CharityJob Reviews

Name: CharityJob
Address: Hanover House, 76 Coombe Road, Kingston Upon Thames, Surrey
Rating: 4.48

4.5 Rating 1,469 Reviews

87 %

of reviewers recommend CharityJob

Company Reviews

Metrics

Info

4.5

Based on 1,469 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Email:

info@charityjob.co.uk

Location:

Hanover House,
76 Coombe Road,
Kingston Upon Thames
Surrey
KT2 7AZ

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CharityJob 1 star review on 25th October 2023

Jay

CharityJob 5 star review on 6th September 2021

Mostafa Al-Tumah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had great support and guidance from Judith and invaluable tech support from Adrian in getting our ad up quickly and looking great.”

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Posted 1 year ago

“Thanks to Jules and Mathew for being so responsive and helpful in getting our latest job advertisement out there on the website.”

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Posted 1 year ago

“CharityJob made me very happy by replying to my enquiry very quickly! Thank you Beverley!”

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Posted 1 year ago

“The Charity job support team are very responsive and helpful.”

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Posted 1 year ago

“The experience of using Charity jobs is great. Very easy, efficient and is able to be used as a high performing ATS. My account manager Jules is helpful, very responsive and engaging. Very happy.”

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Posted 1 year ago

“Satifaction”

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Posted 1 year ago

“Posting an ad was very straightforward and staff were very helpful.”

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Posted 1 year ago

“unsuccessful advert”

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Posted 1 year ago

“Amazing service, Judith Jones is our account manager and has been amazing in terms of speedy service, refunds have been easy to process and overall great service provided!”

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Posted 1 year ago

“As a small charity with limited resources we had to pay UPFRONT for our job advertisement. After 30 days we have had 3 responses all of which were totally inappropriate. From a similar, much cheaper, site we had 69 responses to the same advert, over the same period 10 of which were appropriate and led to our employing a new manager. I asked if Charity Jobs would refund all or part of our fees and was told that no refund would be given. Not a great service, I would never use this site again.”

Helpful Report

Posted 1 year ago

Dear Andrew, Thank you for taking the time to leave us feedback. I understand CharityJob have been in contact with you to offer an agreeable resolution and that all issues are now fully resolved. We wish you the very best of luck with all future recruitment. Best wishes, Beverley Devine Customer Service Manager

Posted 1 year ago

“A great resource for an agency in the sector. Judith always happy to help anything that goes wrong quickly.”

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Posted 1 year ago

“Efficient and felt like a personalised service”

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Posted 1 year ago

“They provided a quality service and explained the process well.”

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Posted 1 year ago

“Game changer. Working in a small team at full capacity, this platform has enabled us to skip the admin and concentrate on finding great candidates.”

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Posted 1 year ago

“Our best candidates came from Charity Jobs”

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Posted 1 year ago

“Everyone at CharityJob is so helpful! A great support for their customers and a great team!”

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Posted 1 year ago

“Super fast response to my query. Very helpful and polite. Thank you”

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Posted 1 year ago

“This was a useful use of our money. I would have liked a littl;e more screening involved as we had a couple of hits that were way off but it was still worth while and we got 3 interviewees/”

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Posted 1 year ago

“Absolute scam job search website. They take your personal information and ignore you.”

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Posted 1 year ago

Dear Jay, Your feedback has been received and we are disappointed that we did not manage to fully address your concerns despite our swift and thorough response to your initial email. You emailed us on Saturday 21st October 23 at 10.26am and on Monday 23rd October at 10.13am we responded promptly, bringing to your attention the statement that the advertiser had in the application process that clearly states that due to staff shortages they’re not able to get back to the candidates applying. We have attached an image of the Ad with the statement in view. CharityJob is an online job board and does not act a recruitment agency and is not involved in the recruitment process. Whilst we actively encourage recruiters to get back to candidates and will continue in our efforts to do so, it is entirely at the recruiter’s discretion. You were advised to contact the recruiter directly for update/feedback on your application as all candidates are. You were also provided with the recruiter’s direct contact information which was obtained from their website along with their social media links to help you further. Hopefully this response now clarifies and clears your concerns. Best wishes, Beverley Devine Customer Service Manager

Posted 1 year ago

“Judith, my contact for goodness knows how many years. Always there, reliable, knowledgeable, honest, responsive; everything a media contact should be.”

Helpful Report

Posted 1 year ago

CharityJob is rated 4.5 based on 1,469 reviews