Buy A Parcel Reviews

Name: Buy A Parcel
Address: 3-7 Pinbush Road, Lowestoft
Rating: 4.63

4.6 Rating 10,685 Reviews

91 %

of reviewers recommend Buy A Parcel

4.6

Based on 10,685 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

About Buy A Parcel:

Supplier of top Brand Hand and Power Tools, Plumbing and Bathroom and Garden and Gardening products in the UK and Europe.

Visit Website

Phone:

01502473025

Email:

websales@buyaparcel.com

Location:

3-7 Pinbush Road
Lowestoft
NR33 7NL

Write Your review

Tell us how Buy A Parcel made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Buy A Parcel 5 star review on 26th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely awful don't buy from them. I ordered a makita reciprocating saw and paid for next business day delivery as it was urgently needed for one of my jobs. I received an email saying it has been delivered however there is no sign of my parcel anywhere, I have tried contacting customer service by email several times and also by phone over 50 times and still no response. This is a very recent order if I don't hear from them I will be reporting them to trading standards. Please be very careful ordering from these people.”

Helpful Report

Posted 3 years ago

Hi, Sorry to hear of this issue. We have looked into your case and can see delivery was advised on 9th January. Our customer service team have reached out to you to assist with this issue and resolve. It is unfortunate you were unable to reach us. We have several people on several lines answering calls 8am -5pm Mon - Fri. There are periods when all lines are busy but also periods where none are. We can only put this difficulty reaching us down to bad luck. Our friendly team will work with you to resolve this issue of your missing delivery, we look forward to getting this problem resolved for you. Kind regards, buyaparcel customer services.

Posted 3 years ago

“I got the product I wanted at a great price and delivery received at the time stated.”

Helpful Report

Posted 3 years ago

“Bought a triton shower to replace my old faulty one. Came next day can’t fault the service or product website user friendly woul recomend”

Helpful Report

Posted 3 years ago

“Does exactly as it says on the ad”

Helpful Report

Posted 3 years ago

“I've purchased many items from BAP including a fair amount of Makita tools and batteries. Always great prices and the fast delivery service to our remote Scottish home is exceptional.”

Helpful Report

Posted 3 years ago

“Great deals from a really good company. Easy to work website, smashing prices, excellent service turnaround and generally full of good stuff to look at, compare and upgrade your kit, or add to it. My birthday soon, so like Arnie, 'I'll be back!'”

Helpful Report

Posted 3 years ago

“Very good item & delivered quickly”

Helpful Report

Posted 3 years ago

“THE PRODUCT WAS FAULTY,HAVING PAID OUT TO HAVE IT INSTALLED AND REMOVED,WE RETURNED IT. AND ARE WAITING FOR A REFUND”

Helpful Report

Posted 3 years ago

“Fabulous service, arrived on time, well packaged. Will use again.”

Helpful Report

Posted 3 years ago

“Excellent, easy and fast delivery”

Helpful Report

Posted 3 years ago

“good job:))))”

Helpful Report

Posted 3 years ago

“great service great deal”

Helpful Report

Posted 3 years ago

“Quick delivery at a competitive price Thank you- will buy again”

Helpful Report

Posted 3 years ago

“Excellent company , delivered very quickly , would not hesitate to use again , very happy with my purchase”

Helpful Report

Posted 3 years ago

“Easy to purchase at a competitive price”

Helpful Report

Posted 3 years ago

“Buy A Parcel is a fast and efficient delivery service”

Helpful Report

Posted 3 years ago

“I bought a DeWalt leather tool belt from Buy a Parcel for an anniversary present. I'd love to say how wonderful it was, but it wasn't delivered! Evri, (formerly Hermes), just didn't bother! I spoke to someone at Buy a Parcel, who confirmed that Evry made absolutely no attempt to deliver, returning the parcel instead of coming to our door. This is not the first, or last time Evri/Hermes has refused to deliver a parcel to us. I had to wait a long time for a refund and what's more, I had to look for another gift, with very little time to do so. I will never tire of writing bad reviews when it comes to Hermes, or Evri, or whatever they want to call themselves, because they are the worst courier company in the world! If your business is reliant on this god awful company, you will go into liquidation very soon, having to pay out for delivery AND then having to refund your customers! STOP USING HERMES/EVRI!”

Helpful Report

Posted 3 years ago

Hi Jamie, Sorry to hear of this bad experience with the carrier EVRi. Rest assured problem deliveries are recorded and addressed when we review our contracts with carriers. If we can be of further assistance on this issue, please don't hesitate to get in touch. Kind regards, buyaparcel customer services.

Posted 3 years ago

“Great price/product and quick delivery would recommend.”

Helpful Report

Posted 3 years ago

“Have used for years, has always been a great company to deal with”

Helpful Report

Posted 3 years ago

“Very good by any measure, great price at time of purchase.”

Helpful Report

Posted 3 years ago

Buy A Parcel is rated 4.6 based on 10,685 reviews