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Castle Hot Tubs Reviews

4.9 Rating 1,107 Reviews
98 %
of reviewers recommend Castle Hot Tubs
4.9
Based on 1,107 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Castle Hot Tubs Reviews
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Phone:

01348840509

Location:

Hayscastle
Haverfordwest
SA62 5QG

We have used castle hot tubs now on quite a few occasions both by mail when living in Cambridgeshire, or also now as we live in Pembrokeshire; visiting in person. We have always been very happy with the service we receive, the guys here always happy to help with knowledgeable, friendly and helpful advice. They appear to have all you could possibly need for your hot tub too and we would happily recommend them to anyone. Mr. and Mrs. Parsons.
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Posted 6 years ago
Very Efficint and fair pricing
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Posted 6 years ago
Fast Responsive Service
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Posted 6 years ago
Easy to use website, part arrived ok and fitted perfectly. All good, thanks
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Posted 6 years ago
Very good website and efficient service
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Posted 6 years ago
I was struggling to get the right filters for my 14-year Saratoga Spa but Castle solved my dilemma and my hot tub is now up and running ready for the summer ahead. Also ordered; Shock Treatment and Test Strips. Goods were delivered expediently with minimal effort involved in ordering on-line. Thank you very much Castle.
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Posted 6 years ago
Delivered the goods on time.
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Posted 6 years ago
Quick delivery
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Posted 6 years ago
First time using the site quick delivery would use again
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Posted 6 years ago
Paid for next day delivery which did not arrive. Had to go out and buy chlorine which cost me £15 for a kilo & £10 diesel. Not happy
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Posted 6 years ago
Good website , ordering process quick, can pay with paypal and quick delivery, thats why i continue to order from you guys
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Posted 6 years ago
Tub was delivered on time and all set up for us by 2 gentlemen who were very friendly and professional and also every one at castle hottubs in the Swansea showroom and also over the phone have been absolutely brilliant .will recommend them to anyone who wants to purchase a lovely hottub.
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Posted 6 years ago
Superb service all the staff are most helpful. Couldn't ask for any better support/help following the purchase of our hot tub.
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Posted 6 years ago
Over the last 2 years we have purchased 6 hot tubs with castle hot tubs for our holiday cottages on the Pembrokeshire coast. The service we've had from this company is fantastic! I can not recommend the family run business enough. And the best part is our bookings have increased hugely even out of season. We've just ordered another 2 hot tubs to complete all 8 of our cottages. If your looking for a hot tub make sure you visit these guys.
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Posted 6 years ago
Always reasonable prices. Always fast delivery. Really excellent company to deal with.
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Posted 6 years ago
Always quick and high quality chemicals that do the job, free postage and 5% off for being loyal - all great stuff
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Posted 6 years ago
Small discount, fast delivery, great customer service and good product
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Posted 6 years ago
Prompt delivery, goods as described
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Posted 6 years ago
Called in today. Very friendly, helpful and informative salesman. Purchased hot tub chemicals, good experience, will definitely visit again. Very happy to recommend.
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Posted 6 years ago
First class service, got exactly what I ordered and very quickly.
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Posted 6 years ago
Castle Hot Tubs is rated 4.9 based on 1,107 reviews