Cartridge Shop Reviews

Name: Cartridge Shop
Rating: 4.77

4.8 Rating 17,271 Reviews

100 %

of reviewers recommend Cartridge Shop

Company Reviews

Metrics

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4.8

Based on 17,271 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge Shop 5 star review on 3rd March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It's when something goes wrong you really find out how good a company is. Top marks to Melanie in Customer Services who promptly sorted out an issue for me. I will happily use Cartridge Shop in the future.”

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Posted 11 hours ago

Dear Alan, Thank you so much for your feedback. We greatly appreciate your support and are thrilled to hear that you had a positive experience with our services. We are committed to providing top-notch customer service, and it brings us immense joy to know that Melanie from our Customer Services team promptly addressed and resolved any issue you encountered. Thank you once again for your trust in our company. Kind regards, Lucy Cartridge Shop

Posted 7 hours ago

“Bought the ink cartridge and it didn't work. Emailed the company but no reply.”

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Posted 12 hours ago

“I recently needed to return a faulty cartridge which is unusual in itself as I’ve been ordering through the cartridge shop for many years & never had a problem. I had The BEST customer service from Melanie who was amazingly prompt & efficient in both replying to my email & sending a replacement …in fact within 24 hours. Great service Melanie. Thank you”

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Posted 1 day ago

Dear Lesley, Thank you so much for your outstanding review. We are so happy to hear you have had a lovely customer service experience with Melanie. We will definitely pass on your kind words. Thank you again for your amazing review and for being a valued customer. If you need anything else, please do contact us. Kind regards Lucy Cartridge Shop

Posted 13 hours ago

“I had a problem with a faulty ink cartridge, so contacted Cartridge Shop via email early in the morning. I had not expected to hear from them for a couple of days, but was pleasantly surprised to receive an email from Simon H by lunch time with news of a replacement cartridge on its way at no extra cost. He was quick, friendly and professional. I've been with this company for several years now and have always had good and super fast service from them. Thank you.”

Helpful Report

Posted 1 day ago

Dear Patricia, Thank you so much for your review. We are pleased that Simon H was able to assist you promptly and provide a solution to the issue with your faulty ink cartridge. At Cartridge Shop, we strive to offer friendly and professional service, and it is rewarding to know that we met your expectations. If you need anything else, please do contact us. Kind regards Lucy Cartridge Shop.

Posted 13 hours ago

“The lady from Crewe was excellent thanks to her the issue was resolved quickly. Regards David”

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Posted 1 day ago

Dear David,Thank you so much for leaving us a fantastic 5-star rating! We truly appreciate your kind words about Cartridge Shop. We are absolutely thrilled to hear that our service met your expectations. We'll make sure to pass on your appreciation to Lucy who handled your issue so efficiently. Her dedication in quickly resolving the matter is greatly appreciated. We're grateful to have you as our valued customer and we look forward to serving you again in the future. Regards, Emma

Posted 1 day ago

“I returned and ink cartridge that didn't appear to be compatible with my printer, Melanie advised me of the problem and processed a refund. Thank you for being prompt and helpful.”

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Posted 1 day ago

Good Morning, Thank you so much for your 5 star rating of Cartridge People, We are so pleased to hear that you had a good experience with our customer care, particularly with Melanie. We truly appreciate your kind words. Thank you for your support!

Posted 1 day ago

“It is value for money, no messing, quick delivery, have used it for a while now well satisfied.”

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Posted 2 days ago

“Excellent service - good prices on cartridges and very fast delivery. Thanks”

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Posted 3 days ago

“Always prompt delivery. After placing my order for printer cartridges I noticed that the advertised discount had not been applied. After sending a short email, this was quickly rectified. Good service!”

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Posted 3 days ago

“A very fast service - no complaints at all.”

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Posted 3 days ago

“Reliable and reasonable.”

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Posted 4 days ago

“Fast dispatch of ordered items.”

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Posted 6 days ago

“Great servic e good catridges”

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Posted 6 days ago

“10/10 Perfect”

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Posted 6 days ago

“Good value and speedy service”

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Posted 6 days ago

“Great service always. Compatible ink cartridges hold more, value for money. Like the fact that I can save up used cartridges and post them back to you in your pre-paid envelopes - good for the environment.”

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Posted 6 days ago

“Competitive pricing and very prompt delivery of Epsom inks.”

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Posted 1 week ago

“HP361 cartridge will not work in printer. Keeps saying "not compatible". Have tried everything but will not work. I had HP351XL previously and that was OK, so not happy”

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Posted 1 week ago

Dear Clive, Thank you for your review. I am sorry to hear that you have experienced an issue. I can see you are in contact with Customer Service already and they will resolve the issue as quickly as possible. Kind regards Siobhan

Posted 4 days ago

“Always great service from Cartridge Shop. Their ink cartridges, both original printer manufacturer and generic compatible ones, are good quality and produce excellent printed documents. Their prices are very competitive, dispatch of items is quick and their after sales service, including a telephone helpline if needed, is first class. I recommend Cartridge Shop”

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Posted 1 week ago

“Good quick delivery”

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Posted 1 week ago

Cartridge Shop is rated 4.8 based on 17,271 reviews