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Charles Clinkard Reviews

4.8 Rating 49,655 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
45,523
 Metrics Info
4.8
Based on 49,655 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

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R
Verified Buyer
“great price, great delivery.”
Helpful Report
Posted 4 days ago
A
Verified Buyer
“Orders arrived quickly and were reasonably priced for quality shoes and a good choice of sizes and widths”
Helpful Report
Posted 4 days ago
M
Verified Buyer
“I received my order which was too big (absolutely my fault) but one of the sandals was marked and had obviously been worn or used as a shop try on. I took them back to my local store and managed to get the smaller size. The staff were very helpful and I did point out the signs of wear. I think it’s important not to send out shoes that have been used in the shop, if I was buying from the shop I would have had a choice. I certainly would not have wanted shoes that were marked.”
Helpful Report
Posted 4 days ago
Thank you for sharing your feedback. I am sorry to hear your sandals were received with signs of wear. To provide the largest selection of products, we sometimes source from our shops so cannot guarantee shoes have not been tried on at some point. However, we strive to ensure all products are in excellent condition before dispatch, and your comments will be addressed with the team. I am glad to hear the store staff were able to assist you in attaining the correct size and a better condition shoe and hope you shop with us again. Kind regards, Hannah, Customer Services
Posted 3 days ago
Mrs
Verified Buyer
“Delivery was good but I ordered wide fit and got regular fit”
Helpful Report
Posted 4 days ago
Thank you for taking the time to write a review. The Lotus Lia Heeled Sandals are only available in a standard width fitting, as outlined in the product description. Please accept my apologies for any confusion caused if this was not seen. I hope you are able to find a suitable alternative, but please feel free to contact our Customer Service Team if you need any assistance. We are available 7 days a week by phone, email and live chat. Kind regards, Hannah, Customer Services
Posted 3 days ago
B
Verified Buyer
“My experience with this company has been a pleasure. Very helpful, friendly, ethical and efficient. I heartily recommend them.”
Helpful Report
Posted 4 days ago
F
Verified Buyer
“Perfect at the right price”
Helpful Report
Posted 4 days ago
M
Verified Buyer
“I found a great choice of shoes to pick from. There a a great range of manufacturers and styles. The ones I wanted were in stock in a wide range of sizes and colours. The ordering system was easy to follow and delivery was fast.”
Helpful Report
Posted 4 days ago
Anonymous
Verified Buyer
“Very pleased with my new sandals. Slightly more expensive than I'd hoped. Let's hope they wear well and are worth the price.”
Helpful Report
Posted 4 days ago
J
Verified Buyer
“Just love every boot and shoe I’ve brought from these .. and it’s quite a few Well worth the money and so comfortable”
Helpful Report
Posted 4 days ago
P
Verified Buyer
“Customer service were very helpful and friendly when ordering my sandals I received the sandals within 3-4 days. The sandals are very comfortable and stylish to walk in”
Helpful Report
Posted 4 days ago
P
Verified Buyer
“Fast, efficient service - lovely sandals but unfortunately too small for me, although I had ordered by usual size in Reiker. They have been returned.”
Helpful Report
Posted 4 days ago
S
Verified Buyer
“I was looking forward to using my 10% off my first order on a pair of Fit Flops, however, when I got to the checkout the code did not work. I spoke with the online customer service lady who told me the 10% off code could not be used on reduced items. The text I got had no small print stating it couldn’t be used on reduced items. I argued my point , however to no avail and wouldn’t have continued with the purchase but I was relying on my purchase to wear at my friend’s funeral last week. I was bitterly disappointed I did not receive my 10% off my first purchase and will not be using this website again because of this. I suggested that they add ‘cannot be used on discounted items’ to the text they send out to lure you in by offering 10% off your first purchase. Very misleading, false advertising and an unhappy customer.”
Helpful Report
Posted 4 days ago
L
Verified Buyer
“Very pleased with my purchase, my new sandals are extremely comfortable and look lovely on. The order process was quick and easy and the sandals arrived quickly and on time.”
Helpful Report
Posted 4 days ago
G
Verified Buyer
“My granddaughter's Skechers sandals arrived quickly and she is delighted with them.”
Helpful Report
Posted 4 days ago
L
Verified Buyer
“Excellent service and communications for delivery times.Would recommend Charles Clinkard”
Helpful Report
Posted 4 days ago
K
Verified Buyer
“Speedy delivery of order”
Helpful Report
Posted 5 days ago
J
Verified Buyer
“From ordering the Item the delivery was very good. The product was excellent and Charles Clinkard will be our first port of call for future orders. Many thanks for this wonderful service.”
Helpful Report
Posted 5 days ago
B
Verified Buyer
“excellent and courteous service all round”
Helpful Report
Posted 5 days ago
D
Verified Buyer
“Having been let down by Birkenstock I ordered some navy Birkenstock gizeh on the Friday and they were delivered on the Monday. The whole process was very straightforward. I would highly recommend Charles Clinkard.”
Helpful Report
Posted 5 days ago
P
Verified Buyer
“I was very disappointed when my shoes arrived as they were clearly not a new pair of shoes. I have now received a new pair of shoes. The shoes were ordered in store. The first pair were delivered by post office and the second pair by courier. I would be very wary about ordering from you again. The delivery time is how long it took to get the second pair of shoes.”
Helpful Report
Posted 5 days ago
Thank you for your feedback. I’m sorry to hear about the condition of your initial order upon arrival. We appreciate your patience in this matter and are glad our Customer Service assisted so your replacement was a better condition. We let you down on this occasion but hope you shop with us again so we can demonstrate our usual high standards our customers expect. Kind regards, Hannah, Customer Services
Posted 3 days ago
Charles Clinkard is rated 4.8 based on 49,655 reviews
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