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Charles Clinkard Reviews

4.8 Rating 53,050 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
49,717
 Metrics Info
4.8
Based on 53,050 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough,
Eveline House, Cannon Park Way, Middlesbrough
North Yorkshire
TS1 5JU

Write Your review

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J
Verified Buyer
“Efficient service, from ordering to delivery I was kept well informed and had my shoes within days.”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“Online ordering and delivery service was good and the process of returning to a store efficient.”
Helpful Report
Posted 1 year ago
S
Verified Buyer
“Excellent fast service”
Helpful Report
Posted 1 year ago
T
Verified Buyer
“Excellent service! Ordered it one day and it was delivered the next.... New to online shopping but this experience has made me want to shop more .........”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“I was very impressed by your the professionalism of your staff when I wanted to exchange a pair of sandals at the shop where I had purchased them a few days earlie. The required size was not in stock so the assistant offered to have them sent to my home free of charge. They arrived a few days later and I am delighted by both the service and the sandals.”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“The service was swift, the shoes were beautiful but too tight, I returned them and have been reimbursed.”
Helpful Report
Posted 1 year ago
R
Verified Buyer
“Excellent online range. Very happy.”
Helpful Report
Posted 1 year ago
M
Verified Buyer
“One the most helpful shops I've ever been in, the staff were amazing and a credit to Charles clinkard. I tried around 10 pairs of shoes on but unfortunately I have thin feet so was unable to purchase anything but that didn't stopped your staff from helping me”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“I am very pleased with my purchase The trainers are excellent in every way. They look good. feel great and are excellent value for money. They arrived promptly and I was kept informed at all stages from order to delivery. I have no hesitation in recommending this company.”
Helpful Report
Posted 1 year ago
C
Verified Buyer
“One of the few shoe shops where I can find shoes I like.”
Helpful Report
Posted 1 year ago
D & Laura
Verified Reviewer
“Charles Clinkard is our go to shop when looking for footwear. Always have a wide choice of the brands we like but the definitely factor for us is the service provided. Our local shop is Milton Keynes and would like to strongly recommend Carolyn for the best service we receive anywhere. Always friendly and helpful, she has a good knowledge and is never pushy but we often end up buying something. A pleasure to deal with and always glad to see her on our visits.”
Helpful Report
Posted 1 year ago
S
Verified Buyer
“Excellent friendly & helpful service from the Central MK team”
Helpful Report
Posted 1 year ago
M
Verified Buyer
“The shoes arrived promptly and well packaged. The shoes were as described and very comfortable.”
Helpful Report
Posted 1 year ago
J
Verified Buyer
“excellent”
Helpful Report
Posted 1 year ago
L
Verified Buyer
“When purchasing footwear I always prefer a shop visit for browsing the extensive range, trying on and friendly customer service. However on this occasion the sandals I liked were not available so I ordered them online. It was easy to order online using the website. The Gabor sandals arrived quickly, are good quality and fit perfectly.”
Helpful Report
Posted 1 year ago
K
Verified Buyer
“Excellent service and staff are lovely and helpful.”
Helpful Report
Posted 1 year ago
C
Verified Buyer
“Excellent service by staff at the Meadowhall shop, such a shame the shop is closing down.”
Helpful Report
Posted 1 year ago
S
Verified Buyer
“Good product and the size I wanted. Disappointed the box was heavily damaged and the shoes were not protected in a “shoe box”.”
Helpful Report
Posted 1 year ago
Thank you for your review. I am sorry to hear of your disappointment. The box is there to protect the shoes in transit and on occasion they can be damaged. We do hope that the shoes were undamaged and hope that you will contact us so that we can help if they were. You can call us on 0345 241 7742 or email sales@clinkard.co.uk. Kind regards, Janice - customer service
Posted 1 year ago
J
Verified Buyer
“Great website, with a lovely selection of shoes. Unfortunately, they need a bigger selection of wide fit shoes, but in particular with a wide toe box, as too many are too snug in the toe area.”
Helpful Report
Posted 1 year ago
C
Verified Buyer
“Ordered fine , delivered to the wrong address. I had to run round like a mad woman trying to to find where the were. It was discovered by a postman the number 14 instead of 40 I was furious and the running about I had to do.”
Helpful Report
Posted 1 year ago
Thank you for leaving your review. I am sorry to hear that you have had trouble with the delivery of this order. Understandably, it is frustrating when your order is not delivered smoothly to your door as expected. I am glad to hear that you received the parcel in the end and hopefully you are happy with your purchase. However, if you do experience similar issues with delivery on any future orders you may place, our Customer Service team will be happy to assist. Kind Regards, Sophie - Customer Services
Posted 1 year ago
Charles Clinkard is rated 4.8 based on 53,050 reviews
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