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Charles Clinkard Reviews

4.8 Rating 51,329 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
47,489
 Metrics Info
4.8
Based on 51,329 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

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S
Verified Buyer
“I was most impressed when a small problem was immediately put right, easily and in a friendly manner. It filled me with confidence to use Charles Clinkard in the future. Thank you.”
Helpful Report
Posted 6 days ago
M
Verified Buyer
“I was served by Laura, who was very helpful and fetched the boots that were in stock and also ordered another pair in a different colour. These arrived very quickly..”
Helpful Report
Posted 6 days ago
A
Verified Buyer
“The Gabor Raynor women sandals black with leopard soles and heels are Not as described they are plain cork . I am keeping them because they are comfy and it’s too much hassle to send back”
Helpful Report
Posted 6 days ago
G
Verified Buyer
“very good service”
Helpful Report
Posted 6 days ago
S
Verified Buyer
“Love my new Reiker shoes so much that l have bought another pair”
Helpful Report
Posted 6 days ago
A
Verified Buyer
“Gold wedges perfect for holidays in the sun! And very speedy delivery which was much appreciated”
Helpful Report
Posted 6 days ago
B
Verified Buyer
“Good service, shoes ordered and arrived promptly with”
Helpful Report
Posted 6 days ago
A
Verified Buyer
“Bought slippers on line. Very pleased with my purchase & staff in the Summertown shop (when I collected) were very polite, helpful & friendly. I have bought shoes from this CC branch before & have always had an excellent experience.”
Helpful Report
Posted 6 days ago
R
Verified Buyer
“Ordered several pairs of 'wide fit' shoes and not one of them was a wide fit. Very disappointing.”
Helpful Report
Posted 6 days ago
Thank you for taking the time to share your thoughts on your recent order. I’m very sorry to hear that the wide fit shoes did not meet your expectations and understand this must have been disappointing. Please be assured, a full refund was processed when our team received your order. If you need assistance finding an alternative or have queries on our products, please do not hesitate to get in touch. Our Customer Service Team is available 7 days a week by phone, email and live chat. Kind regards, Hannah, Customer Services
Posted 2 days ago
I
Verified Buyer
“Easy to order and prompt delivery.”
Helpful Report
Posted 6 days ago
S
Verified Buyer
“Just what I wanted arrived quickly and easy to order”
Helpful Report
Posted 6 days ago
T
Verified Buyer
“Excellent service, quick delivery good price”
Helpful Report
Posted 1 week ago
A
Verified Buyer
“Returned the boots as didn't like the fit. Returned to Ilkely shop and received a refund and purchased a different pair from the shop stock.”
Helpful Report
Posted 1 week ago
M
Verified Buyer
“Excellent service. Prompt delivery and easy returns.”
Helpful Report
Posted 1 week ago
A
Verified Buyer
“Helpful staff. Great boots”
Helpful Report
Posted 1 week ago
J
Verified Buyer
“Good information on product on line. Easy ordering and quick responses telling what stage order at. Product excellent.”
Helpful Report
Posted 1 week ago
P
Verified Buyer
“Good service,swift delivery and quality product.”
Helpful Report
Posted 1 week ago
A
Verified Buyer
“The shoes arrived earlier than suggested and met expectations. Box was damaged but this not affect the condition of the shoes.”
Helpful Report
Posted 1 week ago
C
Verified Buyer
“Professional friendly helpful staff. Shoes arrived as arrangrd.”
Helpful Report
Posted 1 week ago
B
Verified Buyer
“Ordered online. Completely wrong items sent. Returned to shop for next day delivery. Delivery took 4 days as central warehouse denied there had been a request for next day delivery. Initial error compounded. I would have given no stars if had not been for the help of staff at the Wetherby shop. Order fulfilment very important, not demonstrably CC.”
Helpful Report
Posted 1 week ago
Thank you for taking the time to share your experience. I’m very sorry to hear that the wrong items were sent and that the delivery delay added to your frustration. We’re glad the Wetherby team were able to help, and I apologise that this initial error occurred. We’ll look into what went wrong with your order and apologise sincerely for the error and the inconvenience caused. Kind regards, Janice - customer services
Posted 1 week ago
Charles Clinkard is rated 4.8 based on 51,329 reviews
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