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Charles Clinkard Reviews

4.8 Rating 53,790 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
50,712
 Metrics Info
4.8
Based on 53,790 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough,
Eveline House, Cannon Park Way, Middlesbrough
North Yorkshire
TS1 5JU

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S
Verified Buyer
“Order arrived promptly unfortunately shoes did not fit although I had bought them before in a different colour, returned them ,easily done,and refund given as shoes were out of stock .whole process easy .Will definitely look at this website again .”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“Excellent product and service”
Helpful Report
Posted 1 year ago
J
Verified Buyer
“GREAT SERVICE! I did have to contact Charles’ clinkard about my order due to a checking out mistake I had accidentally made ( wrong delivery address ) it was easy to find a contact number and speak to a real person ( not a robot) the lady I spoke to was extremely polite, understanding and helpful and corrected this with ease for me . The bridal shoes I ordered sadly didn’t fit as well as I had hoped due to a foot operation I have had so sadly the beautiful shoes I had ordered i I had to return, This was also done with ease and my refund was prompt , I can definitely recommend purchasing from this company and I will be a returning customer, Thankyou for outstanding service Charles Clinkard 👠❤️”
Helpful Report
Posted 1 year ago
C
Verified Buyer
“Good range of wide fitting shoes.Helpful staff”
Helpful Report
Posted 1 year ago
F
Verified Buyer
“Fantastic service, really quick delivery and good price, shoes very good quality”
Helpful Report
Posted 1 year ago
J
Verified Buyer
“I bought a bag from the Meadowhall shop. It was a present for my daughter and she’s very pleased with it. I was shocked to find that the Meadowhall store is closing down. It was the only quality shoe shop in the area. The nearest now is Leeds. It’s very disappointing as it’s impossibles to buy shoes online.”
Helpful Report
Posted 1 year ago
L
Verified Buyer
“First time customer. Website clear with good product description. I prefer to buy shoes in a shop so I can assess before buying so I telephoned my nearest store (Chichester) to see if they stocked the slippers I wanted. Although they didn't they were very helpful regarding sizes etc and I went ahead with the purchase online. Very happy with the result and I am considering buying a spare pair!”
Helpful Report
Posted 1 year ago
H
Verified Buyer
“Very polite and helpful staff Unfortunately I am returning my shoes as they are too big I had tried a different colour in store and they fitted !”
Helpful Report
Posted 1 year ago
C
Verified Buyer
“This is the third time I have purchased these slippers - they are extremely good in terms of appearance and logevity. However, you use DPD for deliveries and they are not good in our area. I paid for next day delivery and the slippers did not arrive - can I please have the extra cost I paid reimbursed?”
Helpful Report
Posted 1 year ago
R
Verified Buyer
“All the staff that I met at the Meadowhall branch were excellent. A real credit to their employer.”
Helpful Report
Posted 1 year ago
B
Verified Buyer
“The best online store l always buy from him”
Helpful Report
Posted 1 year ago
C
Verified Buyer
“Great service, easy checkout, very quick dispatch & delivery. Great service.”
Helpful Report
Posted 1 year ago
C Mossman
Unverified Reviewer
“Although it was very busy Sophie was extremely patient and thorough with my twin granddaughters”
Helpful Report
Posted 1 year ago
A
Verified Reviewer
“Nana at Milton Keynes Store was excellent with my 14 year old son. He chatted to him and made him feel relaxed. Great customer service thank you Nana !”
Helpful Report
Posted 1 year ago
B
Verified Buyer
“Ordered sketchers light blue trainers on line. Arrived promptly. Unfortunately they were too tight. I was gutted. Rang the store in the Mall bristol and was informed I could take them to the shop for return. Mostvon line compan̈ies don't offer that option. Money was back in my account in 2 days.”
Helpful Report
Posted 1 year ago
J
Verified Buyer
“I was delighted with the service I received my shoes were out of stock but the company emailed me 3 days later to let me know they were available. The shoes are lovely and comfortable.”
Helpful Report
Posted 1 year ago
P
Verified Buyer
“The shoes I purchased are very good, immediately comfortable, the smart casual look that I was wanting. Thank you. The service excellent.”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“efficient and clear information regarding the product”
Helpful Report
Posted 1 year ago
C
Verified Buyer
“Very good service and contacting to let you know when order is on its way.”
Helpful Report
Posted 1 year ago
A
Verified Reviewer
“Charles Clinkard is now my go to shoe shop. It has a wonderful selection of styles for all seasons and all occasions. I needed shoes for a wedding and was served by Sophie who was such a great help and I left the Oxford store very happy!”
Helpful Report
Posted 1 year ago
Charles Clinkard is rated 4.8 based on 53,790 reviews
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