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Charles Clinkard Reviews

4.8 Rating 53,727 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
50,625
 Metrics Info
4.8
Based on 53,727 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough,
Eveline House, Cannon Park Way, Middlesbrough
North Yorkshire
TS1 5JU

Write Your review

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A Coburn
Unverified Reviewer
“I placed a late order for the GEOX studded sandal and was completely amazed that it arrived the next day in time for my holiday. The sandal is absolutely gorgeous and so comfortable. Thanks you so much for the fantastic service.”
Helpful Report
Posted 2 months ago
E
Verified Buyer
“Very happy”
Helpful Report
Posted 2 months ago
A
Verified Buyer
“Good selection of quality shoes. Speedy delivery using trusted dpd”
Helpful Report
Posted 2 months ago
A
Verified Buyer
“Love their Grecian Men’s Leather slippers. Classy & comfortable.”
Helpful Report
Posted 2 months ago
K
Verified Buyer
“Having been let down by a very well known shoe shop who failed to deliver my trainers which were ordered on 24th June 2026 still no refund 11th July. I found the exact same pair £5 cheaper with Charles Clinkard. Ordered them standard delivery on a Thursday they were delivered the following Saturday. I'm delighted guess who'll be getting my next order?”
Helpful Report
Posted 2 months ago
J
Verified Buyer
“Quality shoes with a good selection. Very helpful and friendly staff in the Milton Keynes branch.”
Helpful Report
Posted 2 months ago
A
Verified Buyer
“The standard of footwear is good . Was easy to order and delivered on time . Communication was good from order to delivery”
Helpful Report
Posted 2 months ago
M
Verified Buyer
“I love dealing with Charles Clinkard. I love the huge selection of shoes, boots, sandals and trainers they offer, most of them top makes, at good prices. One of the pairs of sandals I had ordered was not suitable and I had absolutely no bother returning them and the refund was in my account within 48 hours. Fabulous company to deal with and I'll definitely be ordering from them again.”
Helpful Report
Posted 2 months ago
S
Verified Buyer
“Unfortunately I had to return the sandals, very uncomfortable, I am gutted, as they were a perfect match with a couple of outfits I had recently purchased”
Helpful Report
Posted 2 months ago
Thank you for taking the time to write a review. I am sorry to hear the sandals were not suitable for you, especially as they were the right colour to complete your outfits. Please be assured, a full refund has been processed to your original payment card. Hopefully you can find a more comfortable alternative but if you need any assistance, our Customer Service Team is happy to help. Kind regards, Hannah, Customer Services
Posted 1 month ago
A
Verified Buyer
“I was kept up to date regarding the process of my purchase. I ordered them on the 1/7 and I received them on the 4/7.”
Helpful Report
Posted 2 months ago
J
Verified Buyer
“Nice white sandals not too high though not really that comfortable for all day wear at a wedding that I was hoping for”
Helpful Report
Posted 2 months ago
K
Verified Buyer
“Ordered on line for my granddaughter, but mis matched shoes arrived, ordered for holiday so very disappointed that sent out in an obvious poor quality. Money refund at branch , no problem but delivery not able to be refunded, shame.”
Helpful Report
Posted 2 months ago
Thank you for leaving your review. Please accept my sincere apologies you received odd shoes. I understand the disappointment, especially as they were intended for a holiday. I am glad our store were able to assist with your initial return and as this was our error, I am happy to refund the postage cost. This has been refunded to your original payment method. I hope this helps but please know if you have any queries, our Customer Service Team is available 7 days a week and can be reached by phone, email and live chat service. Kind regards, Hannah, Customer Services
Posted 1 month ago
J
Verified Buyer
“Kept informed about delivery, also very prompt”
Helpful Report
Posted 2 months ago
M
Verified Buyer
“Excellent service. Shoes delivered to local store . I was then able to try shoes on in the store, keep one and make easy returns.”
Helpful Report
Posted 2 months ago
A
Verified Buyer
“I have always found Charles Clinkard totally reliable and easy to deal with. Shoes are excellent quality and well packaged and returns and refunds dealt with quickly.”
Helpful Report
Posted 2 months ago
B
Verified Buyer
“Very good service. Good quality merchandise.”
Helpful Report
Posted 2 months ago
C
Verified Buyer
“Charles Clinkard were excellent. They had a good selection of sandals. The Josef Seibel sandals I purchased were very comfortable - the best I have worn for comfort and fit. Delivery was fast and very efficient. Would use them again”
Helpful Report
Posted 2 months ago
A
Verified Buyer
“Excellent service. I'm really sorry to learn that the Keswick store has closed as that was my favourite place to try on shoes. Buying online just isn't the same as sizing is a gamble and posting back can be costly.”
Helpful Report
Posted 2 months ago
F
Verified Buyer
“No issues with order. Service was excellent and the sandals really comfortable - especially walking around London with this current heat (July 2026)! Absolutely love the colour.”
Helpful Report
Posted 2 months ago
R
Verified Buyer
“Despite my sandals being incorrectly described I found the returns process efficient and easy to use with an apology so well done.”
Helpful Report
Posted 2 months ago
Charles Clinkard is rated 4.8 based on 53,727 reviews
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