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Cartridge Shop Reviews

4.8 Rating 17,269 Reviews

100 %

of reviewers recommend Cartridge Shop

Company Reviews

4.8

Based on 17,269 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge Shop 5 star review on 3rd March 2024

Elena-daniela C

Cartridge Shop 5 star review on 28th February 2023

Cartridge Shop 5 star review on 21st July 2022

Cartridge Shop 5 star review on 1st July 2022

Cartridge Shop 5 star review on 1st July 2022

Cartridge Shop 5 star review on 24th October 2021

Cartridge Shop 5 star review on 14th September 2021

9

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently needed to return a faulty cartridge which is unusual in itself as I’ve been ordering through the cartridge shop for many years & never had a problem. I had The BEST customer service from Melanie who was amazingly prompt & efficient in both replying to my email & sending a replacement …in fact within 24 hours. Great service Melanie. Thank you”

Posted 3 hours ago

“I had a problem with a faulty ink cartridge, so contacted Cartridge Shop via email early in the morning. I had not expected to hear from them for a couple of days, but was pleasantly surprised to receive an email from Simon H by lunch time with news of a replacement cartridge on its way at no extra cost. He was quick, friendly and professional. I've been with this company for several years now and have always had good and super fast service from them. Thank you.”

Posted 7 hours ago

“The lady from Crewe was excellent thanks to her the issue was resolved quickly. Regards David”

Posted 12 hours ago

Dear David,Thank you so much for leaving us a fantastic 5-star rating! We truly appreciate your kind words about Cartridge Shop. We are absolutely thrilled to hear that our service met your expectations. We'll make sure to pass on your appreciation to Lucy who handled your issue so efficiently. Her dedication in quickly resolving the matter is greatly appreciated. We're grateful to have you as our valued customer and we look forward to serving you again in the future. Regards, Emma

Posted 8 hours ago

“I returned and ink cartridge that didn't appear to be compatible with my printer, Melanie advised me of the problem and processed a refund. Thank you for being prompt and helpful.”

Posted 15 hours ago

Good Morning, Thank you so much for your 5 star rating of Cartridge People, We are so pleased to hear that you had a good experience with our customer care, particularly with Melanie. We truly appreciate your kind words. Thank you for your support!

Posted 15 hours ago

“Excellent service - good prices on cartridges and very fast delivery. Thanks”

Posted 2 days ago

“Always prompt delivery. After placing my order for printer cartridges I noticed that the advertised discount had not been applied. After sending a short email, this was quickly rectified. Good service!”

Posted 2 days ago

“A very fast service - no complaints at all.”

Posted 2 days ago

“Fast dispatch of ordered items.”

Posted 5 days ago

“Great servic e good catridges”

Posted 5 days ago

“10/10 Perfect”

Posted 5 days ago

“Good value and speedy service”

Posted 5 days ago

“Great service always. Compatible ink cartridges hold more, value for money. Like the fact that I can save up used cartridges and post them back to you in your pre-paid envelopes - good for the environment.”

Posted 5 days ago

“Competitive pricing and very prompt delivery of Epsom inks.”

Posted 6 days ago

“Always great service from Cartridge Shop. Their ink cartridges, both original printer manufacturer and generic compatible ones, are good quality and produce excellent printed documents. Their prices are very competitive, dispatch of items is quick and their after sales service, including a telephone helpline if needed, is first class. I recommend Cartridge Shop”

Posted 6 days ago

“Good quick delivery”

Posted 6 days ago

“Orders normally received in 2 working days of being placed. Also, I've had no problems whatsoever with Cartridge Shop products over the last 15 years.”

Posted 1 week ago

“very helpfull phone operator and delivery came as arranged”

Posted 1 week ago

“good supply,good delivery,good service”

Posted 1 week ago

“very professional staff and service”

Posted 1 week ago

“Totally reliable. Good prices. Excellent quality. Speedy delivery. I've been using the Cartridge Shop for ages and have never been disappointed. Great service. Highly recommended”

Posted 1 week ago

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Cartridge Shop is rated 4.8 based on 17,269 reviews