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Charles Clinkard Reviews

4.8 Rating 53,298 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
50,048
 Metrics Info
4.8
Based on 53,298 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough,
Eveline House, Cannon Park Way, Middlesbrough
North Yorkshire
TS1 5JU

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E
Verified Buyer
“Prompt service and everything arrived well packed and secure.”
Helpful Report
Posted 2 months ago
H
Verified Buyer
“I travelled to Buckingham specially so I could see and try on a wide range of shoes. I have shopped in your shops beforehand and always found the service excellent. I was not disappointed! I purchased two pairs of shoes and am pleased with them both Thank you for your service and for continuing to be present on our high streets!”
Helpful Report
Posted 2 months ago
R
Verified Buyer
“Great service, helpful and considerate advice and help over need to change item, including offering a discount on the exchanged item.”
Helpful Report
Posted 2 months ago
A
Verified Buyer
“I've recently bought online two more pairs of the shoes I purchased locally last year (that shop has since closed). It was easy to find the shoes and order them online. Delighted with the speedy, efficient and accurate service. The delivery was also very good and within the estimated times. The shoes are well made, trendy and comfortable.”
Helpful Report
Posted 2 months ago
M
Verified Buyer
“Purchased Barker Arnold shoes, when delivered the towe on one show was scrattched, the bax had been taped up on each corner and there was clear evidence the shoes had been worn. Had the shoes been checked, even had the box been checked, this would have been blindligly obvious. So product returned awiting refund and unfortunateley will not be using them again.”
Helpful Report
Posted 2 months ago
Thank you for taking the time to write a review. Please accept my sincere apologies for the condition of your order. This should have been picked up during our quality checking at dispatch and we have let you down on this occasion. Please be assured, this has been brought to the attention of our Warehouse Manager. A full refund has been processed by our Returns Team and the funds will show in your account in up to 3 days, depending on your bank. We hope you shop with us again to give us the opportunity to demonstrate the high standards our customers have come to expect. Kind regards, Hannah, Customer Services
Posted 2 months ago
Mrs
Verified Buyer
“Just the pair of slippers my husband wanted for his birthday!we will order another pair!”
Helpful Report
Posted 2 months ago
M
Verified Buyer
“Excellent 👍 orders are always dealt with efficiently and customer service is outstanding.”
Helpful Report
Posted 2 months ago
S
Verified Buyer
“Very happy with Charles Clinkard. Problem was with shoes. I had worn the same style before but my feet must have got bigger.”
Helpful Report
Posted 2 months ago
D
Verified Buyer
“Just what I was looking for and when they arrived I was very impressed. They were light, soft and flexible like a pair of comfortable slippers. They looked fabulous too. What a superb buy.. Thanks 👍🏼👍🏼”
Helpful Report
Posted 2 months ago
S
Verified Buyer
“These trainers are fashionable and fab. Fit like a glove and super comfy. Love the colours, they go with everything”
Helpful Report
Posted 2 months ago
J
Unverified Reviewer
“In recent years I've found it difficult to buy comfortable smart shoes, so I was delighted to find a shop where I could get personal attention. The staff member was patient and keen to help. He managed to find exactly what I was looking for, and the shoes were less expensive than I'd expected. I also bought a pair of trainers, which were not in stock. I received them right on schedule.”
Helpful Report
Posted 2 months ago
R
Verified Buyer
“I ordered a lovely pair of wedge sandals for the first time online from C.C. im so pleased I did. Im thrilled with them. A perfect size 4 fit. Leather upper and summery looking. Coildnt be happier with them and the service. Even the price. Ordering through Prime meant no added cost for postage.”
Helpful Report
Posted 2 months ago
A
Verified Reviewer
“Excellent service, excellent on delivery and refunds .recommended”
Helpful Report
Posted 2 months ago
A
Verified Buyer
“Excellent service at the store.”
Helpful Report
Posted 2 months ago
M
Verified Buyer
“Excellent service from start to finish”
Helpful Report
Posted 2 months ago
Y
Verified Buyer
“Ordered easily - arrived on time - would use them again”
Helpful Report
Posted 2 months ago
M
Verified Buyer
“Excellent customer service, good quality shoes.”
Helpful Report
Posted 2 months ago
A
Verified Buyer
“Need more styles in 2.5 pumps and loafers.”
Helpful Report
Posted 2 months ago
B
Verified Buyer
“I have been buying shoes from CC for years. Although I don't live near a store I know that their fair and generous returns policy means that I can buy online with confidence knowing that if the item doesn't fit/suit me I can return it next time I am able to visit a store.”
Helpful Report
Posted 2 months ago
R
Verified Buyer
“Delivery a little slow but all fine. Returned the product as not sure about it but I shop here often and good quality.”
Helpful Report
Posted 2 months ago
Charles Clinkard is rated 4.8 based on 53,298 reviews
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