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Charles Clinkard Reviews

4.8 Rating 51,431 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
47,590
 Metrics Info
4.8
Based on 51,431 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

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A
Verified Buyer
“I ordered some slippers online delivered to the local shop They came quickly and I was told they were at the shop via a phone call The only negative was that I had asked for them to be gift wrapped and they weren’t Although to be fair Igot my money back immediately”
Helpful Report
Posted 5 days ago
A
Verified Buyer
“Prompt delivery and clear information on how to return.”
Helpful Report
Posted 5 days ago
C
Verified Buyer
“Absolutely delighted with my purchase and the delivery time was brilliant. Will definitely be using again .”
Helpful Report
Posted 5 days ago
S
Verified Buyer
“Used this company for the first time and very pleased with the service from start to finish. Easy access to navigate tie site and comparable pricing”
Helpful Report
Posted 5 days ago
J
Verified Buyer
“Perfect shoes as always”
Helpful Report
Posted 5 days ago
D
Verified Buyer
“I've bought a couple of pairs before so I know that they fit me. They're very comfortable and good value”
Helpful Report
Posted 5 days ago
J
Verified Buyer
“Only one word comes to mind and it is Excellent”
Helpful Report
Posted 5 days ago
H
Verified Buyer
“Always love the shoes. The information regarding delivery was good. Shame it’s by Royal Mail as often it is difficult to receive the goods. This is from various companies not just this one.”
Helpful Report
Posted 5 days ago
D
Verified Buyer
“The young lady that served us was extremely helpful and professional, was very surprised when she said she was still on probation, she'd certainly make a valuable member of your staff. Really pleased with the fast delivery of my order”
Helpful Report
Posted 5 days ago
J
Verified Buyer
“I purchased a handbag of yours from Cadbury Garden Center and wanted a purse to match. They didn't have one so that's why I ordered from you, very happy with my purchase. Many thanks from Jenny.”
Helpful Report
Posted 5 days ago
H
Verified Buyer
“Quite a limited choice of wide fit trainers but am very pleased with my lace up navy suede ones. Instantly comfortable and the side zip makes them very quick and easy to put on and off, no need to untie the laces.”
Helpful Report
Posted 5 days ago
S
Verified Buyer
“I have wide feet with a very high instep and finding boots or shoes which fit but don't look like I'm a granny is really challenging. Charles Clinkard are one of my key "go to" places for footwear which is comfortable and also looks good. Delivery is swift and returns processed quickly. Highly recommend”
Helpful Report
Posted 5 days ago
A
Verified Buyer
“I enjoyed my visit to my local store. The staff were extremely helpful. I opted to then order online to try a different size and style of boot. The delivery was smooth and I was kept informed every step of the way. It was my first time purchasing from Charles Clinkard and I will definitely return!”
Helpful Report
Posted 5 days ago
G
Verified Buyer
“The website was easy to use, the handbag I wanted was in stock - I'd struggled to find it elsewhere. It arrived a day later than I was expecting. It was beautifully packed.”
Helpful Report
Posted 5 days ago
J
Verified Buyer
“So easy to order no long wait to receive item will definitely be using them again thank you”
Helpful Report
Posted 5 days ago
M
Verified Buyer
“I ordered two pairs of toddler shoes as I couldn’t remember what size I was supposed to get. They arrived very promptly and were beautifully packaged. Onewas supposed to get. They arrived very promptly and we’re beautifully packaged. One pair was returned without any fast and the refund appeared in my bank account the next day”
Charles Clinkard 5 star review on 18th December 2025
Helpful Report
Posted 5 days ago
A
Verified Buyer
“The service was exempalary and as I already owned a pair of the pikolinos shoes which were excellent I ordered another pair in the same size. Unfortunately the pair I ordered were much larger than my original pair so I had to return them. I could not fault the process from ordering to returning my shoes.”
Helpful Report
Posted 5 days ago
C
Verified Buyer
“Friendly and helpful staff at Shrewsbury store. Have used this company for years wherever we have lived.”
Helpful Report
Posted 5 days ago
L
Verified Buyer
“Good service”
Helpful Report
Posted 6 days ago
P
Verified Buyer
“Very helpful staff in shops and speedy arrival of a pair of boots ordered.”
Helpful Report
Posted 6 days ago
Charles Clinkard is rated 4.8 based on 51,431 reviews
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