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Charles Clinkard Reviews

4.8 Rating 51,715 Reviews
96 %
of reviewers recommend Charles Clinkard
4.8
Based on 51,715 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

Write Your review

Joshua in your York store could not have been more helpful. Lovely manner with my husband and me, totally focussed on the customer and my needs. I have wide, swollen feet and he found every possible pair that could work for me. 20 out of 10 for the way he helped me, and I did buy a pair of shoes in the end, and Josh was never pushy. He wanted my feet to be comfortable. Thank you so much, Josh, for such a gallant, helpful approach. I hope you are there on my next visit. Sue
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Posted 5 days ago
Lovely boots but too high for ankle boots under trousers.
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Posted 5 days ago
Great slippers great service.😊
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Posted 5 days ago
Speedy delivery, had to return shoes as they were too tight but took them back to store with no problem. 365 day return is amazing
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Posted 6 days ago
Great service ,unfortunately the shoes I ordered were to narrow had to return them, no quibble refund and great communication
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Posted 6 days ago
Excellent service - my new shoes arrived very promptly.
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Posted 6 days ago
I am so pleased with my Boots, I have finally found a pair that looks really good and keeps my feet warm!
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Posted 6 days ago
Standard fit which suits me and the quality you would expect. The zip fastening is very stiff but not a problem as laced too. Arrived quickly, box damaged in transit but all ok, thank you.
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Posted 6 days ago
Excellent choice of Boots even though I bought in January!
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Posted 6 days ago
Returned a pair of boots where the seam had opened. Still had receipt after 14 months. No quibble about changing and replacement boots sent to home address. Excellent service!
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Posted 6 days ago
Lovely and comfy boots, lightweight too
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Posted 6 days ago
Quick delivery of my new boots and trainers. I had to return a few pairs to the store at the mall cribs causeway. The staff were really helpful and the transaction was speedy
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Posted 6 days ago
Fantastic Compamy
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Posted 6 days ago
Great experience buying. Smooth transition.
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Posted 6 days ago
Good service. Good product.
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Posted 6 days ago
Very nice selection of footwear displayed in attractive stores,quality footwear from well known manufacturers.
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Posted 6 days ago
Although on this occasion the shoes were not suitable for me, so I had to return them, I cannot fault the excellent customer service and prompt refund.
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Posted 6 days ago
This is the second pair of boots I've purchased from Charles Clinkard and I wouldn't go anywhere else. They are exactly what I wanted, great quality, smart and well made!
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Posted 1 week ago
I bought some Josef Seibel boots (Ruby) online in a size 40. They were too big so I returned them and got a refund within days. There was a Returns slip in the box so I didn't have to go online which made life much easier. I ordered the same boots in a 39 and I love them. They are a generous size so I can get big socks in them. Very pleased with the service and the product.
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Posted 1 week ago
I recently bought a pair of boots but after wearing them twice found there was a defect in the leather. I contacted Charles Clinkard through their WhatsApp customers services and got an immediate response. The problem was dealt with at once by sending me a prepaid returns code to return the boots and my refund was processed within a few days. Excellent customer service!
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Posted 1 week ago
Charles Clinkard is rated 4.8 based on 51,715 reviews