CharityJob Reviews

Name: CharityJob
Address: Hanover House, 76 Coombe Road, Kingston Upon Thames, Surrey
Rating: 4.48

4.5 Rating 1,469 Reviews

87 %

of reviewers recommend CharityJob

Company Reviews

Metrics

Info

4.5

Based on 1,469 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

info@charityjob.co.uk

Location:

Hanover House,
76 Coombe Road,
Kingston Upon Thames
Surrey
KT2 7AZ

Write Your review

Tell us how CharityJob made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

CharityJob 1 star review on 25th October 2023

Jay

CharityJob 5 star review on 6th September 2021

Mostafa Al-Tumah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not very impressed with the lack of applicants. I have now closed my job with you as I have appointed from elsewhere.”

Helpful Report

Posted 1 year ago

Dear Jenny, Thanks for taking the time to leave us feedback, it's greatly appreciated! It's very disappointing to hear that your ad did not receive the number of applications you had expected and that you did not manage to recruit via CharityJob. I understand your CharityJob Account Manager, Chris Sparkes has now been in contact to discuss your ads performance and advise on factors that could have potentially affected this. As all CharityJob Account Managers seek to work collaboratively with their clients to ensure successful recruitment, I believe Chris has given you his direct contact details and you will be in touch to seek his advice and guidance before making any future job ads live. We wish your newly appointed member of staff every success in their new role. Best wishes, Beverley Devine Customer Service Manager

Posted 1 year ago

“Excellent service and our account manager Ishi always stays in contact to update us, about the different options available for our needs.”

Helpful Report

Posted 1 year ago

“Beverly was so helpful and kind in guiding me. She gave me the right answers. Am Satisfied”

Helpful Report

Posted 1 year ago

“Ishi is always such a lovely person, so helpful, so kind and will always sort out any problem I am experiencing .”

Helpful Report

Posted 1 year ago

“My account manager - IJ - has been extremely helpful in exploring options to make our advertising budget go as far as possible!”

Helpful Report

Posted 1 year ago

“site easy to use but we only had 2 enquiries from this advert whilst we had many more from other sites we advertised on. Not cost effective for us”

Helpful Report

Posted 1 year ago

Dear Kirsteen, Thank you for taking the time to leave us feedback, it’s greatly appreciated! It’s always very disappointing to hear that an ad has not performed as well as the recruiter had expected, and that you did not manage to eventually recruit via CharityJob. I understand your CharityJob Account Manager, Jules Keene did reach out to you on the 15th January just after your ad was posted, to offer advice on how to maximise your ads performance by potentially using one of more superior job packages, but I have been advised you were happy to proceed with advertising your vacancy on our Basic job package. As Jules has been unable to contact you via telephone to discuss your feedback, I understand she has followed up with an email instead. Jules would welcome the opportunity to discuss your ads performance stats, which I believe she has detailed in her email to you along with a comparison of our Basic v Branded ad performance stats. If you would like to discuss your ads performance in more details and at your earliest convenience, please feel free to reach out to Jules directly on 020 8939 8437. Best wishes, Beverley Devine Customer Service Manager

Posted 1 year ago

“Great response to our job offer. A wide range of varied applicants.”

Helpful Report

Posted 1 year ago

“Great customer service and price; knowledgable and helpful”

Helpful Report

Posted 1 year ago

“Excellent”

Helpful Report

Posted 1 year ago

“A good platform to use for the sector and a well structured process to follow for listing vacancies. Really helpful to have a named person to contact and the support has been excellent.”

Helpful Report

Posted 1 year ago

“User-friendly and intuitive - all the shortlisting can be done so easily within the platform, so it saves so much admin time. Customer service always available.”

Helpful Report

Posted 1 year ago

“Very helpful advice from Adrian; it's great to see our adverts are constantly monitored by Charity Job to ensure they attract relevant applications”

Helpful Report

Posted 1 year ago

“Great! Good candidates with relevant experience and knowledge.”

Helpful Report

Posted 1 year ago

“quick and efficient”

Helpful Report

Posted 1 year ago

“Answered my query very quickly and efficiently.”

Helpful Report

Posted 1 year ago

“Very quick resolution by Beverley Devine”

Helpful Report

Posted 1 year ago

“Sam was pleasant to deal with; informative, not pushy and able to advise succinctly. It was good to take the time to review our account with him.”

Helpful Report

Posted 1 year ago

“For us as a very small charity is was a good price. W ehave just double our team from three to six and it was our first time using the service, we have learnt a lot about the recruitment process. We would definitley use CharityJob again.”

Helpful Report

Posted 1 year ago

“Very helpful, with advice on how to phase the advert. Plus very helpful on how to put on their system and how to do replies to all who answer. We were surprised at the amount of interest we got in the job! Thank you so much.”

Helpful Report

Posted 1 year ago

“Excellent support from Sam Mohan to get the advert right”

Helpful Report

Posted 1 year ago

CharityJob is rated 4.5 based on 1,469 reviews