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Charles Clinkard Reviews

4.8 Rating 50,765 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
46,902
 Metrics Info
4.8
Based on 50,765 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
J
Verified Buyer
“I did not receive my buts yet ,the Fohn is disconnect,yuo don't answer mail”
Helpful Report
Posted 5 days ago
Thank you for leaving a review. I am sorry to hear you have not yet received your order. We advise 25 working days from the point of dispatch for international order to be delivered. Looking at the tracking, your order is on its way to you and will update once passed to your country's delivery partner. I am also sorry you have not been able to get through to our Customer Service Team. Our phone number is +441642 606162 and our email is help@clinkard.co.uk Please do not hesitate to contact us with any queries. We are available 7 days a week and happy to help. Kind regards, Hannah, Customer Services
Posted 4 days ago
A
Verified Buyer
“Quick easy to to arrivedon time”
Helpful Report
Posted 5 days ago
C
Verified Buyer
“Slippers arrived on time. A little early to say how good they perform but don't expect any problems.”
Helpful Report
Posted 5 days ago
S
Verified Buyer
“Slip on navy boots purchased. They were delivered very quickly and when I ordered a second pair to check on the fit the service was excellent. The pair I returned were refunded very quickly. I would definitely use this company again.”
Helpful Report
Posted 5 days ago
S
Verified Buyer
“Very helpful staff. Didn’t make me feel rushed”
Helpful Report
Posted 5 days ago
T
Verified Buyer
“I bought a wonderful pair of slippers excellent fit and very comfortable. Value for my money.”
Helpful Report
Posted 6 days ago
L
Verified Buyer
“Customer service with Charles Clinkard is second to none, I would have no hestitation in recommending them to family, friends and colleagues.”
Helpful Report
Posted 6 days ago
Anonymous
Verified Reviewer
“Bought mauve Sketchers slip ins in June 2025. The inside of the ‘slip in’ has gone into holes on both trainers . Very disappointed as I’ve been buying Sketchers for years.”
Helpful Report
Posted 6 days ago
Thank you for taking the time to leave a review. I understand how disappointing it can be when a product does not meet your expectations and am sorry to hear what has happened to your purchase, especially after being a loyal Sketchers customer for years. If you believe this to be a manufacturing fault, please do not hesitate to reach out to our Customer Service Team. We are available 7 days a week and can be reached by phone, email or live chat service. We may need photos to advise further but we are happy to help. Kind regards, Hannah, Customer Services
Posted 4 days ago
A
Verified Buyer
“Online purchase vert difficult 😞”
Helpful Report
Posted 6 days ago
Thank you for reviewing your recent experience on our website. I’m sorry to hear that you found online purchasing challenging. We aim to provide our customers an easy to use service but if you encounter difficulties, our Customer Service Team is available to offer any advice. Orders can also be placed over the phone by calling us on 0345 241 7742. Kind regards, Hannah, Customer Service
Posted 4 days ago
M
Verified Buyer
“Two zips on each boot so, easy to put on! Very comfortable boots which are lined too so lovely and warm. To begin with the zips were a bit stiff but improving after a few wears.”
Helpful Report
Posted 6 days ago
L Warren
Verified Reviewer
“The boots and shoes I wanted not in stock in store but Sue at the Keswick branch went out of her way to make sure I was able to try on other colours for correct size etc., arranged a delayed delivery as we were on holiday and gave me a free returns label just in case. I have shopped at this store for a number of years and have found the quality excellent and have always received the best customer care so highly recommend 10/10 for me”
Helpful Report
Posted 1 week ago
Anonymous
Verified Buyer
“Excellent service thank you”
Helpful Report
Posted 1 week ago
F
Verified Buyer
“Despite there being no picture of the item i ordered i was confident in their 365 money back guarantee, as I didn't want to lose out on the last pair of boots in my size/colour. The delivery options were good, as I was away for a few days, so I collected the parcel from the post office. Overall happy with the website/delivery.”
Helpful Report
Posted 1 week ago
G
Verified Buyer
“The boots I had chosen werent available in store in my size. The sales staff ordered them onl8ne for me and they arrived the following week. The service was great and boots lovely. My only criticism was despatch took quite a while. Otherwise will order again without any concerns.”
Helpful Report
Posted 1 week ago
A
Verified Buyer
“I received my order next day! The shoes were beautiful but I had ordered the wrong colour and they were too big so had to return.”
Helpful Report
Posted 1 week ago
P
Verified Buyer
“Excellent customer service and great quality products, I would highly recommend this retailer.”
Helpful Report
Posted 1 week ago
A
Verified Buyer
“User friendly website made ordering easy. Goods arrived in the time specified. Very pleased with he process and would order again from Charlrs Clinkard.”
Helpful Report
Posted 1 week ago
Z
Verified Buyer
“Excellent service”
Helpful Report
Posted 1 week ago
Anonymous
Verified Buyer
“Excellent service, shoes were ordered, arrived at home promptly”
Helpful Report
Posted 1 week ago
Anonymous
Verified Buyer
“Easy to order on line. Quick service, all ok.”
Helpful Report
Posted 1 week ago
Charles Clinkard is rated 4.8 based on 50,765 reviews
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