Cartridge Shop Reviews

Name: Cartridge Shop
Rating: 4.77

4.8 Rating 17,269 Reviews

100 %

of reviewers recommend Cartridge Shop

Company Reviews

Metrics

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4.8

Based on 17,269 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge Shop 5 star review on 3rd March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It is value for money, no messing, quick delivery, have used it for a while now well satisfied.”

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Posted 1 day ago

“Reliable and reasonable.”

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Posted 3 days ago

“No problems Easy to deal with 4 star because there is always room for improvement.”

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Posted 6 days ago

“Very pleased with the service, but I wish you would stop trying to get the purchaser to buy compatable inks, rather than the originals. I have always found the compatable inks are problematic, and not reliable! Richard Taylor.”

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Posted 3 weeks ago

“Unfortunately the replacement ink for my HP printer didn't work. I had to complete a few tests to ensure the ink couldn't be used but eventually there was a no hassle return and refund.”

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Posted 4 weeks ago

“Everything has been fine - timing of delievries, suitablitity of content. Keep it up”

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Posted 1 month ago

“Happy with the service overall.”

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Posted 1 month ago

“Excellent service always delivered on time and good quality products. The only niggle is the price which has increased regularly over the past two years. However it is only fair to point out that competitors prices have probably also risen during that timescale.”

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Posted 1 month ago

“Great servie when required, but incinrd to "pester" too much with promn0otional emails”

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Posted 1 month ago

“You do take a risk with compatible cartridges and mine for a Brother magenta was rejected. I emailled and Lucinda replied promptly, asked 2 or 3 relevant questions and a replacement cartridge is now on its way. Very quick and easy. So 5 stars for the rapid and helpful response but 4 stars overall because the cartridge failed.”

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Posted 2 months ago

Good afternoon Sandy, Thank you for your review. I am sorry you had a problem with one of the cartridges we supplied, but pleased to read that Lucinda replaced this quickly for you. I will ensure she receives your positive feedback. Kind Regards, Marianne

Posted 2 months ago

“I bought compatible cartridges for my HP Officejet Pro printer at a very good price. delivery was excellent and the advice form Cartridge Shop was thorough. The cartridges should work with my printer, if not, the money-back guarantee would come into operation. I received the cartridges and inserted them in the almost new printer, but unfortunately they would not work due to HP security. I talked to Cartrdige Company, they guided me through several trials to get them working, but failed. Subsequently I was given full credit for the purchase as promised. I have used this Copany many times and trust them implicitly.”

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Posted 2 months ago

Many thanks for your review. Whilst I am sorry to hear that you sadly received some cartridges which your printer would not recognise, I am pleased to hear that we have got this resolved to your satisfaction. We hope to continue to receive your custom. Should you need anything further, please feel free to contact us. Thanks again.

Posted 2 months ago

“Item arrived in good time & good order. Thanks. Answers to best of my recollection!”

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Posted 2 months ago

“Colours good comparabloe with manufacturers and capacity, if anything, better. Not quite cheapest - Asda's own the cheapest foundb- but delivery excellent.”

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Posted 2 months ago

“The cartridge didn't work - but the staff were very prompt in dealing with my response and in a courteous way.”

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Posted 2 months ago

Thank you so much for awarding Cartridge Shop with a 4-star rating! We truly appreciate your feedback and are thrilled to hear about your overall positive experience. We apologize for any inconvenience caused by the cartridge not working, but we're glad that our staff promptly addressed your response and handled it in a courteous manner. Your satisfaction is our utmost priority, and we look forward to providing you with an even better experience in the future. Once again, thank you for your kind review and for choosing Cartridge Shop. Best regards, Gemma

Posted 2 months ago

“Good stock of inkjet printer cartridges at a sensible price; very quick and efficient despatch.”

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Posted 2 months ago

“Have ordered before from you and found the cartridges very good,this time it took a while for the ink to be accepted by the printer but seems to be ok now.”

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Posted 2 months ago

“It works ok”

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Posted 2 months ago

“Very quick once order has been put in. Usually choose Cartridge shop to deal with”

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Posted 3 months ago

“Fast and efficient serviced thank you! I found that Cartridge Shop had my speciifc HP cartridges at a time when I couldn't get them direct from HP. (Not 5 stars as prices are higher and delivery is extra.)”

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Posted 3 months ago

“I have been happy with Cartridge Shop for many years. Only one bad call when I bought similar cartridges instead of original for my hewlett packard printer it just didn’t like them😳😳”

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Posted 3 months ago

Good morning Doreen, Thank you for your review and continued custom. I am sorry you had a problem with a compatible cartridge a few years ago, I can see that a refund was issued to you. Kind Regards, Marianne

Posted 3 months ago

Cartridge Shop is rated 4.8 based on 17,269 reviews