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Charles Clinkard Reviews

4.8 Rating 51,902 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
48,249
 Metrics Info
4.8
Based on 51,902 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
V
Verified Buyer
“Very pleased with my purchase,very efficient company.”
Helpful Report
Posted 1 week ago
D
Verified Buyer
“I ordered a pair of boots from the sale. The communication was good and the delivery was quick. I was very happy with the service provided.”
Helpful Report
Posted 1 week ago
G
Verified Buyer
“Excellent service from the ordering to the receiving of order.”
Helpful Report
Posted 1 week ago
J
Verified Buyer
“Excellent staff at northalletton branch. Very helpful and professional”
Helpful Report
Posted 1 week ago
Mrs
Verified Buyer
“Excellent service from climate, shoes were perfect. Would highly recommend them.”
Helpful Report
Posted 1 week ago
J M PHILLIP
Verified Reviewer
“The manager knew exactly whatI wanted which was bliss having a wide foot. The sketchers boots fit like no tomorrow. She was so kind,helpful,friendly. When you have such a fantastic manager her team will follow her footsteps which in turn customers return Thankyou”
Helpful Report
Posted 1 week ago
J
Verified Buyer
“Lovely boots like wearing slippers. Really soft leather. Arrived on time Would recmend and return again”
Helpful Report
Posted 1 week ago
R
Verified Buyer
“Poor quality due to there being 2 large scratches on the left hand shoe.”
Helpful Report
Posted 1 week ago
Thank you for leaving us a review. I am very sorry to hear your order was received damaged. This should have been examined during the quality checking at dispatch and I am sorry we let you down. A member of our Customer Service Team will be in touch to advise the next steps and we can discuss the best avenue to rectify this situation. We appreciate your patience and look forward to resolving this for you. Kind regards, Hannah, Customer Services
Posted 6 days ago
O
Verified Buyer
“Brilliant service, thank you. Good quality products and reasonable prices, also a very quick delivery. Would recommend to everyone 👍”
Helpful Report
Posted 1 week ago
C
Verified Buyer
“Excellent service and beautiful well fitting shoe”
Helpful Report
Posted 1 week ago
P
Verified Buyer
“Smooth and efficient”
Helpful Report
Posted 1 week ago
Mrs
Verified Buyer
“Always fast delivery and I absolutely love my pumps. Sooooo comfortable! Will be great for spring and summer and will make a change from trainers and much more dressy.”
Helpful Report
Posted 1 week ago
M
Verified Buyer
“Shoes I ordered were lovely. However, a sale label had been removed from the heel upper sole and was extremely sticky. It took a lot of rubbing to remove and the Gabor print was also removed. It would be helpful if either, you can remove this remnant glue or advise how we can do it without spoiling the look of the shield.”
Helpful Report
Posted 1 week ago
Thank you for taking the time to leave us your feedback. I am glad you were happy with your purchase but sorry to hear there was an issue with sticker residue. I know this can be frustrating when difficult to remove. We would advise to use warm soapy water to gently saturate the adhesive and make it easier to peel away. There are also products that specialise in sticker removal. These can be found online and in most craft shops. This should have been rectified during the quality check procedure and I am sorry we let you down on this occasion. We hope you shop with us again and we can demonstrate our usual standards. Kind regards, Hannah, Customer Services
Posted 6 days ago
P
Verified Buyer
“An efficient mail order service. Shop pick up was very friendly”
Helpful Report
Posted 1 week ago
M
Verified Buyer
“The shoes and serice was excellent from Charles Clinkard. I can recommend them unreservedly. Josef Seibel boots are far better than shown in advert hotos. Beautiful boots & so comfortable, being wider. Superior leather, made well. Really smart.”
Helpful Report
Posted 1 week ago
G
Verified Buyer
“Excellent service at the Mall. I purchased one pair of boots and ordered another pair. The delivery was great and very quick. All around 10/10.”
Helpful Report
Posted 1 week ago
B
Verified Buyer
“Delivery was very good and my purchase fitted perfectly.”
Helpful Report
Posted 1 week ago
T
Verified Buyer
“Quick shipping, great service”
Helpful Report
Posted 1 week ago
H
Verified Buyer
“Staff ordered some boots which were in sale at Ilkley store but not my size.size bigger arrived at my home just few days later love the boots .super comfy Excellent service..”
Helpful Report
Posted 1 week ago
L
Verified Buyer
“Excellent quality! Great sale price. Cosy fur linings. Love the colour Maron (brown). Delivered on time.”
Helpful Report
Posted 1 week ago
Charles Clinkard is rated 4.8 based on 51,902 reviews
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