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Charles Clinkard Reviews

4.8 Rating 51,722 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
48,005
 Metrics Info
4.8
Based on 51,722 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

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C
Verified Buyer
“Delivery could be a bit quicker but otherwise very good”
Helpful Report
Posted 6 days ago
C
Verified Buyer
“Ordering online was easy and delivery slightly delayed because of weather but carrier used kept me informed.”
Helpful Report
Posted 6 days ago
M
Verified Buyer
“I am very happy with the boots but delivery was not satisfactory. I asked for them to be sent to a local DPD pick up point but was not told they had arrived until I checked tracking to find they had been there since the 6th of January. No details for collection just a photograph. Luckily my local pick up point know me so I was just able to show name and address for collection.”
Helpful Report
Posted 6 days ago
Thank you for taking the time to leave your feedback. Whilst I am glad to hear you are happy with your purchase, I am sorry there were complications with collecting from the courier. Your comments have been passed on to DPD to review and help prevent this happening in the future. We hope you shop with us again and are happy to help with any queries. Kind regards, Hannah, Customer Services
Posted 4 days ago
A
Verified Buyer
“Prompt delivery”
Helpful Report
Posted 6 days ago
H
Verified Buyer
“Bought 2 handbags recently for my mum's birthday. The idea was to choose one & return the other. She was delighted with both & couldn't decide so we kept them!”
Helpful Report
Posted 6 days ago
J
Verified Buyer
“First time shopping with you and it was excellent.”
Helpful Report
Posted 6 days ago
A
Unverified Reviewer
“quality at a very reasonable cost”
Helpful Report
Posted 6 days ago
S
Verified Reviewer
“Joshua in your York store could not have been more helpful. Lovely manner with my husband and me, totally focussed on the customer and my needs. I have wide, swollen feet and he found every possible pair that could work for me. 20 out of 10 for the way he helped me, and I did buy a pair of shoes in the end, and Josh was never pushy. He wanted my feet to be comfortable. Thank you so much, Josh, for such a gallant, helpful approach. I hope you are there on my next visit. Sue”
Helpful Report
Posted 6 days ago
A
Verified Buyer
“Lovely boots but too high for ankle boots under trousers.”
Helpful Report
Posted 6 days ago
A
Verified Buyer
“Great slippers great service.😊”
Helpful Report
Posted 1 week ago
L
Verified Buyer
“Speedy delivery, had to return shoes as they were too tight but took them back to store with no problem. 365 day return is amazing”
Helpful Report
Posted 1 week ago
G
Verified Buyer
“Great service ,unfortunately the shoes I ordered were to narrow had to return them, no quibble refund and great communication”
Helpful Report
Posted 1 week ago
A
Verified Buyer
“Excellent service - my new shoes arrived very promptly.”
Helpful Report
Posted 1 week ago
K
Verified Buyer
“I am so pleased with my Boots, I have finally found a pair that looks really good and keeps my feet warm!”
Helpful Report
Posted 1 week ago
C
Verified Buyer
“Standard fit which suits me and the quality you would expect. The zip fastening is very stiff but not a problem as laced too. Arrived quickly, box damaged in transit but all ok, thank you.”
Helpful Report
Posted 1 week ago
S
Verified Buyer
“Excellent choice of Boots even though I bought in January!”
Helpful Report
Posted 1 week ago
M
Verified Buyer
“Returned a pair of boots where the seam had opened. Still had receipt after 14 months. No quibble about changing and replacement boots sent to home address. Excellent service!”
Helpful Report
Posted 1 week ago
S
Verified Buyer
“Lovely and comfy boots, lightweight too”
Helpful Report
Posted 1 week ago
V
Verified Buyer
“Quick delivery of my new boots and trainers. I had to return a few pairs to the store at the mall cribs causeway. The staff were really helpful and the transaction was speedy”
Helpful Report
Posted 1 week ago
S
Verified Buyer
“Fantastic Compamy”
Helpful Report
Posted 1 week ago
Charles Clinkard is rated 4.8 based on 51,722 reviews
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