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Charles Clinkard Reviews

4.8 Rating 53,741 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
50,641
 Metrics Info
4.8
Based on 53,741 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough,
Eveline House, Cannon Park Way, Middlesbrough
North Yorkshire
TS1 5JU

Write Your review

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V
Verified Buyer
“My shoes were great and very comfortable.”
Helpful Report
Posted 2 months ago
A
Verified Buyer
“As a first time user of this site I was impressed with the customer service, ease of use and quick delivery. I was really pleased with the crossbody bag I ordered.”
Helpful Report
Posted 2 months ago
C
Verified Buyer
“I'm pleased with my order but the packaging left a lot to be desired. The boxes were quite squashed although the shoes weren't damaged.”
Helpful Report
Posted 2 months ago
Thank you for your review. I am very sorry to see that your order arrived in this condition. While the box is intended to protect the shoes during transport, I understand that it is disappointing to receive your order in this condition. We will make a note of this so we can ensure that all packaging is secure and stable before dispatch to help prevent this issue from occurring in the future. I can see you have contacted our Customer Service team regarding this, and I hope we were able to provide a positive experience while resolving your query. Kind Regards, Sophie - Customer Services
Posted 2 months ago
M
Verified Buyer
“Good delivery time and an excellent product.”
Helpful Report
Posted 2 months ago
S
Verified Buyer
“I was really impressed that using the 'chat' function on the website, I learned the style of slip on slipper I had purchased on three ocassions, the dates of the purchase, and the size - amazing. I then contacted the shop to place the order and my purchase arrived the following day using Royal Mail. I was also amazed that the price had been consistent over may years. One happy customer.”
Helpful Report
Posted 2 months ago
A
Verified Buyer
“Friendly, efficient service from an obviously well-trained assistant - someone in the right job.”
Helpful Report
Posted 2 months ago
J
Verified Buyer
“Found just what I was looking for. Prompt delivery. I was reassured that I could return if not suitable but pleased to say a perfect fit.”
Helpful Report
Posted 2 months ago
A
Verified Buyer
“Very good choice of brands and types of footwear.”
Helpful Report
Posted 2 months ago
S
Verified Buyer
“Nice website, easy to use & my shoes are lovely & arrived quicker than expected. Thank you”
Helpful Report
Posted 2 months ago
H
Verified Buyer
“Great choice and one of the few places that stocks half sizes”
Helpful Report
Posted 2 months ago
A
Verified Buyer
“Very good service”
Helpful Report
Posted 2 months ago
A
Verified Buyer
“Pleased with shoes and very quick delivery. Would recommrnf.”
Helpful Report
Posted 2 months ago
L C
Verified Reviewer
“We visited Chichester today and we served patiently and very helpfully by Mollie. She was so good and although my husband was an age in trying and choosing she was so good in getting sizes and checking availability. In the end he bought 4 pairs!!! We were both pleased and our dogs enjoyed the aircon! What an asset to the store she is and getting items delivered I know will be trouble free as it always seems to be prompt and trouble free! 10/10 recommend!”
Helpful Report
Posted 2 months ago
A
Verified Buyer
“Very good leather slippers.”
Helpful Report
Posted 2 months ago
I
Verified Buyer
“Visited the Newbury branch to buy a pair of Mens Barbour Farsley boots. They were not available instore but the assistant ordered them online from Barbour for me. Helpful service,and boots were delivered promptly within 5 days. Thanks for the good service.”
Helpful Report
Posted 2 months ago
D
Verified Buyer
“Quick delivery! Lovely shoes - I've had them before, Thank you!”
Helpful Report
Posted 2 months ago
H
Verified Buyer
“Always excellent communication and a very speedy delivery.”
Helpful Report
Posted 2 months ago
L
Verified Buyer
“Pleasant and helpful staff. Glad I remembered you were in Kirkcaldy.”
Helpful Report
Posted 2 months ago
H
Verified Reviewer
“I purchased a pair of trainers in Goulds Dorchester served by Liz today and the service was excellent nothing was any trouble and happy to bring several styles for me to try . Asset to the store”
Helpful Report
Posted 2 months ago
T
Verified Buyer
“Ive had lots of Gabor sandals and other nakes from Clinkards and never been disappointed. But I will be returning these sandals. Firstly, they make a very loud noise when you walk ( in 1 shoe) . And for the 10 mins I had them on before I had to send my husband back to rhe hotel room to bring an alternative pair ( as I could bare the noise!) I had black dye marks around my feet! Gutted as id brought outfits on holiday that needed a black sandal and these were my only pair!”
Helpful Report
Posted 2 months ago
Thank you for your review. I am very sorry to hear about the problem you are experiencing with your recent purchase. While noise can sometimes occur while the shoes are being worn in, it is understandably concerning to have this happen on your first wear alongside the staining. I can see you have contacted us via email and my colleague has provided assistance with a return today. We look forward to receiving this so we can assist further, and look into the issue to hopefully prevent this from occurring again. Kind Regards, Sophie - Customer Services
Posted 2 months ago
Charles Clinkard is rated 4.8 based on 53,741 reviews
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