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Charles Clinkard Reviews

4.8 Rating 52,350 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
48,850
 Metrics Info
4.8
Based on 52,350 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

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A
Unverified Reviewer
“Received quickly Lovely shoes but come up small I'm a 6 usually but need to size up to a 7. Returning and will re order.”
Helpful Report
Posted 1 week ago
H
Verified Reviewer
“Claire and Lorna from the Northallerton branch have been amazing to us as we’ve found shoes for our one year olds first pair and our 4 year old autistic son who needed something more robust for his climbing adventures! Thank you so much! We were put at ease with their friendliness and kindness. Our boys are ready and we will be back for us and them again. Such a personal experience meant so much to us. The shoes are exactly what they needed and the quality is always best for little feet. Thank you.”
Helpful Report
Posted 1 week ago
L
Verified Buyer
“My main issue is I placed one order with 2 products. They were delivered separately and therefore when I needed to return them I had to pay two lots of postage instead of one.”
Helpful Report
Posted 1 week ago
Thank you for leaving your review. I am sorry for any inconvenience caused by this. We try to dispatch orders in one package where possible. However I can see that one of the items on your order was dispatched directly from an external supplier, resulting in two parcels. I appreciate that this can be frustrating when it comes to arranging your return. Should you order from us in the future, please do not hesitate to reach out to our Customer Service team about any returns queries you may have. Kind Regards, Sophie - Customer Services
Posted 5 days ago
S
Verified Buyer
“Just received my second pair of trainers!!! OMG They are sooo comfortable (l have MS and l struggle with walking - these shoes make me feel like I’m walking on air - love,love l just wish you did them in more colours -I’d buy them all!!”
Charles Clinkard 5 star review on 3rd April 2026
Helpful Report
Posted 1 week ago
L
Verified Buyer
“Quick delivery. Beautiful shoe and very comfy.”
Helpful Report
Posted 1 week ago
A
Verified Buyer
“Excellent service and it’s great you can speak to someone on the phone with your order instead of having to go online”
Helpful Report
Posted 1 week ago
J
Verified Buyer
“Website is easy to navigate. There's always a good choice of footwear. Delivery is promp and returns are easy.”
Helpful Report
Posted 1 week ago
R
Verified Buyer
“Good choice and service”
Helpful Report
Posted 1 week ago
K
Verified Buyer
“Excellent service and happy with both pairs of shoes”
Helpful Report
Posted 1 week ago
A
Verified Buyer
“Very comfortable,easy to wear”
Helpful Report
Posted 1 week ago
H
Verified Buyer
“Brilliant as always”
Helpful Report
Posted 1 week ago
Mrs
Verified Buyer
“Very pleasant and helpful lady took my order and my shoes arrived earlier than expected.Overall, very pleased with their efficiency and my shoes!”
Helpful Report
Posted 1 week ago
Mrs
Verified Buyer
“Came quicker than I expected”
Helpful Report
Posted 1 week ago
A
Verified Buyer
“The assistant ordered my shoes for me as they weren't in stock they arrived a few days later were a lovely fit and home delivery was free”
Helpful Report
Posted 1 week ago
A
Verified Buyer
“Great company to deal with. Speedy delivery and easy returns. Third time I have purchased from them and positive experience both times. Will definitely use again”
Helpful Report
Posted 1 week ago
C
Verified Buyer
“Excellent service. Shoes arrived before expected.”
Helpful Report
Posted 1 week ago
S
Verified Buyer
“Bought a pair of Toni poms online and was extremely pleased with my purchase . Beautiful wedge sandal , very comfortable and nice fit”
Helpful Report
Posted 1 week ago
A
Verified Reviewer
“Spent a pleasant time in your MK shop today. Lovely and helpful staff contending with difficult feet. Will visit again.”
Helpful Report
Posted 1 week ago
M
Verified Buyer
“ordered from them online and also in shop service very good”
Helpful Report
Posted 1 week ago
K
Verified Buyer
“Excellent service - my shoes arrived promptly, and with no delivery charge. Would recommend.”
Helpful Report
Posted 1 week ago
Charles Clinkard is rated 4.8 based on 52,350 reviews
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