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Charles Clinkard Reviews

4.8 Rating 52,669 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
49,201
 Metrics Info
4.8
Based on 52,669 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough,
Eveline House, Cannon Park Way, Middlesbrough
North Yorkshire
TS1 5JU

Write Your review

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A
Verified Buyer
“Great service, great quality merch”
Helpful Report
Posted 1 year ago
M
Verified Buyer
“Order arrived quickly and very nicely packaged. The trainers are as described and very comfortable to wear”
Helpful Report
Posted 1 year ago
D
Verified Buyer
“Excellent first class service. Order arrived quickly and shoes exactly what I wanted”
Helpful Report
Posted 1 year ago
M
Verified Buyer
“Used CC for many years. Sell good quality shoes and no rush to return unsuitable shoes (does not happen very often)”
Helpful Report
Posted 1 year ago
J
Verified Buyer
“Unbelievable that someone thought they could send out one new shoe and one ex display, bleached off its original colour and very obviously not a matching pair!”
Charles Clinkard 1 star review on 4th April 2025
Helpful Report
Posted 1 year ago
Thank you for your review and also for taking my telephone call. I have emailed you as promised and please be assured that our dispatch team will be made aware of this and asked to be more careful to avoid disappointment to others. You are right that this is not acceptable and we apologise sincerely for your inconvenience. We will refund in full upon their return as requested. Kind regards, Janice
Posted 1 year ago
S
Verified Buyer
“Fantastic service, great price, a pleasure to deal with this company”
Helpful Report
Posted 1 year ago
A
Unverified Reviewer
“Sue, the assistant at Keswick store, went above and beyond on helping me to find the shoes that were exactly what I wanted.”
Helpful Report
Posted 1 year ago
MR
Verified Buyer
“Shoes are a little tight, maybe they will give. Not comfy wide fitting as expected Will try size 13 next time.”
Helpful Report
Posted 1 year ago
Thank you for your review. I am sorry to hear that the shoes you ordered were not right for you. We do hope that you find something that is a better fitting for your requirements. Kind regards, Janice - customer services
Posted 1 year ago
D
Verified Buyer
“The purchase and delivery process was easy and straightforward. The only negative was that the packaging around my boots arrived severely damaged...had to throw what was left of the box away. Shame as I find the shoebox useful to keep. Fortunately, the boots weren't damaged. Pleased with the boots and handbag.”
Helpful Report
Posted 1 year ago
G
Verified Buyer
“Received shoes very quickly and very pleased with the order.”
Helpful Report
Posted 1 year ago
B
Verified Buyer
“A great find on the internet. Brilliant selection of quality shoes etc delivered to your door.”
Helpful Report
Posted 1 year ago
M
Verified Buyer
“Staff very friendly and efficient very good service and didn't have to wait long for my sandals very happy”
Helpful Report
Posted 1 year ago
D
Verified Buyer
“I have shopped at Clinkard shops for over 50 years and am always pleased with my purchases.”
Helpful Report
Posted 1 year ago
G
Verified Buyer
“The order was very quick and ifficiant.Many thanks.”
Helpful Report
Posted 1 year ago
H
Verified Buyer
“I bought 4 pairs of ankle boots. Arrived in good time, well packed and in excellent condition. They fit perfectly and are exactly what I was looking for. Put on the blue pair, went for a 2 mile walk, no chafing or sore spots. No need to break them in, just put on and go. I will definitely be a returning customer.”
Helpful Report
Posted 1 year ago
H
Verified Buyer
“Amazing service . I ordered two pairs of shoes , one didn't fit so I returned to the local shop in Ilkley . They accepted the return and re-ordered a larger size . The new pair arrived within 2 working days by DPD .In the past I have also phoned customer service . The call was answered by a real person, without having to press buttons to connect to the right department , who was able to deal with my query in an efficient friendly manner . Just like customer service used to be . I only buy from Charles Clinkard now because good reliable service means everything . Thank you”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“excellent service”
Helpful Report
Posted 1 year ago
C
Verified Buyer
“Great customer service when calling them and very quick delivery, overall very very happy”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“Order arrived in two days.”
Helpful Report
Posted 1 year ago
Mr
Verified Buyer
“Very efficient and friendly service”
Helpful Report
Posted 1 year ago
Charles Clinkard is rated 4.8 based on 52,669 reviews
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