Login
Start Free Trial Are you a business? Click Here

Charles Clinkard Reviews

4.8 Rating 52,239 Reviews
96 %
of reviewers recommend Charles Clinkard
4.8
Based on 52,239 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

Write Your review

Easy to order. Sandals arrived promptly and I was kept informed throughout.
Helpful Report
Posted 6 days ago
I had a pleasant talk with the young Lady who took my order.
Helpful Report
Posted 6 days ago
Good stock and quickly delivered.
Helpful Report
Posted 1 week ago
Visited the lovely shop in Chichester, received great service and am very pleased with my purchase.
Helpful Report
Posted 1 week ago
Good company to buy from. All great makes covered at competitive prices.
Helpful Report
Posted 1 week ago
Always fabulous choice and speed of delivery. I love my new Gabor swede trainers. Very smart and comfortable for a smart casual look. I never order my leather shoes from anywhere else.
Helpful Report
Posted 1 week ago
My branch in York is marvellous . The service is great,the staff are friendly & helpful. I have recently ordered online with click & collect and you still get the same service. The staff unpack the order for you , if required, so you can try on & if they need to be returned ie sizing they return them for you & order a different size. I also like they process the refund in house. What's not to like ? Keep it up Charles Clinkard.
Helpful Report
Posted 1 week ago
Very comfortable pair of shoes. The Waldaufer Lucie Shoes make has nailed comfort for my feet.
Helpful Report
Posted 1 week ago
2nd year buying these sandals so good I bought them in black as well as white. Walk miles in them no issues.
Helpful Report
Posted 1 week ago
Nice shoes prompt delivery. I joined Charles Clinkard for the rewards. I have bought two pairs of shoes over the past nine months but have received no points. Why is this?
Helpful Report
Posted 1 week ago
very prompt service
Helpful Report
Posted 1 week ago
Very quick service and impressed with goods
Helpful Report
Posted 1 week ago
My super sandals arrived very quickly, well packed and with clear documents in case of return. An excellent shoe retailer with plenty of choice.
Helpful Report
Posted 1 week ago
Wrong item sent.
Helpful Report
Posted 1 week ago
Thank you for taking the time to leave us a review. Please accept my sincere apologies you did not receive the item you were expecting. Please be assured, mix-ups such as this are rare, and our Warehouse Manager has been notified to investigate further. I am glad our Customer Service Team were able to rectify this issue swiftly and were able to provide a method to return the incorrect item. However, if you need assistance or have any queries, please feel free to contact us. Kind regards, Hannah, Customer Services
Posted 6 days ago
Very good service my boots were out of stock but the assistand ordered them for me and they arrived within 2 days. I will certainly shop at the brnch again. Thank you Ann Kelly
Helpful Report
Posted 1 week ago
As always ordering was easy and delivery was quick, bought Barbour boots as my last ones had split and used my points to get money off too, very happy
Helpful Report
Posted 1 week ago
The boots arrived very quickly and fit perfectly. Very happy with my purchase. Only negative was the price, but there were not any alternative shoes on other websites or with my size 8 still in stock, so I was limited in my options. Overall they are pretty, an excellent fit and do not have these dreadful zips that I can not zip up. I would definitely use this trusted company again. Thank you.
Charles Clinkard 5 star review on 17th March 2026
Helpful Report
Posted 1 week ago
Beautiful shoes. Never had a pair that weren’t perfect.
Helpful Report
Posted 1 week ago
Excellent selection of brands & styles to choose from
Helpful Report
Posted 1 week ago
Was very pleased with my order and how quickly my purchase arrived from ordering.Well done and thank you.
Helpful Report
Posted 1 week ago
Charles Clinkard is rated 4.8 based on 52,239 reviews