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Charles Clinkard Reviews

4.8 Rating 53,790 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
50,715
 Metrics Info
4.8
Based on 53,790 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough,
Eveline House, Cannon Park Way, Middlesbrough
North Yorkshire
TS1 5JU

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
D
Verified Buyer
“I bought a pair of wellington boots for my great granddaughter and they are beautiful! She absolutely loves them. Excellent service from this company and I shall definitely use again. I just wish you did a raincoat to match.”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“Ordered 2 small Roka bags. Brilliant sale price. No issues with ordering or delivery. Highly recommend.”
Helpful Report
Posted 1 year ago
K
Verified Buyer
“I liked the shoes however they didn't fit right so I sent them back. I think it is a shame that one has to pay postage to get the shoes and postage to ge them back.”
Helpful Report
Posted 1 year ago
Thank you for taking the time to write a review. We offer free delivery if your order is over £40 but do ask customers to cover the cost of returns postage as outlined in our terms and conditions. I apologise if this was not clear when placing your order. If you use the returns portal on our website, you can create a Royal Mail label for £3.20 to give our customers the best price. Kind regards. Hannah, Customer Services
Posted 1 year ago
S
Verified Buyer
“Comfort and true to size. I really like them.”
Helpful Report
Posted 1 year ago
M
Verified Buyer
“Delivery took a while, longer than I would expect, although I’m very happy with my purchase and the sale price.”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“Service fine”
Helpful Report
Posted 1 year ago
M
Verified Buyer
“Very high quality slippers. Pleased with the product”
Helpful Report
Posted 1 year ago
S
Verified Buyer
“Very quick delivery, lovely shoes for my Daughter and fit well”
Helpful Report
Posted 1 year ago
J
Verified Buyer
“Easy to order from the web page Good timely delivery Excellent quality and style”
Helpful Report
Posted 1 year ago
P
Verified Buyer
“Very good, however do take a while to deliver. There doesn't seem to be a fastback option.”
Helpful Report
Posted 1 year ago
J
Verified Buyer
“Very good selection, all good brands and the website is easy to navigate to find what you want. Delivery is first class, have used Charles Clinkard shops and allay been pleased with any purchases. Would recommend.”
Helpful Report
Posted 1 year ago
R
Verified Buyer
“Have used you to replace aged slippers repeatedly in the past - always good and prompt response to my orders.”
Helpful Report
Posted 1 year ago
P
Verified Buyer
“Lovely slippers and quick service and delivery. Thank you”
Helpful Report
Posted 1 year ago
S
Verified Buyer
“Love these sandals bought a similar pair from you last year so comfortable and stylish really pleased with them.”
Helpful Report
Posted 1 year ago
E
Verified Buyer
“Excellent products at a reasonable price and first rate, fast delivery.”
Helpful Report
Posted 1 year ago
S
Verified Buyer
“Ordered Tuesday morning and delivered the next day great delivery”
Helpful Report
Posted 1 year ago
D Wilson
Unverified Reviewer
“We were served by Zainab at teesside park. She was really friendly and helpful”
Helpful Report
Posted 1 year ago
G
Verified Buyer
“Great service and received them quickly. Much prettier than seen on site, love them ♥️”
Charles Clinkard 5 star review on 18th August 2025
Helpful Report
Posted 1 year ago
D
Verified Buyer
“Sadly I had a really poor experience with CC. I have purchased a pair of Birkenstock clogs and waited for ages for the order to be delivered just to be told the shoes were unassailable for some reason (despite my card obv being charged, money taken and a week passed). It just feels like their website is terribly poor otherwise how can you sell a pair of shoes to multiple people? I've received zero compensation from Cst Care just been told sorry and basically "it happens". Well I can assure you this has NEVER EVER happened to me before! Really left a bitter taste esp since the product is now out of stock.”
Helpful Report
Posted 1 year ago
Thank you for taking the time to leave us a review. It can take time for our website to update stock levels after a purchase. Unfortunately if another order is placed within that time, the stock is still showing as available. Your order is shown have been placed on the 7th August and we contacted you regarding the stock issue on the 9th. We try to contact as quickly as we can to avoid disappointment but I apologise if this was not received. I am glad however, to see the stock came back in and you were able to place an order at a later date. I hope you are happy with the shoes but please feel free to contact us with any queries. Kind regards, Hannah, Customer Services
Posted 1 year ago
J
Verified Buyer
“Excellent quality & brilliant price for Clark’s Hamble ladies brogues ,,,,,free delivery”
Helpful Report
Posted 1 year ago
Charles Clinkard is rated 4.8 based on 53,790 reviews
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