Canada Travel Specialists Reviews

Name: Canada Travel Specialists
Address: Floor 5, 39 St Vincent Place, Glasgow, Glasgow
Rating: 4.83

4.8 Rating 750 Reviews

97 %

of reviewers recommend Canada Travel Specialists

Company Reviews

Metrics

Info

4.8

Based on 750 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

0330 094 8379

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Canada Travel Specialists 5 star review on 14th October 2022

Deb & Steve From Essex

Canada Travel Specialists 5 star review on 22nd August 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Make such vouchers are delivered at the start of the holiday.”

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Posted 10 years ago

“My enquiry (via email) was dealt with promptly and following a telephone conversation a detailed personalised itinerary was sent by Laura including photographs which was very helpful. after contacting friends who decided to join us on the holiday the booking with Laura was straightforward and the documentation was sent promptly and was accurate. All contact with the company has been excellent. Following further conversation with another couple of friends about the holiday they decided to join us. Contact was made and they too were impressed with the professional manner in which their enquiry was dealt with. I would recommend the company. I hope our holiday is just as good!”

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Posted 10 years ago

“Found the experience very relaxed no hard sell, all information was informative and relevant. The sales person was very knowledgeable and no silly question I asked was a problem”

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Posted 10 years ago

“Excellent service”

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Posted 10 years ago

“We were given wrong information about our flights resulting in us paying in full our booking well before we should have”

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Posted 10 years ago

“Polite cheerful informative”

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Posted 10 years ago

“Although we haven't travelled yet I have been very impressed by the professional nature of the company. From my initial enquiry I was provided with a superb itinerary, accompanied by helpful notes and suggestions. Adjustments and upgrades were all my easy. Hotels all had good reviews and we were pleased with the choice. Particular praise should be given to your consultant, Natalie Stewart, who has been, most helpful, professional, effective and lovely personality, whenever contacted.”

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Posted 10 years ago

“Very helpful and well informed staff. Willing to make many and I mean many amendments to suit our needs and get the tour we wanted. Great service.”

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Posted 10 years ago

“We 4 ppl bought an Alaska cruise including flights return to London for the coming spring. Nikki laws on was really professional and kind. Hope that that our trip will be successful as planed.”

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Posted 10 years ago

“They have been very helpful to me especially eith the problems I had. They have always been very kind and courteous”

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Posted 10 years ago

“Canada Travel Specialists always came back to me with answers to my questions and we were able to tailor our itinerary to suit our needs and our budget. The only gripe I would have is that they charge £1 fee to pay for the holiday! Is that really necessary? It's not the amount but the principal of being charged a fee to pay for something which I object to.”

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Posted 10 years ago

“The advisor was very friendly and polite and provided a holiday itinerary quickly based on the discussion of my requirements. However the itinerary was provided before availability was confirmed and consequently not all the itinerary was available. Alternatives was not offered immediately, only when prompted. I think my rating would have been higher had the advisor taken more of the initiative. To be fair this may have been difficult given that my booking was not done face to face and communication was via e-mail and telephone.”

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Posted 10 years ago

“Great communications and valuable advice from your team, thank you.”

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Posted 10 years ago

“I have booked several holidays with you over the past few years and find the service I get from Michelle Holt is excellent. She is very knowledgeable, good information and always comes back on time with any answers.”

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Posted 10 years ago

“I have already submitted my appreciative comments and thanks in a letter following our return.”

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Posted 10 years ago

“Very helpful staff. Not pushy at all and extremely knowledgable on the areas we chose.”

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Posted 10 years ago

“All our pre booking information from Michelle in the sales office was 1st class, nothing was too much trouble for her.”

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Posted 10 years ago

“The beginning of our holiday was spoilt by your employee booking us to a cheap room overlooking a car park at the Rimrock Resort, having booked gold leaf on the. Rocky mountaineer and a balcony cabin on the cruise totalling over £6000 I am sure he should have known what kind of room we required, we ended up paying $200 plus tax to upgrade. But it caused us a lot of hassle and upset after a long flight on what was a special holiday for us”

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Posted 10 years ago

“Very efficient courteous and professional staff no complaints would recommend to anyone”

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Posted 10 years ago

“Everything organised via telephone contact with Michelle at Barr Head Travel. No problems and everything was catered to our requirements. The best holiday of my life. The Jasper hotel was very poor for food and could not accommodate us. We were directed to another hotel that was much like a cafeteria . The Rocky Mountaineer was faultless as was the hotels in Banff and Vancouver. Pacific Princess was a bit shabby and there were one or two issues surrounding this ship. However, none of these things stopped us from thoroughly enjoying our time in Canada. We would definitely consider going again”

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Posted 10 years ago

Canada Travel Specialists is rated 4.8 based on 750 reviews