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Charles Clinkard Reviews

4.8 Rating 52,088 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
48,516
 Metrics Info
4.8
Based on 52,088 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

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G
Verified Buyer
“Always a good company to use.”
Helpful Report
Posted 1 week ago
R
Verified Buyer
“Great prices for kids shoes. Quick delivery.”
Helpful Report
Posted 1 week ago
E
Verified Buyer
“I have bought shoes from here before and always find them excellent”
Helpful Report
Posted 1 week ago
A
Verified Buyer
“Efficient and easy to order - would definitely use again. Very happy with my shoes after thinking about them for a while!”
Helpful Report
Posted 1 week ago
H
Verified Buyer
“Delivery time was reasonable but unfortunately I am not very happy with the Rieker boots I purchased as one of them is very uncomfortable .”
Helpful Report
Posted 1 week ago
Thank you for reviewing your recent purchase. I am glad to hear the your were happy with the delivery, but sorry to hear that one of the boots is uncomfortable. We want you to be happy with your purchase, if you are having an issue and they have not been worn outside, you are welcome to return within our 365 day returns policy. For any queries, our Customer Service Team is available 7 days a week and happy to help. Kind regards, Hannah, Customer Services
Posted 5 days ago
R
Verified Buyer
“I needed help from customer service and I have to say they were excellent! The people I spoke to were responsive, polite and dealt with my issue promptly. I was very impressed and my issue was resolved. Thank you”
Helpful Report
Posted 1 week ago
L
Verified Buyer
“Great white sandals. Excellent style & quality. The shop @ Meadowhall Sheffield has closed ehich is a shame.”
Helpful Report
Posted 1 week ago
J
Verified Buyer
“Very happy with my purchase. Boots are very good quality.”
Helpful Report
Posted 1 week ago
P
Verified Buyer
“A good selection of brands to choose from, favorable prices, including some top reductions. Delivered on time . Would use again.”
Helpful Report
Posted 1 week ago
A
Verified Buyer
“Excellent product and fast delivery”
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Posted 1 week ago
A
Verified Buyer
“Very comfortable trainer . I sized down from 4.5 to a 4 . They were still wide enough”
Helpful Report
Posted 1 week ago
D
Verified Buyer
“I ordered a pair of brand new Sketchers trainers. I received the pair, one of which was ex dislay by looking at it. It still had 2 price labels and a reduced label attached. One trainer was scuffed / marked. The right one had been stretched I guuess from previously been tried on and worn. The under side /sole on this one was dirty and a darker colour than the other Guess been worn ? Very dissapointing Beware if you buy from those company. Never did they advertise or state they were ex display !”
Helpful Report
Posted 1 week ago
Thank you for your review. I am very sorry to hear that you received your order in this condition. It is correct that some of our stock may come from our stores, and therefore may have previously been a display pair. However, we aim for all of our orders to be quality checked before dispatch. This process should include looking out for any marks to the material or any damage to the structure of the shoe. I apologise again that this was not the case; please be assured we will pass this to the appropriate team to ensure it does not occur in the future. Should you wish to return your order then please do not hesitate to reach out to our Customer Service team and we would be happy to assist with this. Kind Regards, Sophie - Customer Services
Posted 6 days ago
G
Verified Buyer
“Excellent choice. So comfortable and sturdy boots”
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Posted 1 week ago
M
Verified Buyer
“Sadly the shoes were too small. The returns service was very efficient and easy to use. So different from other companies I have used !”
Helpful Report
Posted 1 week ago
R
Verified Buyer
“Ordered a pair of Rieker Chelsea Boots, got exactly as I wanted and at a very good price. They did take a while to arrive, about a week, but it was worth the wait. Could maybe do with looking at their dispatch, other than that no problem.”
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Posted 1 week ago
D
Verified Buyer
“Shoes didn't work out due to sizing etc but service was very good.”
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Posted 1 week ago
S
Verified Buyer
“The delivery ran so smooth no problems at all and delivery was excellent.”
Helpful Report
Posted 1 week ago
Mrs
Verified Buyer
“Clinkards are my go-to shoe shop. Over the years they have sucessfully helped me source both school shoes and adult shoes. They have a good selection of quality, on-trend shoes and their website is easy to navigate. I would happily recommend them.”
Helpful Report
Posted 1 week ago
S
Verified Buyer
“Very happy customer , order arrived in a few days , boots were amazing and comfortable fit had many compliments on how nice they are, I will definitely buy again”
Helpful Report
Posted 1 week ago
J
Verified Buyer
“Very pleased with the trainers I received. They are comfortable hope they last well.”
Helpful Report
Posted 1 week ago
Charles Clinkard is rated 4.8 based on 52,088 reviews
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