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Charles Clinkard Reviews

4.8 Rating 51,893 Reviews
96 %
of reviewers recommend Charles Clinkard
4.8
Based on 51,893 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

Write Your review

Excellent service and beautiful well fitting shoe
Helpful Report
Posted 6 days ago
Smooth and efficient
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Posted 6 days ago
Always fast delivery and I absolutely love my pumps. Sooooo comfortable! Will be great for spring and summer and will make a change from trainers and much more dressy.
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Posted 6 days ago
Shoes I ordered were lovely. However, a sale label had been removed from the heel upper sole and was extremely sticky. It took a lot of rubbing to remove and the Gabor print was also removed. It would be helpful if either, you can remove this remnant glue or advise how we can do it without spoiling the look of the shield.
Helpful Report
Posted 6 days ago
Thank you for taking the time to leave us your feedback. I am glad you were happy with your purchase but sorry to hear there was an issue with sticker residue. I know this can be frustrating when difficult to remove. We would advise to use warm soapy water to gently saturate the adhesive and make it easier to peel away. There are also products that specialise in sticker removal. These can be found online and in most craft shops. This should have been rectified during the quality check procedure and I am sorry we let you down on this occasion. We hope you shop with us again and we can demonstrate our usual standards. Kind regards, Hannah, Customer Services
Posted 4 days ago
An efficient mail order service. Shop pick up was very friendly
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Posted 6 days ago
The shoes and serice was excellent from Charles Clinkard. I can recommend them unreservedly. Josef Seibel boots are far better than shown in advert hotos. Beautiful boots & so comfortable, being wider. Superior leather, made well. Really smart.
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Posted 6 days ago
Excellent service at the Mall. I purchased one pair of boots and ordered another pair. The delivery was great and very quick. All around 10/10.
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Posted 1 week ago
Delivery was very good and my purchase fitted perfectly.
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Posted 1 week ago
Quick shipping, great service
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Posted 1 week ago
Staff ordered some boots which were in sale at Ilkley store but not my size.size bigger arrived at my home just few days later love the boots .super comfy Excellent service..
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Posted 1 week ago
Excellent quality! Great sale price. Cosy fur linings. Love the colour Maron (brown). Delivered on time.
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Posted 1 week ago
Lovely helpful staff, placed the order for me and advised the returns policy, also advised if I needed a different size how to contact them.
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Posted 1 week ago
All good but the return should be free I’ve spent 3.2 pounds twice it’s not fair
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Posted 1 week ago
Although I didn't keep my purchase as the shoes were too big the service received from this company was excellent including the return
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Posted 1 week ago
Really prompt arrival of the shoes I ordered for my son. Seamless ordering and delivery process. Thank you.
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Posted 1 week ago
The boots I ordered are lovely . However I ordered them on line by courier to be delivered to my local Post Office . I recieved a email to cofirm my order and stating that it would be dlivered to a different address which is approximately 14 miles away.
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Posted 1 week ago
Easy to use website. Quick delivery.
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Posted 1 week ago
All arrived well and as usual your products are goog quality. Love it!
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Posted 1 week ago
Bought the Gabor flamboyant leather ankle length ruby red boots size 4 and they are fabulous. Very roomy and comfortable, I have narrow feet so they are a bit too wide but don't really look it. I've had some compliments already. Good value for money too!
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Posted 1 week ago
When I placed my order the lady was very courteous, friendly and efficient. Two days later boots arrived absolutely fantastic. This was the first time dealing with your company but I would highly recommend you.
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Posted 1 week ago
Charles Clinkard is rated 4.8 based on 51,893 reviews