Login
Start Free Trial Are you a business? Click Here

Charles Clinkard Reviews

4.8 Rating 51,710 Reviews
96 %
of reviewers recommend Charles Clinkard
4.8
Based on 51,710 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

Write Your review

Excellent service - my new shoes arrived very promptly.
Helpful Report
Posted 5 days ago
I am so pleased with my Boots, I have finally found a pair that looks really good and keeps my feet warm!
Helpful Report
Posted 6 days ago
Standard fit which suits me and the quality you would expect. The zip fastening is very stiff but not a problem as laced too. Arrived quickly, box damaged in transit but all ok, thank you.
Helpful Report
Posted 6 days ago
Excellent choice of Boots even though I bought in January!
Helpful Report
Posted 6 days ago
Returned a pair of boots where the seam had opened. Still had receipt after 14 months. No quibble about changing and replacement boots sent to home address. Excellent service!
Helpful Report
Posted 6 days ago
Lovely and comfy boots, lightweight too
Helpful Report
Posted 6 days ago
Quick delivery of my new boots and trainers. I had to return a few pairs to the store at the mall cribs causeway. The staff were really helpful and the transaction was speedy
Helpful Report
Posted 6 days ago
Fantastic Compamy
Helpful Report
Posted 6 days ago
Great experience buying. Smooth transition.
Helpful Report
Posted 6 days ago
Good service. Good product.
Helpful Report
Posted 6 days ago
Very nice selection of footwear displayed in attractive stores,quality footwear from well known manufacturers.
Helpful Report
Posted 6 days ago
Although on this occasion the shoes were not suitable for me, so I had to return them, I cannot fault the excellent customer service and prompt refund.
Helpful Report
Posted 6 days ago
This is the second pair of boots I've purchased from Charles Clinkard and I wouldn't go anywhere else. They are exactly what I wanted, great quality, smart and well made!
Helpful Report
Posted 6 days ago
I bought some Josef Seibel boots (Ruby) online in a size 40. They were too big so I returned them and got a refund within days. There was a Returns slip in the box so I didn't have to go online which made life much easier. I ordered the same boots in a 39 and I love them. They are a generous size so I can get big socks in them. Very pleased with the service and the product.
Helpful Report
Posted 6 days ago
I recently bought a pair of boots but after wearing them twice found there was a defect in the leather. I contacted Charles Clinkard through their WhatsApp customers services and got an immediate response. The problem was dealt with at once by sending me a prepaid returns code to return the boots and my refund was processed within a few days. Excellent customer service!
Helpful Report
Posted 6 days ago
Bought some boots online in the sale. Delivered within a few days. I didn’t like the boots and they didn’t fit me correctly. I didn’t want to pay to return the boots as I’d already paid for delivery so I returned them personally to my nearest Charles Clinkard shop and the shop assistant was very helpful and made it easy to return
Helpful Report
Posted 1 week ago
I had been looking for a pair of black suede knee high boots and found exactly what I wanted. Great choice with prices to suit everyone. The boots arrived extremely quickly and I was kept up to date.
Helpful Report
Posted 1 week ago
Very happy with my purchase from Charles Clinkard. Easy to order and I was well informed on progress. My purchase arrived promptly, well packaged, and as described. Can't really ask for anything more!
Helpful Report
Posted 1 week ago
the leather slippers I've ordered i have been using the same for many years and they are very comfortable and looking good
Helpful Report
Posted 1 week ago
The staff were very friendly and helpful with sizing. I did ring the customer order line to ask for the next size up. Again very helpful and polite. When I picked up my boots everything went smoothly. The service was second to none.
Helpful Report
Posted 1 week ago
Charles Clinkard is rated 4.8 based on 51,710 reviews