Charles Clinkard Reviews

Name: Charles Clinkard
Address: Eveline House, Cannon Park Way, Middlesbrough, Middlesbrough
Rating: 4.76

4.8 Rating 51,635 Reviews

96 %

of reviewers recommend Charles Clinkard

4.8

Based on 51,635 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

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Charles Clinkard 5 star review on 13th January 2026

307

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pefect shoe shop. Great choice. Perfect staff. What more can I say?”

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Posted 5 days ago

“Wonderful shoe shop with a great selction of shoes, and lovely sales assitance that were so helpful. I can't wait for my next visit.”

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Posted 5 days ago

“Ordered pair of leila kelly boots for my daughter, arrived promptly, as usual happy woth the service.”

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Posted 5 days ago

“Just a heads up really,I went into your Ilkley store today which has a downstairs entrance to the mens section,I found a shoe I really liked and waited for about 10 minutes for a member of staff , to come and say hello,they were obviously oblivious to anyone being downstairs,so I just walked out and left might be an idea to install some cameras so at least the staff are aware. Tony Kelvin”

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Posted 6 days ago

“Very easy to deal with.”

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Posted 6 days ago

“Very comfortable, nice choice of colors, just wish they could be a little less expensive. They are worth buying”

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Posted 6 days ago

“Very helpful personnel and great choice of sale items on the website”

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Posted 6 days ago

“I am glad you stocked this colour again, peanut, I missed it in the summer but can now add to my huge collection of these shoes. They are my go to shoes for any occasion and are so comfortable from the first wearing.”

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Posted 6 days ago

“Good service and advice”

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Posted 6 days ago

“Always a good choice, quick delivery. Can't fault anything.”

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Posted 6 days ago

“Brilliant service! I ordered a pair of walking boots on-line and slightly less than 24hours later I had a phone call to say they were ready for collection. I was able to try them on in the shop to make sure I was happy with the fit before taking them home. A very happy and satisfied customer!”

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Posted 6 days ago

“The shop assistantbcould not have been more helpful: she helped me find sale shoes in my size and ordered a pair online when there was none available in store. I bought two pairs of shoes and both fit perfectly. I always buy my footwear in your MK store.”

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Posted 6 days ago

“I was very pleased to have my business with you.”

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Posted 6 days ago

“I used to buy shoes and boots from Charles Clinkard in Stratford upon Avon. When they went online, I was worried but the standard and service had remained very high. I miss the people but I can’t fault the product. I have been wearing my new boots almost non stop since I opened the parcel. Thank you for the care that you take. I will be back.”

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Posted 6 days ago

“I have used Charles Clinkard twice now & both times have been delivered promptly even though one was over the Christmas period.”

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Posted 6 days ago

“The shoes are too tight It hurts the foot”

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Posted 6 days ago

Thank you for your review. I am sorry to hear that your recent purchase was not suitable and caused discomfort. If the shoes have not been worn outside then you are welcome to return them to us, and you have a 365 day period to do so. Your order should have contained paperwork with the relevant information needed to create a return, but if you do require any further assistance then please do not hesitate to reach out. Kind Regards, Sophie - Customer Services

Posted 2 days ago

“Friendly and helpful staff in Shrewsbury branch.”

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Posted 6 days ago

“Disappointed with the stores, they don't stock my husbands size 7 in his chosen boots. Online was excellent service, fast free delivery. Good quality Reiker boots. It's a same you have to buy online as trying on is a quick and easy way to try before you buy.”

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Posted 1 week ago

“I would go to a shop rather than shop online in future”

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Posted 1 week ago

“Excellent service and great slippers.”

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Posted 1 week ago

Charles Clinkard is rated 4.8 based on 51,635 reviews