CharityJob Reviews

Name: CharityJob
Address: Hanover House, 76 Coombe Road, Kingston Upon Thames, Surrey
Rating: 4.50

4.5 Rating 1,533 Reviews

88 %

of reviewers recommend CharityJob

Company Reviews

Metrics

Info

4.5

Based on 1,533 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

info@charityjob.co.uk

Location:

Hanover House,
76 Coombe Road,
Kingston Upon Thames
Surrey
KT2 7AZ

Write Your review

Tell us how CharityJob made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

CharityJob 1 star review on 25th October 2023

Jay

CharityJob 5 star review on 6th September 2021

Mostafa Al-Tumah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super fast response to my query. Very helpful and polite. Thank you”

Helpful Report

Posted 1 year ago

“This was a useful use of our money. I would have liked a littl;e more screening involved as we had a couple of hits that were way off but it was still worth while and we got 3 interviewees/”

Helpful Report

Posted 1 year ago

“Absolute scam job search website. They take your personal information and ignore you.”

Helpful Report

Posted 1 year ago

Dear Jay, Your feedback has been received and we are disappointed that we did not manage to fully address your concerns despite our swift and thorough response to your initial email. You emailed us on Saturday 21st October 23 at 10.26am and on Monday 23rd October at 10.13am we responded promptly, bringing to your attention the statement that the advertiser had in the application process that clearly states that due to staff shortages they’re not able to get back to the candidates applying. We have attached an image of the Ad with the statement in view. CharityJob is an online job board and does not act a recruitment agency and is not involved in the recruitment process. Whilst we actively encourage recruiters to get back to candidates and will continue in our efforts to do so, it is entirely at the recruiter’s discretion. You were advised to contact the recruiter directly for update/feedback on your application as all candidates are. You were also provided with the recruiter’s direct contact information which was obtained from their website along with their social media links to help you further. Hopefully this response now clarifies and clears your concerns. Best wishes, Beverley Devine Customer Service Manager

Posted 1 year ago

“Judith, my contact for goodness knows how many years. Always there, reliable, knowledgeable, honest, responsive; everything a media contact should be.”

Helpful Report

Posted 1 year ago

“Chris made it easy to understand the best options for my multi-job posting needs and the process of getting the jobs onto the site was very user-friendly and quick to do. Looking forward to seeing some quality candidates!”

Helpful Report

Posted 1 year ago

“Sam was excellent in resolving my query and explaining everything clearly. Very happy with the service provided.”

Helpful Report

Posted 1 year ago

“Really helpful and quick at sorting out my problems when i couldn't work out how to renew my Adverts, Beverley was really great.”

Helpful Report

Posted 1 year ago

“prompt informative reply to query - many thanks, karen”

Helpful Report

Posted 1 year ago

“Very helpful customer service team, and a user friendly site.”

Helpful Report

Posted 1 year ago

“We had lots of views on Charity jobs, and we got a few really good outcomes, with volunteers being recruited from it. Thank you”

Helpful Report

Posted 1 year ago

“Quick response to my query, thank you”

Helpful Report

Posted 1 year ago

“I am new to my role and Ishi patiently went through everything and her explanations were so clear. Kerry Gracie CCSS”

Helpful Report

Posted 1 year ago

“Excellent and very rapid personal service from Judith to get us up on line within a few hours. Thnak you”

Helpful Report

Posted 2 years ago

“Natasha explained everything I needed to know. Problem and Question resolved. thank you very much”

Helpful Report

Posted 2 years ago

“Fast resolution of my query”

Helpful Report

Posted 2 years ago

“Again, we had a poor response to our advert.”

Helpful Report

Posted 2 years ago

“happy with service”

Helpful Report

Posted 2 years ago

“Although we don't always get many applications through CharityJob (depending on the role advertised), Jules Keene's approach is always friendly, professional and helpful and I find communicating and working with her effective and pleasurable.”

Helpful Report

Posted 2 years ago

“We didn't get any interest and didn't receive any advice to improve the appeal. For the cost this was disappointing.”

Helpful Report

Posted 2 years ago

Dear Suzanne, Thank you for taking the time to leave us feedback, it’s greatly appreciated! I'm very sorry to hear that the number of clicks on apply your ad received did not translate into candidate applications. I understand your CharityJob Account Manager, Ishi Jordan was on annual leave during your ads life cycle which I believe contributed to the lack of communication, so I can only apologise for this! I believe Ishi has now been in contact with you to advise on the potential reasons which could have contributed to its overall performance and has given suggestions on how to improve the performance of your current live ad and will monitor this moving forward. I believe you now have Ishi’s direct contact details and as our account managers enjoy working collaboratively with their clients, please do not hesitate to contact her should you need further advice or assistance. The very best of luck with your current recruitment! Best wishes Beverley Devine Customer Service Manager

Posted 2 years ago

“I'm so happy with that job board. you are so professional. And I hope if you can also advertise for international Charity Jobs not only inside UK.”

Helpful Report

Posted 2 years ago

CharityJob is rated 4.5 based on 1,533 reviews