Charles Clinkard Reviews

Name: Charles Clinkard
Address: Eveline House, Cannon Park Way, Middlesbrough, Middlesbrough
Rating: 4.76

4.8 Rating 51,656 Reviews

96 %

of reviewers recommend Charles Clinkard

4.8

Based on 51,656 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

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Charles Clinkard 5 star review on 13th January 2026

307

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful service from a member of your staff (Elaine) I think”

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Posted 2 months ago

“Excellent. Item arrives with 2 days of ordering. Will be ordering again. Highly recommend”

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Posted 2 months ago

“Superb company. Have purchased several times (also in store). Delivery is excellent. I am delighted with my purchase.”

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Posted 2 months ago

“Shoes are a comfortable fit plenty wide enough in fact probably just a little too wide I think that I am going to put a very thin insert in them. Quality appears very good”

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Posted 2 months ago

“Great company very easy to deal with”

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Posted 2 months ago

“Amazing service. So helpful.”

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Posted 2 months ago

“As a great fan of Gabor for many years I was delighted to receive my Gabor order. However it has never been the case before but the right shoe is very loose at the heel. thus my 4 stars.”

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Posted 2 months ago

“The only company I would buy shoes from. Just wish the Middlesbrough store was still open.”

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Posted 2 months ago

“Prompt delivery, well packed, good condition, pleased with the shoes purchased.”

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Posted 2 months ago

“Very pleased with my boots, and impressed with the very quick delivery. I would be happy to purchase from you again.”

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Posted 2 months ago

“I am only giving 3 stars because my boots were left at the wrong house in their porch. They were away on holiday and did not find them until they got back!. I have many deliveries sent to my house which arrive safely and on time so there was no exuse for them to be left at the wrong place.”

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Posted 2 months ago

Thank you for leaving us your feedback. I’m sorry to hear your boots were left at the wrong address and agree this should not have happened, especially if there was no one home to take in your parcel. I appreciate you bringing this to our attention so we can relay this to the courier to look into. In the meantime, I hope you are pleased with your purchase and you shop with us again. Kind regards, Hannah, Customer Services

Posted 2 months ago

“Lovely boots delivered promptly. Just exactly what I hoped for. Good quality, great fit and very comfortable. Have worn them every day since they arrived. Thankyou Clinkard Team.”

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Posted 2 months ago

“Easy to order online , shoes received within a couple of days unfortunately they didn't fit but I returned them to my nearest store and received a refund via my original payment”

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Posted 2 months ago

“The boots arrived very quickly and efficiently”

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Posted 2 months ago

“Good service”

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Posted 2 months ago

“Lovely shoes, lovely customer care.”

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Posted 2 months ago

“Beautiful boots delivered on time”

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Posted 2 months ago

“wrong item sent, return label received but no time yet to return the order. Disappointing.”

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Posted 2 months ago

Thank you for your taking the time to leave us a review. Please accept my sincere apologies you received the incorrect order. We have let you down due to this error but be assured, this incident has been brought to the attention of the Warehouse Manager and is being looked into further. I can see our Customer Service Team assisted with your return and glad the correct item has now been delivered. I hope you are pleased with your purchase and that you shop with us again so we can demonstrate our usual high standards that our customers come to expect from us. Kind regards, Hannah, Customer Service

Posted 2 months ago

“Good, simple and effective service - nothing to complain about”

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Posted 2 months ago

“Very good range of shoes. Service is always excellent”

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Posted 2 months ago

Charles Clinkard is rated 4.8 based on 51,656 reviews