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Canada Travel Specialists Reviews

4.8 Rating 769 Reviews
97 %
of reviewers recommend Canada Travel Specialists
4.8
Based on 769 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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0330 094 8379

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Canada Travel Specialists 5 star review on 14th October 2022
Deb & Steve From Essex
Canada Travel Specialists 5 star review on 22nd August 2022
Alan Gosling
Canada Travel Specialists 5 star review on 19th May 2022
Carol Martin
Canada Travel Specialists 5 star review on 16th May 2022
David Austin
Canada Travel Specialists 5 star review on 2nd August 2018
Clare Partridge
Canada Travel Specialists 5 star review on 16th July 2018
Brian Calvert
Canada Travel Specialists 5 star review on 12th July 2018
John Bennett
35
Anonymous
Anonymous  // 01/01/2019
i hope i will get a job to your company
Helpful Report
Posted 8 months ago
Never really had any issues with Michelle Holt in doing our hoildays,this time the cruise was good but doesn't match Alaskian cruise as that will always be the top one in our eyes. The rest of the holiday in Quebec, Montreal and Ottawa the weather was awesome, places were amazing,very surprise on how quiet Ottawa for a capital city was but love the place,Quebec is unique with history,Montreal very busy, you could have underground city with what they have and the port of Montreal was like Quebec got history. Finally Vancouver ,weather was like britain but did have a couple decent days but love the place so l have no complaints about any of the hotels we stayed- Fairmount in Montreal and Vancouver where top notch,Quebec(hotel Concorde) heard and read bad thing about the place but l was surprise we had a good room,lovely view, slept good and yes it may need a bit of touching up on DIY.but l had no complaint- receptionist was lovely. The flights were fine- no issues this time with Westjet- in fact the flight from ottawa to Calgary was the nicest flight,th others were fine,food could of been alot better on BA and American butthat nothing you lot are involved in. Now would l say that holiday was worth the price l paid No,but with the Cost of living going up nothing cheap and I know Canada is a luxury hoilday and would l go back Hell yes. So as for Michelle l have nothing but a big thank you for all 3 hoildays she has done for me since 2017.
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Posted 11 months ago
Well looked after by Adla From start to finish . Adla knows Canada well from her fact finding trips. All the hotel's we stayed in were of very good standard. All the timings with trips, etc worked well. All in all a great vacation .
Helpful Report
Posted 11 months ago
Adla listened to our ideas and put together an amazing 5 week land and cruise trip for us - Vancouver , Yukon, Alaska, Rockies and Calgary Stampede. Every question and tweak was dealt with speedily, efficiently and patiently - we asked a lot! This was the first trip we haven’t organised by ourselves but will definitely be using Adla and Barrhead Travel again.
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Posted 1 year ago
Excellent service, very attentive and helpful and the the package they put together was amazing a trip/ experience we will never forget. Avery big thank you to Michelle Hold who held our hand through the whole procedure.
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Posted 1 year ago
Quick quote and any follow up questions dealt with virtually immediately by email. Followed up with a phone call from Adla
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Posted 1 year ago
Really helpful and useful advice to ensure the best options for my tailor made tour, eventually arriving at an iteresting holiday at realistic price.
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Posted 2 years ago
So far Adla has been extremely helpful and indeed flexible in helping both ourselves and our friends who are going on their own version of our Holiday ( if that makes any sense at all). I am optimistic that I will be supplying glowing references when we come back from our holiday next Spring/Summer!
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Posted 3 years ago
Adla has arranged our holiday very efficiently, communication has been good, she has dealt with changes in our itinerary and has successfully matched our plans with fellow travellers. We are confident that we will have an amazing trip in 2023.
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Posted 3 years ago
Gd price and gd value for money. Gd rep in Scott who always answered e mails or fone calls promptly and spoke courteously to us at all times. He even answered queries when he was on holiday!!
Helpful Report
Posted 3 years ago
Many thanks to Sophie King who today helped sort out our refunds for what would have been a holiday of a lifetime .
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Posted 5 years ago
We were very anxious about our cancelled holiday to Canada but once I had spoken with Adla, we were very much relieved and re-assured that all was well. Very efficient and excellent customer service. Added bonus was that new holiday was booked at no additional cost to us. Thank you
Helpful Report
Posted 5 years ago
My holiday to Canada has been sorted out by Anna Marie. I appreciate the circumstances but am very happy with the result. Thanks for all your efforts.
Helpful Report
Posted 5 years ago
We had a fabulous four weeks in Canada. Three nights in Calgary to visit the sights, three weeks in an RV and three nights back in Calgary to experience the Stampede, which was absolutely fantastic. The only drawback for us was having our base in Calgary centre. Had we known that Canadream do a free, or cheap shuttle, to and from the airport and airport hotels we would have opted for an airport hotel. As do the airport hotels but neither Canadream or The Sandman City Centre operated a shuttle service either into or out of the city. The C-Train runs by them all and for only $7 or so you can ride anywhere on the train or buses all day if you wished. Our journeys to and from Calgary centre would have cost us $28 altogether. Because we had to get taxis - airport to Sandman City Centre, Sandman City Centre to Canadream, Canadream to Sandman City Centre then Sandman City Centre to Airport on our last day. That's four taxi journeys at $50 each makes a total of $200 as opposed to $28 if we'd known about the C-Train which our 'Canada Travel Specialists should have known about. There were some hidden extras when we picked up our RV which again should have been pointed out beforehand. Also, it wasn't abundantly clear that we needed to book up the major campsites months in advance of travelling. We travelled in June and should have been booking up campsites certainly before the end of March. As it happened we were lucky and in many cases managed to acquire the very last site. Everything Barrhead Travel booked for us from the flights to the RV and accommodations were all spot on but I do think a little more advice about a) public transport b) booking up campsites and c) the hidden extras at Canadream we could expect, would have been much appreciated. However, we can thoroughly recommend a motorhome (RV) holiday in Canada. We did get to see quite a lot of wildlife at close quarters. Please Barrhead Travel just give your customers some vital information which can help them have a more fulfilled holiday. Afterall you are the 'CANADA SPACIALISTS'! Cheers
Helpful Report
Posted 6 years ago
good service delivered as promised - flights only
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Posted 6 years ago
Nothing was a bother for Sophie from Canada Travel Specialists based in Glasgow City Centre, every time we spoke to her and she always remained professional throughout. She was an absolute delight to deal with and played a major part in making sure our trip was perfect! We left it up to her to book our accommodation after telling her what we were looking for at the time of our enquiry, every hotel we stayed in was perfect for our needs and not too far from all the main spots we wanted to see. Everything was great with our transport booked with Sophie also, trains/flights were easy and travel to and from each destination was seam-less as you’d promised at the time of booking. There were no unexpected, hidden charges (which I was expecting as that’s happened to me with travel agents before) as she had prepped us that our luggage would cost extra for the flights and that was all. Considering we walked into the branch and wanted to travel from one side of Canada to the other on a budget, Sophie wasn’t phased at all and explained to us the best way to make our vision a reality. We had the most fabulous, stress-free trip so thank you to Sophie for making that possible as it was all down to Sophie's great service.
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Posted 6 years ago
I have asked for an itinerary to be put together for a visit in 2019 and so far Sophie has been very helpful and taken on board my requests. We have booked our trip and with a few alterations we expect to have a wonderful time.
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Posted 7 years ago
Really helpful whilst booking giving plenty of options. Michelle also offered very good advice because of her expert knowledge. Allowed us to plan what we wanted and then fit the holiday around us.
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Posted 7 years ago
I was pleased when I contacted Barrhead when I was thinking of travelling to Canada. To my surprise Ann Marie was just not there to sell me a holiday, but to give me some good advise.I think my experience was enhanced by taking on board the advise.
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Posted 8 years ago
Dedicated contact name for all our queries
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Posted 8 years ago
Canada Travel Specialists is rated 4.8 based on 769 reviews