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Charles Clinkard Reviews

4.8 Rating 53,801 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
50,736
 Metrics Info
4.8
Based on 53,801 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough,
Eveline House, Cannon Park Way, Middlesbrough
North Yorkshire
TS1 5JU

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P
Verified Buyer
“I bought a pair of Ravel sandals online at Charles Clinkard - they were £37 compared to a large well-known retailer who were selling them for £75. Plus there was no delivery charge as I collected them from a local branch. They were in within two days - an added advantage re collecting them is that I could try them and if they were not suitable I could have returned them then with an instant refund. Cannot fault them at all.”
Helpful Report
Posted 1 year ago
G
Verified Buyer
“We were very pleased with the young lady that provided a fantastic service. This was the first pair of shoes for our grandchild, and your staff member took the time to measure, ensure mobility and comfort. Her politeness encouraged us to purchase a second pair on the same day. Please congratulate this member of staff Many thanks Mr and Mrs Jowers”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“Brilliant shopping experience”
Helpful Report
Posted 1 year ago
G
Verified Buyer
“The lady who served me was very helpful and courteous”
Helpful Report
Posted 1 year ago
Y
Verified Buyer
“Very comfortable shoes”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“Service was excellent !! Staff superb!! will b going back again soon !!”
Helpful Report
Posted 1 year ago
L
Verified Buyer
“I am trying to return them but am having trouble”
Helpful Report
Posted 1 year ago
Thank you for your review, I'm sorry to hear that you're having trouble with the return process. We want to make this as easy as possible for you, so please reach out to our customer service team for assistance. They'll be happy to help you resolve any issues you may be facing. You can contact us by email using sales@clinkard.co.uk or call us on 0345 241 7742. Kind regards, Janice - customer services
Posted 1 year ago
A
Verified Buyer
“Exactement le modèle comme décrit; livraison rapide. Je recommande.”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“Lovely sandals always comfortable”
Helpful Report
Posted 1 year ago
P
Verified Buyer
“Unfortunately my order arrived and the shoes were of very poor quality for Gabor. I returned them immediately stating my concerns on the form, but to date have not received a reply explaining the reason for them to be sub-standard.”
Helpful Report
Posted 1 year ago
Thank you for your review, I'm sorry to hear that the quality of the Gabor shoes did not meet your expectations. These style does have a softer feel and some are made of a high quality high tec material rather than leather due to the make up of the shoe. We apologise sincerely for your disappointment. We hope that you have a better experience in the future. Kind regards, Janice - customer services
Posted 1 year ago
J
Verified Buyer
“Prompt delivery”
Helpful Report
Posted 1 year ago
Mrs
Verified Buyer
“Excellent service. Nothing is too much.”
Helpful Report
Posted 1 year ago
A
Verified Reviewer
“I have always found staff at Charles Clinkard Nottingham very welcoming & helpful. Yesterday I needed extra help because for a painful sole issue. Yvette (the manager) & Liahna spent a long time helping to choose the correct style of shoes to help with the condition. Yvette seemed very knowledgeable about foot issues & was able to pinpoint the exact reason for my pain.”
Helpful Report
Posted 1 year ago
L
Verified Buyer
“Delightful shoes, perfect fit and delivered next day as requested.”
Helpful Report
Posted 1 year ago
J
Verified Buyer
“Seamless ordering on internet and collecting from local store. No problem on refund of 1 of 2 items ordered to choose from.”
Helpful Report
Posted 1 year ago
N
Verified Buyer
“Excellent quality at an affordable price,lightning fast delivery,highly recommended,thank you”
Helpful Report
Posted 1 year ago
K
Verified Buyer
“I ordered a handbag. It was easy to do. It was delivered quickly. Unfortunately it was too small for my needs. I contacted via email and received a quick reply as to how to return item. I eventually went into Leeds and returned it to the shop. No problems. Refunded straight away. I'd buy again.”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“Staff at Charles Clinkard (outlet at Cribbs Causeway, Bristol) were most helpful when I returned shoes for a larger size. Finding they had none in stock of the required size the very pleasant and efficient assitants in the shop immediately ordered me another pair which was delivered to my home two days later. Service much appreciated. Thank you”
Helpful Report
Posted 1 year ago
MRS
Verified Buyer
“Shoes arrived very quickly , excellent service , thank you.”
Helpful Report
Posted 1 year ago
K
Verified Buyer
“The shoes are beautiful, arrived quickly and safely. Thank you”
Helpful Report
Posted 1 year ago
Charles Clinkard is rated 4.8 based on 53,801 reviews
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