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Charles Clinkard Reviews

4.8 Rating 50,397 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
46,503
 Metrics Info
4.8
Based on 50,397 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

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S
Verified Buyer
“Brilliant service all round šŸ˜ƒ. My daughterā€™s shoes arrived quickly & in time for start back to school. Thank you very much to the staff in Milton Keynes branch šŸ‘šŸ»”
Helpful Report
Posted 1 week ago
G
Verified Buyer
“Quick delivery and great choice on line as well as in shop.”
Helpful Report
Posted 1 week ago
Anonymous
Unverified Reviewer
“I order shoes on a regular basis from Charles Clinkard and Iā€™m always delighted with their service and their own brand are wonderfully comfortable. I would recommend them to everyone”
Helpful Report
Posted 1 week ago
A
Verified Buyer
“Shoes are very comfortable , arrived quickly. Easy to return a second pair that didn't suit my broad feet.”
Helpful Report
Posted 1 week ago
J
Verified Buyer
“Fab shoes perfect fit very comfortable”
Helpful Report
Posted 1 week ago
Mr
Verified Buyer
“I always buy from Charles Clinkard and find they have an excellent stock of shoes and dispatched and delivered quickly”
Helpful Report
Posted 1 week ago
Anonymous
Verified Buyer
“Excellent service in the Cheltenham store. Love the Gabor flat shoes in lovely colours.”
Helpful Report
Posted 1 week ago
Anonymous
Verified Buyer
“Excellent customer service from Cribbs Causeway store where they assisted with an online order”
Helpful Report
Posted 1 week ago
L
Verified Buyer
“Excellent service. Fast delivery.”
Helpful Report
Posted 1 week ago
M
Verified Buyer
“Ordered size 5 first a bit tight spoke to lovely lady on phone and sent back with exchange for size 5 1/2 arrived promptly fits perfectly”
Helpful Report
Posted 1 week ago
L
Verified Buyer
“I ordered two pairs of shoes good service prompt delivery unfortunately one pair was too small and it was a seamless transaction and the other pair comfortable and Iā€™m a very happy customer thank you for good customer service”
Helpful Report
Posted 1 week ago
J
Verified Buyer
“delivered exactly as promised”
Helpful Report
Posted 1 week ago
P
Verified Buyer
“Easy to order, quick delivery. It would be good if you had a lot more choice in sizes 2. It's so very difficult to find ladies shoes and boots in size 2, so pleased you provide these but would love more. Thank you very much. More please.”
Helpful Report
Posted 1 week ago
S
Verified Buyer
“Excellent service good communication!”
Helpful Report
Posted 1 week ago
M
Verified Buyer
“Brilliant fast service”
Helpful Report
Posted 1 week ago
T
Verified Buyer
“Lovely foot shape however thereā€™s a real problem with the leg shape as you get a really bag huge sagging on the inside of the leg calf roughly way up creating an unattractive shape.”
Helpful Report
Posted 1 week ago
V
Verified Reviewer
“Excellent customer service from Sophie at your Keswick shop. Helped me with some difficult foot issues to find the perfect winter boots. So helpful and knowledgeable about best brands for me.”
Helpful Report
Posted 1 week ago
Anonymous
Verified Buyer
“Prompt service, great product, thank you.”
Helpful Report
Posted 1 week ago
L
Verified Buyer
“"Shoes" fine, pity about the stick on label in the sole”
Helpful Report
Posted 1 week ago
D
Verified Buyer
“A recent online purchase took longer than expected to arrive as was informed lost in transit and to expect order to be cancelled! However 2days later another email arrived advising delivery would imminent. Imagine my dismay on opening my parcel the sole of the sandals were dirty and had clearly been worn! Rang customer services who were very apologetic and sent a return label! Today 1 week later my refund as been issued. Minus the Ā£2.99 postage! As the return was due to the fact sandals were unfit for sale I donā€™t see why I should be out of pocket! Very poor! I will never order from Charles Clinkard or recommend you! Order number 93527957”
Helpful Report
Posted 1 week ago
Thank you for leaving a review on your recent purchase. Iā€™m truly sorry to hear about the issues you encountered with your order, from the delivery delays to receiving the sandals in unsatisfactory condition. We strive to provide our customers with quality products, and it's disappointing to learn that we fell short in this instance. I am glad our Customer Service Team were able to assist with your return and kept you informed of the delay. But the lack of quality checking let us down. Your postage is not automatically refunded, but I have pushed this through for you today. Please be assured, your feedback has been passed on to the Warehouse Manager so we can aim to provide the high standards our customers have come to expect. Kind regards, Hannah, Customer Service
Posted 2 days ago
Charles Clinkard is rated 4.8 based on 50,397 reviews
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