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Charles Clinkard Reviews

4.8 Rating 51,855 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
48,151
 Metrics Info
4.8
Based on 51,855 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

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A
Verified Buyer
“The boots arrived very quickly, however I ordered black and a pair of tan boots arrived! I had to drive 10 miles to return rather than pay to send them back.”
Helpful Report
Posted 1 year ago
Thank you for taking the time to leave us a review. Please accept my apologies for the error with your order. This is an item that is dispatched directly from the supplier so please be assured we are looking into this further. Had you contacted our Customer Service Team, we of course would have assisted in returning the item at no cost to yourself. But I am glad to see our Stratford branch were able to assist in your return and hope you were happy with their service. Kind regards, Hannah, Customer Services
Posted 1 year ago
S
Verified Buyer
“Very good quality shoes, and great service.”
Helpful Report
Posted 1 year ago
D
Verified Buyer
“Purchased new shoes for my son bugatti Sept 2024 unfortunately the leather started Lifting after a month and two months later the soles came apart from the uppers. Went to the shop in Chichester and was told it was water damage ,but I dint pay 80.00 fir a pair of shoes to fall apart in three months. The assistant at the time did replace the shoes although they didn't have any in store at the time, was sorted out very quickly And I was satisfied when I left.”
Helpful Report
Posted 1 year ago
C
Verified Buyer
“The slippers I ordered were just what my wife needed. She was very pleased with them”
Helpful Report
Posted 1 year ago
S
Verified Buyer
“Ordered and delivered very promptly The shoes were exactly as the photos and of real quality Thank you”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“Ordered a pair of shoes over the Christmas period - delivered extremely fast. I’d chosen the wrong shoes- posted them back - refunded as soon as they received them!! Impressive service.And fabulous Gabor shoes”
Helpful Report
Posted 1 year ago
S
Verified Buyer
“Fast delivery and shoes are so comfy I don’t want to take them off. I always buy from Clinkards excellent products and service.”
Helpful Report
Posted 1 year ago
J
Verified Buyer
“My original order of two pair of school shoes, one size was delivered correctly and the other pair unbelievably two sizes bigger than I ordered. After a telephone call to customer service the correct size I ordered was delivered. First delivered by post second by courier.”
Helpful Report
Posted 1 year ago
C
Verified Buyer
“I needed a replacement pair of Gabor Rolling Soft trainers, which are so comfortable. Clinkard let me know when they came in in the colour ai wanted so I ordered and received within a few days at the specified time.”
Helpful Report
Posted 1 year ago
L
Verified Buyer
“Love these smart pumps just what I needed to complete a Christmas outfit. Good fit and good very good value with the discount. Arrived on time, well packaged. Would recommend.”
Helpful Report
Posted 1 year ago
D
Verified Buyer
“Easy to order, good order status communication and delivered on time.”
Helpful Report
Posted 1 year ago
T
Verified Buyer
“Very lovely shop, when I rang the lady was very kind and helpful”
Helpful Report
Posted 1 year ago
J
Verified Buyer
“Quick delivery,very pleased with my Ravel boots”
Helpful Report
Posted 1 year ago
L
Verified Buyer
“Lovely / patient members of staff - nothing was too much trouble.”
Helpful Report
Posted 1 year ago
N
Verified Buyer
“Excellent service very nice shoes that I originally viewed in my local store but saw a tiny bleminsh on the toe of one shoe, as no others were available deiced to purche on line. Upon arrival checked and all was well, very happy.”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“Received slippers ordered for my husband for Christmas which he was very pleased with & finds very comfortable. The down side was the very old looking battered & torn box they arrived in which to give as a present was very disappointing.”
Helpful Report
Posted 1 year ago
T
Verified Buyer
“Excellent service, fantastic product”
Helpful Report
Posted 1 year ago
L
Verified Buyer
“Items arrived as expected and didn’t take too long considering it was over Christmas. Boots fine but boxes were battered and broken. Didn’t matter to me but if you were gifting you’d need a new box.”
Helpful Report
Posted 1 year ago
J
Verified Buyer
“Very good service order arrived promptly no issues at all. Will order again at some point”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“Excellent 👍”
Helpful Report
Posted 1 year ago
Charles Clinkard is rated 4.8 based on 51,855 reviews
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