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Charles Clinkard Reviews

4.8 Rating 51,829 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
48,108
 Metrics Info
4.8
Based on 51,829 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

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Mrs
Verified Buyer
“Ordered 2 pairs of Clarks trainers for our grandson. Kept one and returned the pair that didn’t fit. Staff at local shop were helpful and friendly and refunded the pair not needed.”
Helpful Report
Posted 11 months ago
A
Verified Reviewer
“On January 18th we visited the shop in Keswick. My husband bought a smart new pair of boots in the sale. The assistants working in the shop that day were excellent and very patient as he tried several pairs before making a selection. Sadly some of the stitching went during the first week. Back we went. The situation was dealt with speedily and efficiently and a new pair of boots selected as an exchange. Not only that, I bought a pair of boots for myself! Everyone who helped us was great. But a special mention for Grace.”
Helpful Report
Posted 11 months ago
A
Verified Buyer
“An excellent all round service.”
Helpful Report
Posted 11 months ago
T
Verified Buyer
“Love the ease of ordering with Charles Clinkard. Always a great supply of Gabor foot ware which I love.”
Helpful Report
Posted 11 months ago
J
Verified Buyer
“Excellent service. Order processed very promptly. Great boots reasonably priced.”
Helpful Report
Posted 11 months ago
H
Verified Buyer
“Fast service, great choice of quality brands and all season options. Buy sandals in winter for example very useful ahead of holidays .”
Helpful Report
Posted 11 months ago
M
Verified Buyer
“Hi, Do you really want to know? I bought 2 pairs of Loake Mens Shoes. The products are good because they are Loakes. But the condition they arrived in today was bad. There were chips and scuff marks to the toe caps and overall they were 'knocked around'. These are supposed to be New Shoes. The cause of this was obviously the way the shoes were packed or not packed. Two boxes of shoes were placed loosely inside a plastic shopping bag with handles and sealed. Both shoe boxes were totally destroyed. I live in Australia, which is half way around the world.(10,000 miles way.) These shoes should have been double boxed and taped together tightly. The way they were was only enough to carry them from the shop to your car. Unbelivable. It is not financially viable for me to return them. I do no know how to post photos or I would do so. I dont think I will buying from you in future, solely because of your very poor, non existant packing.”
Helpful Report
Posted 11 months ago
Thank you for taking the time to leave your feedback. It is dissapointing to hear about the condition that your order arrived in. In most circumstances, orders dispatched overseas are sent in a box for extra protection, so I am sorry that this was not the case. As you are unable to provide any images, unfortunately all we can offer is a 10% goodwill discount. I have issued this to your account today, so you should see the funds shortly. Rest assured I have passed your correspondence to our warehouse manager for his review, and I am confident that should you shop with us again in future, you will not have the same experience. Kind Regards, Sophie, Customer Services
Posted 11 months ago
D
Verified Buyer
“My granddaughter loved her new shoes I needed a 1.5 school shoes and this was the ony site I could find them on”
Helpful Report
Posted 11 months ago
S
Verified Buyer
“The only company that stocks my favourite slippers.”
Helpful Report
Posted 11 months ago
H
Verified Buyer
“Excellent service from knowledgeable staff.”
Helpful Report
Posted 11 months ago
K
Verified Buyer
“Item required in stock (not so in many other places). Delivery was prompt (quicker than anticipated. Satisfied customer.”
Helpful Report
Posted 11 months ago
S
Verified Buyer
“Love my boots. Excellent service, they arrived really quickly. Would certainly use them again.”
Helpful Report
Posted 11 months ago
B
Verified Buyer
“On the ball shop assistant i wanted a beige coloured shoe not available in my size but a blue coloured one was so i tried size nine good fit told my clolour would be posted post free,good move clinched the sale.”
Helpful Report
Posted 11 months ago
A
Verified Buyer
“Excellent product with fast delivery and well packaged.”
Helpful Report
Posted 11 months ago
A
Verified Buyer
“Customer services were so polite and helpful when I forgot my password and a lovely lady helped me with my order. Delivery was very quick and efficient. My grandson was thrilled with his new shoes! Thank you.”
Helpful Report
Posted 11 months ago
Mrs
Verified Buyer
“Super service excellent product and a great price!! What more do you need ❤️”
Helpful Report
Posted 11 months ago
C
Verified Buyer
“Beautiful bag and matches the suede shoes I bought perfectly,lovely quality suede very happy”
Helpful Report
Posted 11 months ago
K
Verified Buyer
“Shoes were delivered on time and well-packaged. In perfect condition.”
Helpful Report
Posted 11 months ago
L
Verified Reviewer
“Once again I was not disappointed with Gabor boots, very comfortable, warm and stylish, I highly recommend them to anyone who cares about the comfort of their feet, fast delivery. In the future, I will use the services of this store, thank you very much.”
Helpful Report
Posted 11 months ago
D
Verified Buyer
“Lovely baby first steps shoes. Great price Thanks”
Helpful Report
Posted 11 months ago
Charles Clinkard is rated 4.8 based on 51,829 reviews
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