CharityJob Reviews

Name: CharityJob
Address: Hanover House, 76 Coombe Road, Kingston Upon Thames, Surrey
Rating: 4.49

4.5 Rating 1,508 Reviews

88 %

of reviewers recommend CharityJob

Company Reviews

Metrics

Info

4.5

Based on 1,508 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Email:

info@charityjob.co.uk

Location:

Hanover House,
76 Coombe Road,
Kingston Upon Thames
Surrey
KT2 7AZ

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CharityJob 1 star review on 25th October 2023

Jay

CharityJob 5 star review on 6th September 2021

Mostafa Al-Tumah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had issues with my login details. Sam Mohan kindly assisted me over the phone to resolve the issue. He was very professional, polite and patient.”

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Posted 1 year ago

“Our account manager is absolutely lovely and very quick to respond.”

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Posted 1 year ago

“Very attentive and helpful, Sam Mohan, the Account Manager got back to my query straight away and helped resolve my enquiry.”

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Posted 1 year ago

“I placed our job vacancy on Charity job. We only had one response, who eventually pulled out. I was expecting more.”

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Posted 1 year ago

Dear Moyra, Thank you for taking the time to leave us feedback, it’s greatly appreciated! It’s disappointing to hear that you did not receive the number of applications you were hoping for, but I understand Mathew Warrington, your CharityJob Account Manager has been in contact with you to explain the difficult job market at present across all sectors and especially when trying to recruit for quality fundraisers. As you are considering re-advertising the role with us, I believe Mathew has advised you on making some key changes to your ad to ensure you attract the number and quality of candidates second time around. Best wishes, Beverley Devine Customer Service Manager

Posted 1 year ago

“All through the process Ishi was helpful and made great efforts to help us. The job was a part-time temporary casework post and we knew that this was not an easy thing to find. 11 people applied and we were advised to contact those we had any interest in. This enabled us to eliminate those who were not really interested in part time. In the end there was only one candidate but she has been appointed. None of the other sources we signed up with produced anything at all. We are delighted with the service we have had.”

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Posted 1 year ago

“Ishi is so helpful. She is super friendly and knows how to guide us based on our company needs.”

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Posted 1 year ago

“Speedy response and Khameelah did all that was possible to help.”

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Posted 1 year ago

“I thought the advert was good value for Charity Jobs, CIOF and LinkedIn. However, I was promised weekly contact to discuss how the advert was attracting applications and that didn't happen.”

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Posted 1 year ago

Dear Kirstein, Thank you for taking the time to leave us feedback, it’s greatly appreciated! I understand from speaking with your account manager, Sathya Mohan, that he did try unsuccessfully to contact you on several occasions after receiving your initial email to check in on your ad’s performance, but as he was unable to speak with you directly left a voicemail message instead. It appears you kept missing each other as Sathya had taken intermittent annual leave over several weeks. I’m glad to hear that you did eventually speak with Sathya and that you were pleased with your ad’s performance and successfully recruited to the role. For future reference, and should you advertise with us again and are unable to speak directly with your assigned account manager Sathya, please don’t hesitate to get in contact on 020 8939 8430 and one of our other account managers will be more than happy to help in his absence. Best wishes, Beverley Devine Customer Service Manager

Posted 1 year ago

“Excellent customer service, Jules went out of her way to help me post a job advert last minute. Thank you!”

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Posted 1 year ago

“Not much support in finding any suitable CV's”

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Posted 1 year ago

Dear Mohammed, Thank you for taking the time to leave us feedback, it’s greatly appreciated! I understand your account Manager, Mathew Warrington has now been in contact and has extended the ad for free and advised on how to optimise your ad to ensure more applications. I’m pleased to hear you have amended your application method to the one most favoured by candidates and which results in twice as many applications as other methods. The very best of luck with your recruitment! Best wishes, Beverley Devine Customer Service Manager

Posted 1 year ago

“CharityJobs have gone above and beyond to help get our recruitment advert out today. Thanks, it is very much appreciated.”

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Posted 1 year ago

“Khameelah is very quick to assist - thank you for your help!”

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Posted 1 year ago

“I requested to delete my account and Khameelah Mulbocus was more than happy to help me!”

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Posted 1 year ago

“Sam has been really proactive, friendly, and helpful. I would recommend using CharityJob.”

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Posted 1 year ago

“We had a good range of candidates applying during a quieter August period. Very pleased.”

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Posted 1 year ago

“We are getting good quality applicants - unlike LinkedIn!!!!”

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Posted 1 year ago

“Excellent service... thank you!”

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Posted 1 year ago

“Sam was very helpful in responding quickly and "going the extra mile" in placing the ad on the job board”

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Posted 1 year ago

“Got very unfocused candidate applications, exposed to far fewer people than thought we would”

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Posted 1 year ago

“Ishi is always so friendly and helpful - a joy to speak to!”

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Posted 1 year ago

CharityJob is rated 4.5 based on 1,508 reviews