Name: Castle Hot Tubs
Address: Hayscastle, Haverfordwest
Rating: 4.88

“Excellent service- quality products at great prices”

Posted 7 years ago

Hi John, many thanks for your positive feedback and rating. We aim to maintain an efficient & friendly service and to provide good quality products at a fair price. We hope to continue to provide you with this in the future. Regards, the Castle Hot Tubs team.

Posted 7 years ago

“Recieved another customers package !!!!”

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Posted 7 years ago

Hi Jens. We are really disappointed that there was an error in your delivery. We endeavour to ensure that every order is dispatched accurately and will rectify this for you immediately. Kind Regards, the Castle Hot Tubs team.

Posted 7 years ago

“Quality goods, reasonably priced, very fast service. Good advice when needed.”

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Posted 7 years ago

Hi Mike, many thanks for your positive feedback and rating. We aim to maintain an efficient & friendly service and to provide good quality products at a fair price. We hope to continue to provide you with this in the future. Regards, the Castle Hot Tubs team.

Posted 7 years ago

“These multifunctional BOAST chlorine granules do the job brilliantly. Not only do they maintain the correct level of chlorine, they keep the water beautifully clear, due to killing algae build-up which can leave the water looking a bit green. I’ve tried other chlorine granuals but this BOAST system does the trick perfectly.”

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Posted 7 years ago

“Excellent service, great prices for quality products,”

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Posted 7 years ago

Hi John, many thanks for your positive feedback and rating. We aim to maintain an efficient & friendly service and to provide good quality products that will make owning and operating your hot tub easy. We hope to continue to provide you with this in the future. Regards, the Castle Hot Tubs team.

Posted 7 years ago

“Thank you. Received 2 packs of AquaChek all in good order, relatively fast.”

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Posted 7 years ago

Hi Margaret, many thanks for your positive feedback and rating. We aim to maintain an efficient & friendly service and we hope to continue to provide you with this in the future. Regards, the Castle Hot Tubs team.

Posted 7 years ago

“Sorry but you sent the wrong pillows and promised to send the correct one ASAP but now at the end of the week no delivery. We want this to be our main supplier for our hot tubs , so we r hoping thing will be corrected”

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Posted 7 years ago

Hi Keith, we are really sorry that you are disappointed with the service that you have received from Castle Hot Tubs. It is our understanding that the courier delivered your item to a neighbour. Our Customer Services team have been trying to contact you directly in order to resolve the issue to the best extent possible.

Posted 7 years ago

“Alway quick at delivery. Cost competitive.”

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Posted 7 years ago

Hi Alan, many thanks for your positive feedback and rating. We aim to maintain an efficient & friendly service and we hope to continue to provide you with this in the future. Regards, the Castle Hot Tubs team.

Posted 7 years ago

“Very good service in the contact with the seller.”

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Posted 7 years ago

Hi Christin. Thank you for your positive feedback and rating. We strive to maintain an efficient & friendly service and provide good quality products that make owning and operating a hot tub straightforward and enjoyable. We hope to provide you with this again in the future! Regards, the Castle Hot Tubs team.

Posted 7 years ago

“Very easy to use website, had the products that I requested , and the chemicals arrived in a very timely fashion which is what you should expect anyway but is nice when it happens without any issue”

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Posted 7 years ago

Hi Simon, many thanks for your positive feedback and rating. We aim to maintain an efficient & friendly service and we hope to continue to provide you with this in the future. We are glad to hear that you found the website easy to use, we are constantly striving to make it better! Regards, the Castle Hot Tubs team.

Posted 7 years ago

“Very good , will use again”

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Posted 7 years ago

“Parts arrived on time all fitted and the tuns up and running again very pleased”

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Posted 7 years ago

Hi David, many thanks for your positive feedback and rating. We strive to maintain an efficient & friendly service and provide good quality products that make owning and operating a hot tub simple. We hope to continue to provide you with this in the future! Regards, the Castle Hot Tubs team.

Posted 7 years ago

“Great service as always!”

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Posted 7 years ago

Hi Peter, many thanks for your positive feedback and rating. We strive to maintain an efficient & friendly service and provide good quality products that make owning and operating a hot tub simple. We hope to continue to provide you with this in the future! Regards, the Castle Hot Tubs team.

Posted 7 years ago

“I've used Aquafinesse for a number of years now and find it the least hassle care package for a Hot tub. The service / help advice from the team at Castle Hot Tubs is always great so there is never a need to go anywhere else for all your requirements in my book!”

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Posted 7 years ago

Hi Stephen, many thanks for your positive feedback and rating. We strive to maintain an efficient & friendly service and provide good quality products that make owning and operating a hot tub simple. We hope to continue to provide you with this in the future. Aquafinesse really does do what it promises on the box! We're glad to hear it works well for you too. Regards, the Castle Hot Tubs team.

Posted 7 years ago

“Castle Hot Tubs supplied me with 2 pre-fill filters. My order was delivered in a very short time,very pleased. I had previously filled my spa but the water looked dull,so I connected an old central heating pump to the drain and ran the spa water through the in line filter from Castle,for 24 hours,it added a sparkle to the water , just what I wanted.”

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Posted 7 years ago

Hi Peter, many thanks for your positive feedback and rating. We strive to maintain an efficient & friendly service and provide good quality products that make owning and operating a hot tub simple. We hope to continue to provide you with this in the future! We are glad to hear you have sparkling water, if you need any further advice on water quality, please get in touch one of our experts will be happy to help. Regards, the Castle Hot Tubs team.

Posted 7 years ago

“Really good service from Castle hot tubs. The Estelle filter cleaner isn’t as good as I hoped it would be tho and not worth the money at all. I can get it cleaner just soaking it and using the hose. Really disappointed with the product”

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Posted 7 years ago

Hi Dionne, many thanks for your positive feedback and rating. We strive to maintain an efficient & friendly service and provide good quality products that make owning and operating a hot tub simple. We are disappointed to hear that the filter cleaner has not met your expectations. Water pressure can affect the efficiency of the product. If you think we may be able to help you use the product more effectively, please give us a call. Regards, the Castle Hot Tubs team.

Posted 7 years ago

“Excellent service happy with products”

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Posted 7 years ago

Hi Steve, many thanks for your positive feedback and rating. We strive to maintain an efficient & friendly service and provide good quality products that make owning and operating a hot tub simple. We hope to continue to provide you with this in the future! Regards, the Castle Hot Tubs team.

Posted 7 years ago

“Always great service and fast delivery....”

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Posted 7 years ago

Hi Mike, many thanks for your positive feedback and rating. We strive to maintain an efficient & friendly service. We hope to continue to provide you with this in the future! Regards, the Castle Hot Tubs team.

Posted 7 years ago

“Prompt and efficient service”

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Posted 7 years ago

Hi Joy, many thanks for your positive feedback and rating. We strive to maintain an efficient & friendly service. We hope to continue to provide you with this in the future! Regards, the Castle Hot Tubs team.

Posted 7 years ago

Author didn't leave any comments.

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Posted 7 years ago

Hi David, many thanks for the positive rating. We aim to keep our service at 5 stars! Regards, the CHT team.

Posted 7 years ago

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	95%
Customer Service
Communication Channels	Telephone, Email

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