Buy A Parcel Reviews

Name: Buy A Parcel
Address: 3-7 Pinbush Road, Lowestoft
Rating: 4.63

4.6 Rating 10,684 Reviews

91 %

of reviewers recommend Buy A Parcel

4.6

Based on 10,684 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone

About Buy A Parcel:

Supplier of top Brand Hand and Power Tools, Plumbing and Bathroom and Garden and Gardening products in the UK and Europe.

Visit Website

Phone:

01502473025

Email:

websales@buyaparcel.com

Location:

3-7 Pinbush Road
Lowestoft
NR33 7NL

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Buy A Parcel 5 star review on 26th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, great price, speedy delivery”

Helpful Report

Posted 3 years ago

“Horrible service, very bad and rude customer service, they advertise as 24h other courier delivery now is over a week and my gift for my brother isn't here It's a joke Avoid”

Helpful Report

Posted 3 years ago

HI, Apologies your order arrived a day later than estimated. Sadly December is a time where we see more carrier delays that usual, particularly this last festive season. We can't see that you have been in touch with us, please do contact us to discuss the quality of customer service you describe. As our team are often praised for their quality of customer service we would like to look into this further. Kind regards, buyaparcel customer services.

Posted 3 years ago

“Best price and service on the internet great doing business with you”

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Posted 3 years ago

“Great price very good product good customer service”

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Posted 3 years ago

“Great saw kit at a fantastic price from buyaparcel with quick delivery. a++++++++”

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Posted 3 years ago

“The price from Buy A Parcel was unbeatable and the delivery was very quick. Everything you could ask for.”

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Posted 3 years ago

“excellent item”

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Posted 3 years ago

“Great shears for bonsai work. Sturdy, sharp and easy to use.”

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Posted 3 years ago

“Useless. You need to use a decent courier service rather than the incompetent DHL you use. Both orders made through buy a parcel have been hassle. 0/10. Tradesmen if your wanting your delivery quick avoid this company”

Helpful Report

Posted 3 years ago

Hi, Sorry about this issue with delivery. We can see DHL had so much trouble getting this to you they returned your order to us and we arranged a full refund for you. We can't say all deliveries go well, but problems like this are rare. We send thousands of items on a given day and the vast majority of deliveries go very well. Kind regards, buyaparcel customer services.

Posted 3 years ago

“These clamps were purchased for occasional use.' Irwin', quick release seemed to be the right choice. 'Buyaparcel', had a keen price for two, and they delivered on time and the clamps are ready for the next job. Thanks.”

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Posted 3 years ago

“Excellent Service and Products”

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Posted 3 years ago

“Perfect, just what was required”

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Posted 3 years ago

“Arrived on time...excellent product Very happy”

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Posted 3 years ago

“Great product at a great price. So good, in fact, that two hours after fitting it my motorhome was pinched! (So it goes ...) Order with care ...”

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Posted 3 years ago

“Prompt delivery from stock and keen pricing.”

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Posted 3 years ago

“Excellent customer service”

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Posted 3 years ago

“Great price and great delivery - I'm already checking this site after looking at the major ones.”

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Posted 3 years ago

“Avoid this company. They use Evri (Hermes) and lose your parcel. Not interested when you enquire and request support. I will not use this company again”

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Posted 3 years ago

Hi, Apologies about the issues with your delivery. It appears you have been in touch and our team advised they would chase this delivery up for you Tuesday. Unfortunately despite chasing your delivery it appears the shipment is lost, as there is still no movement on the tracking. Due to this issue a refund will be arranged for your order today. We will also update you regarding this directly. Apologies again that delivery failed on this occasion. We keep a log of these kind of issues, they are reviewed and kept in mind when our contracts with carriers are assessed. You can be assured this loss will be addressed. Kind regards, buyaparcel customer services.

Posted 3 years ago

“Great service, fast, reliable and intact.”

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Posted 3 years ago

“Product as described, really pleased with service . No complaints and would recommend”

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Posted 3 years ago

Buy A Parcel is rated 4.6 based on 10,684 reviews