Cartridge Shop Reviews

Name: Cartridge Shop
Rating: 4.77

4.8 Rating 18,060 Reviews

100 %

of reviewers recommend Cartridge Shop

Company Reviews

Metrics

Info

4.8

Based on 18,060 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge Shop 5 star review on 3rd March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always excellent service with a prompt dispatch - had an issue recently with a delivery gone missing but Emma in customer services was really helpful and resolved the issue with minimal fuss. Highly recommended.”

Helpful Report

Posted 10 hours ago

Good afternoon, Thank you so much for your wonderful review, Ryan! We’re thrilled to hear that Emma was able to help you resolve your delivery issue with ease. Your feedback means a lot to us, and we truly appreciate your recommendation. If you ever need assistance in the future, please don’t hesitate to get in touch! Warm regards, Team Cartridge Shop

Posted 9 hours ago

“Always found to provide competitive price and very important great service.”

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Posted 1 day ago

“good value and performance would buy again”

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Posted 3 days ago

“I'll never go anywhere else for my printer supplies, superb service and products.”

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Posted 3 days ago

“Cartridges not compatible, order consistent of two different makes. One make worked fine and the other showed end of life. Colour prints were blurred as they failed to align and they stopped the printer from printing the calibration sheet. Placing three original Cannon cartridges printed the calibration sheet and after completing the calibration it printed as normal. The other issue on training the cartridges, I was told that the money would be in my account within five TD working days. This is not true as the package was stuck with Evri. On calling cartridge shop, they told me they can only start the refund one they have the package returned and they allow up to 28 days for Evri to get the package back to them. In the end, they did the right thing by refunding me before receiving the package and I was only out of pocket for the postage costs so just under £5.00 plus three agro of repairing the cartridges and taking them to a Evri collection point.”

Helpful Report

Posted 5 days ago

Good afternoon, Thank you for sharing your feedback with us. I sincerely apologize for the inconvenience you faced with the cartridges you ordered and the issues with the refund process. It's understandable how frustrating this situation can be. I’m glad to hear that our team was ultimately able to resolve the refund for you. We appreciate your patience and feedback as we strive to improve our customer experience. If you have any further concerns, please do not hesitate to reach out to our Customer Service Team. Kind regards Team Cartridge Shop

Posted 3 days ago

“Very quick delivery”

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Posted 5 days ago

“Problems with Compatable Ink Cartridges for my Canon printer were swiftly resolved without any fuss with help from Rachel and Lucy. Thank you.”

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Posted 1 week ago

Good afternoon, Thank you for your fantastic review! We’re delighted to hear that Rachel and Lucy were able to resolve your issues with the compatible ink cartridges swiftly. Providing seamless support is always our goal, and your satisfaction means the world to us. If you ever need further assistance, please don’t hesitate to reach out! Warm regards, Caroline. Cartridge Shop

Posted 1 week ago

“Good value for money, prompt delivery of goods.”

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Posted 1 week ago

“Have bought cartridges from you for several years and have always been happy with the service provided. Had a query recently which was solved by Melanie for which I am grateful. Thank you.”

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Posted 1 week ago

Good afternoon, Thank you so much for your kind review, Norman! We’re delighted to hear that you have been happy with our service over the years and that Melanie was able to assist you with your recent query. Your continued support means a lot to us, and we’re always here to help if you need anything in the future. Warm regards, Team Cartridge Shop

Posted 1 week ago

“Amazing service! Emma was really good at getting back to me and helping me with all my questions :)”

Helpful Report

Posted 1 week ago

Good afternoon, Thank you for your fantastic review! We're thrilled to hear that Emma was able to assist you promptly and address all your questions. Providing exceptional customer service is our top priority, and we’re delighted that you had such a positive experience with us. If you ever need further assistance, don’t hesitate to reach out! Warm regards, Team Cartridge Shop

Posted 1 week ago

“Quick and easy”

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Posted 1 week ago

“Brilliant- really quick delivery & great product”

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Posted 1 week ago

“Easy to find item required and checkout was simple.”

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Posted 1 week ago

“I buy all my printer ink from the Cartridge Shop because they have what I need, at a reasonable price, and deliver really quickly”

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Posted 1 week ago

“Been a customer of Cartridge Shop for 15 years, they have never failed me. Always a fast, efficient service, and competitively priced cartridges. Long may they continue.”

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Posted 2 weeks ago

“I have used Cartridge Shop for a few years now and the service has always been great. This time my order was delivered to the wrong address (thanks to Evri!). I notified Cartridge Shop and after a few hours, Phil called with the location of where the parcel had been incorrectly delivered and I was able to retrieve it. Phil was very polite and helpful and apologetic (for Evri’s) error. Excellent service by him.”

Helpful Report

Posted 2 weeks ago

Good afternoon, Thank you for your wonderful review, Arun! We’re so glad to hear that Phil was able to assist you during this delivery hiccup. Your kind words about his politeness and helpfulness are greatly appreciated, and we are thrilled that you were able to retrieve your parcel without too much hassle. We always strive to provide excellent customer service, and it's heartening to know we met your expectations. If you need anything else in the future, please don't hesitate to get in touch! Warm regards, Team Cartridge Shop

Posted 2 weeks ago

“Excellent service quick delivery and inks work well”

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Posted 2 weeks ago

“My overall experience with Cartridge shop is excellent. They provide amazing customer service especially customer service advisor Lucy. I always buy printer cartridges from Cartridge shop due to their great customer service, compatible price, on time delivery and easy returns & refunds. I would 100% recommend Cartridge shop to friends and family. Very happy customer :)”

Helpful Report

Posted 2 weeks ago

Good afternoon, Thank you for your wonderful review! We’re thrilled to hear that you had an excellent experience with Cartridge Shop and that Lucy made such a positive impression on you. It’s our goal to provide top-notch customer service, competitive pricing, and seamless delivery, and it’s fantastic to know that we hit the mark for you. We truly appreciate your recommendation and look forward to serving you again in the future! Best wishes, Alison Team Cartridge Shop

Posted 2 weeks ago

“The cartridges arrive so quickly, and the after service is amazing - resolved my issue quickly and efficiently great service all round :)”

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Posted 2 weeks ago

Good afternoon, Thank you for your amazing review! We’re so glad to hear that your cartridges arrived quickly and that our Customer service team was able to resolve your issue efficiently. Providing great service is what we strive for, and it’s wonderful to know we met your expectations! If you need any more assistance in the future, please don’t hesitate to reach out. Warm regards, Alison Team Cartridge Shop

Posted 2 weeks ago

“Om time and a good price”

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Posted 2 weeks ago

Cartridge Shop is rated 4.8 based on 18,060 reviews