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Charles Clinkard Reviews

4.8 Rating 51,920 Reviews
96 %
of reviewers recommend Charles Clinkard
4.8
Based on 51,920 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

Write Your review

Quick delivery ease of use and competitive pricing for top brands
Helpful Report
Posted 1 week ago
I purchase some Sketchers mens slip ons which had to be ordered and sent to my home address
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Posted 1 week ago
Shoes arrived in good time. I have had several of these trainers over the years and they are really comfortable.
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Posted 1 week ago
Excellent Service. Wearing my shoes now so comfortable. Thank you
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Posted 1 week ago
We visited Charles Clinkard in Eldon Square Newcastle yesterday 2nd February looking for some wide fit, Velcro fasten shoes and slippers, Sarah went above and beyond to assist us, explaining the makes they had, which was the widest width etc etc, nothing was too much trouble for her, excellent customer service
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Posted 1 week ago
Very pleased by service ! Kept updated on progress of walking sandals and actually arrived a day early Love my sandals !
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Posted 1 week ago
I will have to send both pairs back . I can only wear leather and I did not realise these were vegan . I was not told in the shop in Burford where I tried them on. The other boots I purchased are great as are she shoes my husband purchased . Staff very kind and helpful but did not point out the boots were plastic and I did not realise .
Helpful Report
Posted 1 week ago
Thank you for taking the time to share your feedback. Please accept my apologies for the miscommunication regarding the boots composition. I understand it can be disappointing when ordered items do not meet expectations, but am glad you found our team helpful and your husband found a suitable pair of boots. We are happy to help you find an alternative. We have a range of leather boots on our website and if you have any queries, our Customer Service Team is available 7 days a week and can be reached by phone, email and live chat service. Kind regards, Hannah, Customer Services
Posted 6 days ago
Easy order, great pick up from store.
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Posted 1 week ago
15/01/26 Visited the Stratford Upon Avon store. A lovely friendly member of staff called Jenny helped me find the correct sized shoe-and cheerfully cleaned up the mess when a bottle of Soy sauce broke in my bag and spilled on their chair and floor! That's above and beyond the call of duty! Wonderful selection of shoes there-I always easily find a pair (or two) I like!!
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Posted 1 week ago
Excellent service
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Posted 1 week ago
Very good website, prompt delivery
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Posted 1 week ago
I came across Charles Clinkard when surfing the web for some black loafers. I found exactly what I was looking for and I received a generous discount too. Postage was also free as I spent above the limit. I recommended the site to my daughter and she bought some new trainers too. We are both very happy. Lovely choice of shoes. Just need to win the lottery now😁
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Posted 1 week ago
I contacted Charles Clinkard to ask for advice which was very helpful. I have an issue with my foot and need a prosthetic so finding the right shoes is really important. Although I have not found the right shoes yet because I got the sizing wrong I am confident that Charles Clinkard will have shoes that are not only suitable for my feet but also comfortable and stylish.
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Posted 1 week ago
Excellent service when Royal Mail caused an issue with my order
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Posted 1 week ago
I recently found your shop in Cheltenham. I found the staff friendly and very helpful.
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Posted 1 week ago
I have just purchased a pair of boots from the Teesside Park store and was served by Donna. She was amazing, I was looking for the same boots as I was wearing but they were over 2 years old. She looked in the system and there was one pair left in my size. I’ve never been so happy. Donna was really helpful and friendly, she made my day. Clinkard shoes are the best fit for me and will not go anywhere else now.
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Posted 1 week ago
Shoes are good quality lovely colour, pleased with purchase thankyou
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Posted 1 week ago
Well packaged, very pleased with boots.
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Posted 1 week ago
Very pleased with my purchase,very efficient company.
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Posted 1 week ago
I ordered a pair of boots from the sale. The communication was good and the delivery was quick. I was very happy with the service provided.
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Posted 1 week ago
Charles Clinkard is rated 4.8 based on 51,920 reviews