CharityJob Reviews

Name: CharityJob
Address: Hanover House, 76 Coombe Road, Kingston Upon Thames, Surrey
Rating: 4.49

4.5 Rating 1,508 Reviews

88 %

of reviewers recommend CharityJob

Company Reviews

Metrics

Info

4.5

Based on 1,508 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Email:

info@charityjob.co.uk

Location:

Hanover House,
76 Coombe Road,
Kingston Upon Thames
Surrey
KT2 7AZ

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CharityJob 1 star review on 25th October 2023

Jay

CharityJob 5 star review on 6th September 2021

Mostafa Al-Tumah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Posted an ad, and was quickly contacted by Sam, who recommended a better option for us. He then promptly sorted it all out for us, including cancelling the original invoice. Very pleased with the service.”

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Posted 1 year ago

“Excellent service, highly recommended. Great support on line and on phone. Easy to use website and maximum coverage.”

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Posted 1 year ago

“The quality of CV's we received was excellent.”

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Posted 1 year ago

“We tried charity jobs to diversify from LinkedIn and wanted to get more focused applicants from the charity sector. Unfortunately we barely got any applicants.”

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Posted 1 year ago

“Sam Mohan has been proactive, responsive and a delight to interact with. He's been respectful of our limitations as a small charity, and comes across as very supportive and helpful. Very enjoyable to work with. Thanks!”

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Posted 1 year ago

“Francis Tawiah”

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Posted 1 year ago

“Sam Mohan is always so helpful and prompt when responding to my queries. Thank you, Gina”

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Posted 1 year ago

“Please accept my heartfelt gratitude for the exceptional work you do in connecting individuals with meaningful opportunities in the nonprofit sector. Your commitment to supporting the charitable community is evident through your platform's efficiency, user experience, and dedication to continuous improvement”

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Posted 1 year ago

“I needed some help with locational searches and emailed in. They responded very promptly. Thanks”

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Posted 1 year ago

“Excellent customer services and advice on how to make necessary adaptations to an advert that had already been posted”

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Posted 1 year ago

“excellent customer service via Ishi! :)”

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Posted 1 year ago

“My account Manager is Sam. He is very calm, polite and helpful. Charity Job answer the phone within a couple of rings, which is important to me. Well done to the Charity Job team. Jacky”

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Posted 1 year ago

“Sam Mohan is always extremely helpful and efficient with any queries that I have. Its great knowing Sam is available to deal with anything straightaway. Thank you, Gina”

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Posted 1 year ago

“Quick response. Excellent response”

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Posted 1 year ago

“Applicants could not apply due to the set up not allowing it. A supposed corrected version had a mis-spelling in it - and the wording was not what had been asked for. Overall a very unsatisfactory experience.”

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Posted 1 year ago

Dear Ian, We are very sorry to hear of the recent issues you had with your job listing. I believe as soon as contact was made with your account manager a temporary fix was implemented to ensure candidates could submit applications and the application wording updated once we were advised of the text you would like used. Please except our sincere apologies for the misspelling of a word used in the application details due to the transposing of 2 letters, which I understand was also immediately corrected by your account manager once brought to his attention. I’m very pleased to hear that you were in contact with your account manager the day after leaving your review to thank him for resolving the issues. As your ad is not due to expire until the 21st August, I will ask Chris Sparkes, your assigned CharityJob Account Manager to give you a follow up call shortly afterwards to discuss its overall performance. We wish you the very best of luck with your recruitment for this role! Best wishes, Beverley Devine Customer Service Manager

Posted 1 year ago

“Very friendly Customer Service. Always offer the best for your situation and making savings.”

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Posted 1 year ago

“We were very pleased with the results from Charity Job, assisted by Ishi, we were able to create a good advert and promote it over 4 weeks-we have 4 good applicants fto interview for our post so fingers crossed.”

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Posted 1 year ago

“Excellent service. Our account manager was super-helpful, the application system was easy to use, and we were very happy with the quality of the applications we received.”

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Posted 1 year ago

“Ishy was very clear, concise and friendly!”

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Posted 1 year ago

“Very proactive without overselling and had some useful suggestions for how to proceed. I have always found Charity Jobs excellent for the range of jobs they advertise and look forward to recruiting through them.”

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Posted 1 year ago

CharityJob is rated 4.5 based on 1,508 reviews