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Charles Clinkard Reviews

4.8 Rating 51,785 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
48,056
 Metrics Info
4.8
Based on 51,785 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

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M
Verified Buyer
“Purchase process easy to negotiate and my order arrived quickly and well packaged. There was a slight delay with the delivery which was down to Royal Mail not delivering on the original day (Saturday) and rescheduling to the following Monday which wasn't a problem to me.”
Helpful Report
Posted 9 months ago
A
Verified Buyer
“Ordered a gorgeous Gabor bag online in a dark red...(Granada wave) ...delivery arrangements very straightforward despite an amendment on my part.....always reliable”
Helpful Report
Posted 9 months ago
Mrs
Verified Buyer
“Sandals delivered promptly and were well packed. A query on the item I wanted was answered immediately.”
Helpful Report
Posted 9 months ago
J
Verified Buyer
“There is always a wide range of shoes, my choice came quickly and I didn't need to return but I have in the past with no problems.”
Helpful Report
Posted 9 months ago
A
Verified Buyer
“Very impressed”
Helpful Report
Posted 9 months ago
T
Verified Buyer
“really great looking shoes of quality but sadly I can't buy Ruffle as not done in a wide fitting. i understand that you can't do wide fittings for every design but this would be a good one to choose because popular with older people whose feet may need width. I tried them on but they did not work”
Helpful Report
Posted 9 months ago
A
Verified Buyer
“Very pleased with item but delivery took almost 2weeks”
Helpful Report
Posted 9 months ago
A
Verified Buyer
“I went into the store in Meadowhall, they had some shoes I liked but not in my size. The ordered they to be delivered to me. I was at first reluctant to order in store because I wanted to know they would fit properly. My granddaughter asked the assistant if they have my size in another colour for me to try, they did and that is why I ordered them. The assistant didn’t think of that option which I think is odd. Anyway it all worked out and I love the loafers.”
Helpful Report
Posted 9 months ago
C
Verified Buyer
“Not impressed that you sent a completely different size to that ordered, requiring me to return and request a refund - poor”
Helpful Report
Posted 9 months ago
Thank you for taking the time to leave us a review. Please accept my apologies for this error, but be assured this has been passed on to our Warehouse Manager to look into further. A member of our Customer Service Team will be in touch to assist with your return at no cost to yourself and to advise the next steps. Kind regards, Hannah, Customer Services
Posted 9 months ago
K
Verified Buyer
“Shoes are amazing, delivery very quick. One of the best i ever.”
Helpful Report
Posted 9 months ago
S
Verified Buyer
“Very good service my order came quickly”
Helpful Report
Posted 9 months ago
B
Verified Buyer
“Goid selection and great service”
Helpful Report
Posted 9 months ago
R
Verified Buyer
“I love the prompt shipping and all of the shoes I order! Everything is of great quality.”
Helpful Report
Posted 9 months ago
D
Verified Buyer
“Ordered 2 pairs off shoes in different colours to go with a Mother of the Bride outfit. We visit Charles Clinkard everytime we go to Ilkley so we know the good standard of shoes they sell. I returned 1 pair after keeping the other - the refund was back in my account within 2 days.”
Helpful Report
Posted 9 months ago
D
Verified Buyer
“My gorgeous shoes came quickly and fit perfectly. Would definitely order from Charles Clinkard again. Thank you!!”
Helpful Report
Posted 9 months ago
T
Verified Buyer
“Purchased a pair trainers ordered on line in store. Prompt efficient attention by staff member was told it could take up to seven days for order to come because of the Bank Holiday Order came within three days. Fantastic service. Thank you”
Helpful Report
Posted 9 months ago
D
Verified Buyer
“Lovely shoes but too wide for my feet so returned but no acknowledgement received as yet ...”
Helpful Report
Posted 9 months ago
G
Verified Buyer
“I was disappointed in the state of the shoe box when it arrived. It was not in good condition. If it was packed like that, then that is very disappointing. Also, the trainers I ordered the insoles is slightly indented.”
Helpful Report
Posted 9 months ago
Thank you for leaving a review on your recent purchase. I am very sorry to see the condition of the packaging. Unfortunately, this can happen in transit but the primary function is to protect the stock inside so I hope the shoes arrived in a good condition. A member of our Customer Service Team will be in touch regarding the insoles and we can discuss the next steps. Kind regards, Hannah, Customer Services
Posted 9 months ago
P
Verified Buyer
“Boots are fab. Just as described and fit well. Delivery was super quick - paid for next day. Great service.”
Helpful Report
Posted 9 months ago
A
Verified Buyer
“Excellent service. Sandals arrived very quickly and were well packaged.”
Helpful Report
Posted 9 months ago
Charles Clinkard is rated 4.8 based on 51,785 reviews
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