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Charles Clinkard Reviews

4.8 Rating 53,292 Reviews
96 %
of reviewers recommend Charles Clinkard
4.8
Based on 53,292 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough,
Eveline House, Cannon Park Way, Middlesbrough
North Yorkshire
TS1 5JU

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Recommended
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Posted 1 month ago
Excellent customer service as well as good quality shoes. Customer Service team are amazing too.
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Posted 1 month ago
Customer service by Molly in Witney branch was excellent. Very helpful and knowledgeable. Thank you Molly.
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Posted 2 months ago
The service i received in Clinkcard Goulds Dorchester was amazing so helpful and patient helped me choose the right sandals was served by Tom and a lady with glasses and brown hair with highlights so nice and complmentary thank you will definately return again
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Posted 2 months ago
Excellent customer service and a great selection of shoes. My order arrived promptly and was a perfect fit and match for my outfit.
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Posted 2 months ago
The service I received from Clinkard in Ilkley was the best. I ordered a pair of shoes to be sent to my home which happened within a few days as promised.
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Posted 2 months ago
Good fit and good quality, hopefully they will last
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Posted 2 months ago
I could not believe how quick and efficient your service was. I ordered shoes for my husband on Friday and they were delivered by lunchtime on Tuesday. All the staff were helpful and caring. Well done to you all.
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Posted 2 months ago
The shoes I liked were only in black so the young lady in the shop where I purchased them, who was very helpful ordered the shoe in brown to be sent to my home address. I received the shoes but one of them has two scratches on the front. I will return them but this could have been avoided if they had been looked at prior to sending out.
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Posted 2 months ago
Thank you for taking the time to leave your review. I'm pleased our store was able to order the colour you wanted, but it's disappointing to hear the quality wasn't up to scratch when you received them. If you'd like to contact Customer Services with some images of the issue, we can happily look into this further for you. Our email address is help@clinkard.co.uk. Please accept our apologies for any inconvenience this has caused. Best wishes Rosie | Customer Services
Posted 1 month ago
Excellent customer service when I returned a pair of shoes, no problem with the shoes they just were not right for me. I tracked delivery of my return and on the same day received an email confirming that it had been received and that my refund had been issued.
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Posted 2 months ago
Excellent service.
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Posted 2 months ago
My wife is very pleased with the shoes. They fit perfectly and the metallic finish looks really good. Roger Tant
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Posted 2 months ago
Nice shoes that most shops don't have that will fit me never had as much choice make me feel dressed up. When I go somewhere special. + comfy.
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Posted 2 months ago
Charles Clinkard has a good choice of brands
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Posted 2 months ago
Easy to order and prompt delivery 10/10
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Posted 2 months ago
Arrived quickly and I love my trainers
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Posted 2 months ago
Excellent service am never disappointed always shop for shoes for myself and my husband at Charles Clinkard
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Posted 2 months ago
Extremely pleased with my product. Had to contact customer services on a couple of occasions and both times the lady was very helpful and answered my queries quickly and professionally.
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Posted 2 months ago
Friendly, helpful staff
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Posted 2 months ago
Thank you Charles Clinkard for providing stylish and quality shoes for my oddly shaped feet not helped by bunions inherited from my mother! I always find the right thing in your shops. Had the joy to be served by Gemma in your Cheltenham store on a busy Jazz Festival Bank Holiday weekend. She was running back and forth with copious pairs, until I found the right two and ordered a third. Top marks to Gemma! When will you open a branch in South West London!!! Your loyal customer Kate xx
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Posted 2 months ago
Charles Clinkard is rated 4.8 based on 53,292 reviews