to do.”
Helpful Report
Posted 1 year ago
Thank you for leaving your review. I am sorry to hear that you have had trouble with the delivery of this order. Understandably, it is frustrating when your order is not delivered smoothly to your door as expected. I am glad to hear that you received the parcel in the end and hopefully you are happy with your purchase. However, if you do experience similar issues with delivery on any future orders you may place, our Customer Service team will be happy to assist. Kind Regards, Sophie - Customer Services
Posted 1 year ago
M
Verified Buyer
“I wear a size 3.5 and always have problems finding shoes to fit. My sandles fit perfectly and looks pretty good as well. Very Happy 👍”
Helpful Report
Posted 1 year ago
M
Verified Buyer
“I have been aware of the brand but this is my first online purchase.”
Helpful Report
Posted 1 year ago
L
Verified Buyer
“Very pleased with my order, quick delivery”
Helpful Report
Posted 1 year ago
C
Verified Buyer
“My shoes were delivered the day before the due date. The deliverer obviously let me know when they were being delivered so I was able to be in to receive them.”
Helpful Report
Posted 1 year ago
J
Verified Buyer
“Excellent Prompt service throughout. Even a refund after a mistake was dealt with Immediately”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“Good quality sandals. Excellent service from the staff in the store at meadowhall.”
Helpful Report
Posted 1 year ago
N
Verified Buyer
“Item was delivered quickly. However, considering the price of the item I was surpised it has no labels and was just put into the dust bag that came with the bag and put into a plastic postage bag. No protection or proper packaging, I have never had a bag delivered where the shop has used the dust bag for delivery.”
Helpful Report
Posted 1 year ago
Thank you for your review. I am sorry to hear that you received your bag without it being put into a box for protection during delivery. This has been an oversight in our dispatch area and I will let them know of your disappointment. We do hope that it does not spoil your enjoyment of the bag. Kind regards, Janice - customer services
Posted 1 year ago
J
Verified Buyer
“The ordering and delivery of the shoes was most efficient. Sadly I had to return them as I need a wider style.”
Helpful Report
Posted 1 year ago
I
Verified Buyer
“Beautiful little bag. I was looking for something small but still able to fit my phone, money and lipstick. This was perfect although I’m now tempted to buy the larger size also.”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“Great service as always”
Helpful Report
Posted 1 year ago
Charles Clinkard is rated 4.8 based on 53,840 reviews
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