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Charles Clinkard Reviews

4.8 Rating 53,790 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
50,715
 Metrics Info
4.8
Based on 53,790 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough,
Eveline House, Cannon Park Way, Middlesbrough
North Yorkshire
TS1 5JU

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
A
Verified Buyer
“Gorgeous sneakers, exactly as described and so comfortable, the insoles can be removed for a roomier fit. Arrived earlier than expected. Really pleased with my purchase.”
Helpful Report
Posted 1 year ago
S
Verified Buyer
“The Hey Dudes we ordered were great quality, at a great price and the service was excellent.”
Helpful Report
Posted 1 year ago
B
Verified Buyer
“Excellent service. Went into a high street shop and found same product in Charles Clinkard online massively reduced. Free delivery too. Trainers exactly as described/pictured. Cannot fault anything. This is a well established trustworthy business. Thank you for saving people money.”
Helpful Report
Posted 1 year ago
B
Verified Buyer
“Helpful and supportive my size of the shoe I wanted was available in the store in Nottingham so it was ordered and sent to my home address wrong size had been requested by the store staff but this was speedily rectified.”
Helpful Report
Posted 1 year ago
M
Verified Buyer
“Very pleased with shoes and very good service received. Thank you.”
Helpful Report
Posted 1 year ago
D
Verified Buyer
“Great products with good prices, excellent customer service and fast delivery too.”
Helpful Report
Posted 1 year ago
S
Verified Buyer
“Excellent home delivery service. My size wasn't available in store but I was told it could be ordered and delivered to my home address or to the store. Payment upfront but could be returned for a refund if they proved to be not suitable.”
Helpful Report
Posted 1 year ago
Mrs
Verified Buyer
“Great customer care. Love my new shoes Many thanks”
Helpful Report
Posted 1 year ago
G
Verified Buyer
“Very good service from Charles Clinkard. Easy to order and fast returns. Lots of styles & sizes to choose from. Excellent.”
Helpful Report
Posted 1 year ago
C
Verified Buyer
“I had never heard of Charles Clinkard. Chance find while searching for Sketches shoes. Checked them out on trust pilot and found excellent reviews. Went ahead and made an order. Excellent buying experience. Easy check out using my amazon account. Great communication. All round great service. Charles Clinkard is well and truly on my radar for future purchases. Highly recommend.”
Helpful Report
Posted 1 year ago
J
Verified Buyer
“The shoes are excellent but the delivery service from DPD was appalling. They went to the wrong address twice, photographed the wrong house and dishonestly said we were not at home . When it was delivered 3 days late the driver ignored instructions [actually on the packing itself] to leave in the agreed safe place, a custom made box next to where we saw him standing on our footage, and took the parcel away again so I had to drive to collect it. I had paid for express delivery so I had tye shoes for a holiday but they were not delivered in time for that holiday. Utterly unacceptable.”
Helpful Report
Posted 1 year ago
Thank you for taking the time to leave a review. I sincerely apologise for the issues you experienced with the delivery service. I understand it is frustrating when delivery doesn’t go as expected, especially when you wanted the order for a holiday. Please be assured, we have made the courier aware of this so they can look into this further and hopefully prevent such incidents in future. We appreciate your patience and glad to hear you are happy with your purchase. Kind regards, Hannah, Customer Services
Posted 1 year ago
M
Verified Buyer
“Easy to order, delivery a little slow but that might not be Charles Clinkards fault its probably the Royal Mail, I had to telephone with an enquiry, it was answered straight away and staff were lovely and very helpful.”
Helpful Report
Posted 1 year ago
M
Verified Buyer
“Great service in the shop. Great follow-up order delivery.”
Helpful Report
Posted 1 year ago
C
Verified Buyer
“Excellent customer service, quick delivery and fantastic shoes. Very happy”
Helpful Report
Posted 1 year ago
Mrs
Verified Buyer
“As always, great service, quick delivery and kept informed about progress of order. Product was as expected - great, especially with a discount. Thank you.”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“Lady in the Newbury store was very helpful and quick always smiling”
Helpful Report
Posted 1 year ago
S
Verified Buyer
“Very good and quick service and delivery the sandals amazing true to size very comfortable good range of colours thankyou”
Helpful Report
Posted 1 year ago
S
Verified Buyer
“Delivery seemed to be a long process and unable to track on Royal Mail or other provider. Also did not receive any contact from store.”
Helpful Report
Posted 1 year ago
Thank you for your review. As your order was going to our branch in Teesside Park, this is delivered by our drivers therefore no tracking is available. However, you should have been contacted by the branch by phone or email when it had been delivered. I apologise if these notifications were not received. We hope you shop with us again so we can provide the high standards our customers have come to expect. Kind regards, Hannah, Customer Services
Posted 1 year ago
A
Verified Buyer
“Excellent service. Quick and efficient. Been a customer for some years.”
Helpful Report
Posted 1 year ago
H
Verified Buyer
“Wonderful service from a young lady in the Keswick shop. After showing me a similar show in a different colour she arranged a delivery for when I returned home as they did not have the shoe I wanted in stock. Very helpful, friendly & cheerful. Thank you. I am sorry I didn’t get your name.”
Helpful Report
Posted 1 year ago
Charles Clinkard is rated 4.8 based on 53,790 reviews
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