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Charles Clinkard Reviews

4.8 Rating 51,850 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
48,145
 Metrics Info
4.8
Based on 51,850 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

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A
Verified Buyer
“I ordered some boots from Charles Clinkards but unfortunately they were smaller than expected. The sizing was a bit misleading online. I ordered wha I thought was a 5.5 - 6. However, when they arrived they were a 38 which to me is a 5 and I would never order. I took them back to the store in newcastle and they were very helpful in doing a return for me.”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“Ordered boots via website excellent service boots arrived within 3-4 days”
Helpful Report
Posted 1 year ago
J
Verified Buyer
“Quality selection of shoes with an excellent online shop too. Regular sales for a better deal and prompt shipment.”
Helpful Report
Posted 1 year ago
E
Verified Buyer
“Speedy telephone response; lovely and very helpful person answering the phone who dealt with my request very quickly and graciously; very fast delivery. Big big + ... Hertha style still supplied.Many thanks indeed.”
Helpful Report
Posted 1 year ago
T
Verified Buyer
“Love my boots! true to size and very comfortable from day one. My second pair of Josef Seible boots, such lovely soft boots and really well made, well worth the money. Got in the sale from Clinkards so win win. Great service, thank you!”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“Excellent service, good communication, shoes arrived earlier than expected.”
Helpful Report
Posted 1 year ago
S
Verified Buyer
“I have ordered from Charles Clinkard before & always found them competitively priced . I like the styles & brands that they sell, & delivery is always prompt.”
Helpful Report
Posted 1 year ago
D
Verified Buyer
“Very quick, efficient service. Thank you 😊”
Helpful Report
Posted 1 year ago
J
Verified Buyer
“Great service. Arrived on time. Ecco shoes are SO worth the money 🌟”
Helpful Report
Posted 1 year ago
T
Verified Buyer
“Still waiting for my order”
Helpful Report
Posted 1 year ago
Thank you for leaving us a review. I am sorry to hear you have not yet received your order. Had you contacted our team directly, we would of course looked into straight away. Your tracking shows there was an attempted delivery but unfortunately you were not home so Royal Mail will re-attempt today. If for any reason this does not happen, please let us know and we are happy to investigate for you. Kind regards, Hannah, Customer Services
Posted 1 year ago
D
Verified Buyer
“Excellent service, very good price.”
Helpful Report
Posted 1 year ago
D
Verified Buyer
“prompt delivery.”
Helpful Report
Posted 1 year ago
C
Verified Buyer
“Good varity of shoes, Easy to use website, quick and efficient website”
Helpful Report
Posted 1 year ago
J
Verified Buyer
“Great website, fabulous choice and old fashioned customer service.”
Helpful Report
Posted 1 year ago
H
Verified Buyer
“Excellent service and love my purchase, thanks”
Helpful Report
Posted 1 year ago
G
Verified Buyer
“I ordered two pairs of boots and both are damaged I have to take both pairs back to the. Store”
Helpful Report
Posted 1 year ago
Thank you for taking the time to leave us a review. Please accept my apologies your order was not up to our usual standards. If you have not yet taken your order into store for a refund, please feel free to contact our Customer Service Team and we can assist with posting at no cost to yourself. We are available 7 days a week and can be contacted via email, phone or the chat feature on our website. Kind regards, Hannah, Customer Services
Posted 1 year ago
J
Verified Buyer
“The service was excellent, the parcel arrived very quickly, I was delighted with the shoes so I am a very satisfied customer. Thank you.”
Helpful Report
Posted 1 year ago
N
Verified Buyer
“Excellent”
Helpful Report
Posted 1 year ago
B
Verified Buyer
“Easy to deal with. Delivery as stated and regular information provided. Well done.”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“Excellent quality product and delivery”
Helpful Report
Posted 1 year ago
Charles Clinkard is rated 4.8 based on 51,850 reviews
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